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Hotel Description

Enjoy the indoor pool at this 3-star Wyoming hotel

Close to airport

Within a 15-minute walk of the hotel, you'll find Frog Hollow Playground and Urologic Consultant. Also, Mercy Health Southwest Campus is within 2 miles (3 km) and RiverTown Crossings Mall is within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 113 guestrooms also offer free WiFi and MP3 docks. Other amenities include flat-screen TVs, refrigerators, and coffee/tea makers.

Hyatt Place Grand Rapids-South ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Grand Rapids-South

Everyone (6) Family (1)
3 out of 5
3.5 the bathrooms we way to small. Had to dress in the shower. Dusty. They should restock breakfast while it's still going. I don't want to have to be up at 6 on my vacation

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by GM

Dear Traveler, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Jeffrey Lawn General Manager

5 out of 5

Love this hotel

We stay here every time we travel to Grand Rapids. The hotel is clean, comfortable, everyone is friendly and helpful.

Posted by , from Akron, Ohio on May 15, 2017

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2 out of 5

Could be better

So I booked the room on the top floor because I wanted a great View. They put me in a room 514. My girlfriend just so happens to be a person who works at hotels and cleans rooms so she immediately started pointing out all the hair that was left underneath the sink, and in the shower. She also pointed out some mold that was in the shower in the corner on the floor. On top of that she noticed some stains on the pillow cases and a stain on the comforter . Me being a typical guy I didn't even notice it but she was very very upset. She called the front desk and request additional sheets and comforters and they showed up within 5 minutes. The condition of the room was pointed out to the lady who showed up and she said that she would try to switch and went back downstairs. Shortly after she called back and offered us another room on the 4th floor which I said absolutely no to and then she was able to find a room on the 5th floor ,room 501. This room was the complete opposite of 514. My girlfriend examined this room like the forensic scientist that she is and determine that it was suitable. Now the day that I checked out I started to notice 3 bumps on my legs. I am not saying that these were from bed bug bites but what else would it come from considering this is where I've been sleeping. Overall I would say that the best part about this hotel is the customer service. They are very dedicated very polite and very passionate about what they do. I wish I could get a refund. Wasted money

Posted by , from I am from Inkster Michigan on Sep 20, 2016

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5 out of 5

Lovely small hotel

This small hotel is on the Metro Health hospital campus. We were impressed with the modern decor, helpful friendly staff, and the cleanliness of the room. It was immaculate. The rooms are small, but very well laid out. It did not feel tiny. Breakfast was very good, requested a latte with breakfast, and it was ready immediately. Definitely will stay again. Hotel was sold out for the River Bank Run, but there was no noise. Bed was very comfortable.

Posted by , from Akron on May 19, 2016

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5 out of 5

Great place

Pros: I liked everything about this place
Cons: I think it would be hard to improve because to me everything was excellent
Location: I came for a wedding, so I didn't come to visit city really, but for us the location was very convenient
I loved this Hotel, everything was perfect, clean, comfortable, lovely. Just Perfect!

Posted by , from New Jersey on Aug 31, 2015

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5 out of 5

Very nice hotel. With small pool and fitness room

The staff was so friendly and accommodating. We needed early check in, and we're able to get it. Very nice free breakfast. Room very roomy and comfortable.

Posted by , from MI on Aug 11, 2015

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3 out of 5

Clean hotel ok for short stay

the hotel is only 6 years old and looks very clean. Rooms are clean as well. Carpet looks good. However, breakfast was lower quality than other hotels of the same chain. There were not enough selections of hot entries. They ran out of eggs, juice, etc When we were there around 8 am on a Saturday. Other than the breakfast, hotel was ok.

Posted by , from Chicago, IL on Jul 5, 2015

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5 out of 5

Great Hotel near hospital and expressway

Pros: Quiet
Cons: Poor breakfast
Great place to stay, everyone was helpful. Close to the expressway, far enough away from downtown, but still close enough to be there in 10 min. Quiet, great breakfast and bar. The staff was always friendly, nice bar inside hotel.

Posted by , from Northern Michigan on Oct 9, 2012

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5 out of 5

This hotel was awesome and is now our new location for when ever we are in the area.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
To sum up our experience when our kids saw the room they said we can just live here, that's how surprised we were of the quality of this hotel. Even to location it was in was quite and clean but close to different food venues. We will diffently go again. The staff was great and friendly both night and morning.

Posted by , from Benton Harbor, MI, USA on Apr 27, 2012

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3 out of 5

Staff was very friendly, continental breakfast was great

Pros: Free Internet, Free breakfast
The doors to the rooms could use an automatic door closure as people appeared to allow doors to close quickly which created a lot of noise in the corridor especially at 3 am in the morning, people had no common curtacy for other guests. Motel was also difficult to find.

Posted by on Feb 10, 2012

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About the Hyatt Place Grand Rapids-South

Location 2150 Metro Lane SW, Wyoming, MI 49519

Property Features

Hyatt Place Grand Rapids-South offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1200 square feet (111 square meters). The business-friendly Hyatt Place Grand Rapids-South also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Wyoming hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 5 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (22.1 km / 13.8 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Grand Rapids-South offers 113 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

The Guest Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Grand Rapids-South
  • Hyatt Place Rapids-South
  • Hyatt Place Rapids-South Hotel
  • Hyatt Place Rapids-South Hotel Grand
  • Hyatt Place Grand Rapids-South Hotel Wyoming
  • Hyatt Place Grand Rapids-South Hotel
  • Hyatt Place Grand Rapids-South Wyoming
  • Hyatt Place Grand Rapids South
  • Hyatt Grand Rapids Wyoming
  • Hyatt Grand Rapids Wyoming
  • Hyatt Place Grand Rapids-South Hotel
  • Hyatt Place Grand Rapids-South Wyoming
  • Hyatt Place Grand Rapids-South Hotel Wyoming

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.