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Hyatt Place Grand Rapids-South

3-star property
2150 Metro Lane SW, Wyoming, MI 1-855-201-7819
4.1 out of 5
Very good!
See all 15 travelocity Reviews

"The looks and style of the building and room were very nice and spacious. The pool and exercise area were perfect for us. The staff was friendly and ... " More

By a verified traveler on Sun 04 Sep 2022

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Wyoming hotel

Close to airport

At this hotel, you'll be steps from Frog Hollow Playground and within a 10-minute walk of Urologic Consultant. Mercy Health Southwest Campus and Craig's Cruisers are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like continental breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Feb 22 - Feb 23

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Grand Rapids-South ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Grand Rapids-South

Everyone (9) Couples (1) Family (3)
5 out of 5
Clean

Posted by , from COUNTRY CLUB HILLS on Oct 4, 2022

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Comment from Hotel Management

Oct 5, 2022 by Kali Sylvester

Thank you for leaving us a review!

5 out of 5
The looks and style of the building and room were very nice and spacious. The pool and exercise area were perfect for us. The staff was friendly and accommodating. The breakfast was good and had a good variety. Will stay here again.

Posted by on Sep 4, 2022

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Comment from Hotel Management

Sep 20, 2022 by Kali Sylvester

Thank you for leaving us a review!

5 out of 5
Have always loved this hotel!

Posted by on Feb 15, 2022

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Comment from Hotel Management

Feb 17, 2022 by GM

Dear Brent, Thank you for your loyalty to Hyatt and for sharing your review. We take a great deal of pride in being one of your favorite Hyatt Place hotels and offering the consistently great experience that has earned the trust of millions of travelers per year. Thank you for your return business and please come back soon. Best, Alyssa Collins-Riggio General Manager

5 out of 5

Posted by on Oct 20, 2021

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5 out of 5

Posted by on Aug 4, 2021

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1 out of 5
The staff was friendly

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by GM

Dear Anonymous, While I am glad to hear you enjoyed our friendly staff, I regret that we couldn't provide you a better experience overall. We hope to better serve you on a future visit. Sincerely, Alyssa Collins-Riggio General Manager

2 out of 5
Specifically booked this hotel because it had a pool. Pool was closed due to Covid restrictions. Nowhere did it say the pool is not open when I book this room. Also the elevator did not go to the fifth floor so we had to take the elevator to the fourth floor and walk up the stairs to the fifth floor which is a big issue because my wife has bad knees

Posted by on Mar 31, 2021

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Comment from Hotel Management

Apr 1, 2021 by GM

Dear Traveler, Providing the highest level of hospitality is our number one priority and I sincerely apologize for disappointing you with our pool closure. We will continue to adjust our amenities as we move through the pandemic. Your feedback is greatly appreciated, and we hope to better serve you on a return visit. Sincerely, Alyssa Collins-Riggio General Manager

5 out of 5
The property was great, the king room I booked was truly wonderful

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 17, 2021 by GM

Dear Anonymous, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Alyssa Collins-Riggio General Manager

3 out of 5
3.5 the bathrooms we way to small. Had to dress in the shower. Dusty. They should restock breakfast while it's still going. I don't want to have to be up at 6 on my vacation

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by GM

Dear Traveler, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Jeffrey Lawn General Manager

5 out of 5

Love this hotel

We stay here every time we travel to Grand Rapids. The hotel is clean, comfortable, everyone is friendly and helpful.

Posted by , from Akron, Ohio on May 15, 2017

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About the Hyatt Place Grand Rapids-South

Location 2150 Metro Lane SW, Wyoming, MI 49519

Renovations + Closures

The property will be renovating from January 30 2023 to March 24 2023 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hyatt Place Grand Rapids-South offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Hyatt Place Grand Rapids-South also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Wyoming hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 5 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Grand Rapids-South offers 113 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Wyoming hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

The Guest Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Grand Rapids-South
  • Hyatt Place Rapids-South
  • Hyatt Place Rapids-South Hotel
  • Hyatt Place Rapids-South Hotel Grand
  • Hyatt Place Grand Rapids-South Hotel Wyoming
  • Hyatt Place Grand Rapids-South Hotel
  • Hyatt Place Grand Rapids-South Wyoming
  • Hyatt Place Grand Rapids South
  • Hyatt Grand Rapids Wyoming
  • Hyatt Grand Rapids Wyoming
  • Hyatt Place Grand Rapids-South Hotel
  • Hyatt Place Grand Rapids-South Wyoming
  • Hyatt Place Grand Rapids-South Hotel Wyoming

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.