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"Clean beds and comfortable but the bathroom was small. " More

By a verified traveler on Sun 19 Mar 2017

Hotel Description

Motel near Northern Arizona University in Flagstaff

Near the airport

Within 3 miles (5 km) of this Flagstaff motel, you'll find Northern Arizona University and West of the Moon Gallery. Bushmaster Park and Flagstaff Symphony Orchestra are also within 3 miles (5 km).

Free perks

This motel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and a garden are also provided.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 69 guestrooms also offer free WiFi and TVs. Refrigerators, microwaves, and premium bedding are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$57 per night

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Super 8 by Wyndham Flagstaff I-40 Ex 198 Lucky Lane ratings based on 27 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Super 8 by Wyndham Flagstaff I-40 Ex 198 Lucky Lane

Everyone (12) Family (4)
4 out of 5

Posted by on Jun 29, 2019

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5 out of 5
Surprisingly comfortable bed and pillows. Got a great nights sleep.

Posted by on May 26, 2019

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Comment from Hotel Management

May 30, 2019 by mike

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed and pillows. We hope to see you again to deliver you with a 5 star experience.

2 out of 5
Location was okay. The first room we had was dirty. Once we settled in and turned the TV on, a cockroach crawled out from somewhere behind the TV. Called the front desk to complain and they tried to blame it on us. They were able to move us to another room and said they would discount us, which they DID NOT DISCOUNT us.

Posted by on May 18, 2019

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Comment from Hotel Management

May 30, 2019 by Mike

Es tut mir sehr leid, von der Situation zu hören, die Sie während Ihres letzten Aufenthalts bei uns erlebt haben. Wir wissen, dass die Zufriedenheit unserer Gäste oberste Priorität hat und nehmen das, was Sie geteilt haben, sehr ernst. Ihre Bewertung wurde an das Management weitergegeben, damit die entsprechenden Messergebnisse erfasst werden können.

1 out of 5
Staff are good, but room was not... 1- room was open, 2 - heater did not work, 3- room phone did not work, lose wires, 4- door latch is broken...5 - im still awake at 3 am

Posted by on Apr 19, 2019

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Comment from Hotel Management

May 30, 2019 by Mike

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

5 out of 5
This is a very nice place to stay for the nights and the breakfast

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 29, 2019 by Steve

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing! please visit us again soon at the Super 8, Lucky Lane, Flagstaff.

5 out of 5
The room was clean and we were able to park right outside outside the window.

Posted by on Jan 16, 2019

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Comment from Hotel Management

Jan 23, 2019 by Mike

Thank you for being a valued guest and for providing us the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2 out of 5
The reason I rated this experience as a very high negativ is because the hotel charged a $4 utility surcharge that was not disclosed upon making the reservaion The rate on the confirmation should be what customer is charged!!!

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 23, 2019 by Mike

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

3 out of 5
Cigarette smell, toilet is not tightly bolt to the floor.

Posted by , from Houston, TX on Dec 30, 2018

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Comment from Hotel Management

Jan 23, 2019 by Mike

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2 out of 5
Hotel staff were rude and made you feel that they did not have the time to welcome you or answer questions. The weather was 30 degrees and the heater was unplugged, however, they did not tell you this information had to figure it all out for myself. They took my credit card information even though I had prepaid, which I found out the next day that they were not suppose to do that. As there are 4 or 5 hotels to pick from on Lucky Lane, I would never stay at this location again. It was disappointing as I have stayed at Wyndham properties in the past was always pleased.

Posted by , from Valley Glen, CA on Oct 25, 2018

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Comment from Hotel Management

Oct 27, 2018 by Sam

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

1 out of 5

Didn't even stay

Pros: The lady in the office was nice.
Cons: Cleanliness needs improvement 100%
We walked into the room that was given to us and it was filthy. There was old food on the floor and stains on the bed covers. The floor looked like it hadn't been vacuumed in quite awhile. I went and told the office and they gave us a new room. We walked in that one and it was dirty too. Again, there was food on the floor and the carpet looked as if it hadn't been vacuumed either. I went and handed in the key and she apologized. I left and found somewhere cleaner and better to stay.

Posted by on Sep 3, 2018

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Comment from Hotel Management

Sep 10, 2018 by manager

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

About the Super 8 by Wyndham Flagstaff I-40 Ex 198 Lucky Lane

Location 2540 E Lucky Lane, Flagstaff, AZ 86004

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Super 8 by Wyndham Flagstaff I-40 Ex 198 Lucky Lane. Self parking is free. Smoking is allowed in designated areas at this Flagstaff motel.

  • 1 building
  • 69 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Flagstaff, AZ (FLG-Flagstaff Pulliam Field) (10.9 km / 6.8 mi)
  • Train station: Flagstaff Station (3.5 km / 2.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Flagstaff I-40 Ex 198 Lucky Lane offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2015.

  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Pets

  • Pets: USD 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Flagstaff I-40 Ex 198 Lucky Lane
  • Super 8 I-40 Ex 198 Lucky Lane
  • Super 8 I-40 Ex 198 Lucky Lane Motel
  • Super 8 I-40 Ex 198 Lucky Lane Motel Flagstaff
  • Super 8 Wyndham Flagstaff I-40 Ex 198 Lucky Lane Motel
  • Super 8 Wyndham Ex 198 Lucky Lane Motel
  • Super 8 Wyndham Flagstaff I-40 Ex 198 Lucky Lane
  • Super 8 Wyndham Ex 198 Lucky Lane
  • Super 8 Flagstaff i-40 Ex 198 Lucky Lane Hotel Flagstaff
  • Super 8 Flagstaff I 40 Ex 198 Lucky Lane
  • Super 8 Wyndham Ex 198 Lucky

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.