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The New Inn by Roomsbooked

3.0 star property
3-star inn near Gloucester Docks

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Photo gallery for The New Inn by Roomsbooked

2 bars/lounges
Reception
Balcony
Courtyard
Traditional Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Housekeeping
  • Restaurant

Explore the area

View in a map
16 Northgate Street, Gloucester, England, GL1 1SF
  • Place, Gloucester Cathedral
    ‪3 min walk‬
  • Place, Gloucester Docks
    ‪9 min walk‬
  • Place, Gloucester Quays
    ‪10 min walk‬

Room options

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(21 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Double Room

Traditional Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Traditional Double Room

7.2 out of 10
Good
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Gloucester

Heart of Gloucester.Within a 15-minute walk of the inn, you'll find Gloucester Docks and Gloucester Quays. Gloucester Guildhall and Gloucester Waterways Museum are also within half a mile (1 km).
View more Inns in GloucesterOpens in a new window

What's nearby

  • Gloucester Cathedral - 3 min walk - 0.2 miles
  • Gloucester Docks - 9 min walk - 0.5 miles
  • Gloucester Quays - 10 min walk - 0.6 miles
  • Gloucestershire Royal Hospital - 12 min walk - 0.7 miles
  • Kingsholm Stadium - 1 min drive - 0.5 miles

Getting around

  • Gloucester Station - 8 min walk
  • Bristol International Airport (BRS) - 55 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Greggs - ‬1 min walk
  • ‪The Drunken Duck - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Café René - ‬3 min walk

About this property

The New Inn by Roomsbooked

3-star inn near Gloucester Docks
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The New Inn by Roomsbooked also features a garden, a picnic area, and coffee/tea in a common area.

Smoking is allowed in designated areas at this 3-star Gloucester inn.

  • 1 building
  • 36 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1450
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
The New Inn by Roomsbooked offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

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Nov 9 - Nov 10
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions.

Certain guestrooms may be affected by noise from the hotel's music venue. Guests will be admitted on production of room key.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Gloucester
New Inn Hotel Gloucester
The New Inn Hotel
The New Inn by Roomsbooked Inn
The New Inn by Roomsbooked Gloucester
The New Inn by Roomsbooked Inn Gloucester

Frequently asked questions

How close is The New Inn by Roomsbooked to the airport?

The New Inn by Roomsbooked is 45.8 mi (55-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

How much does it cost to stay at The New Inn by Roomsbooked?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at The New Inn by Roomsbooked on Nov 2, 2025 start from $44.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The New Inn by Roomsbooked have an airport shuttle?

Airport shuttle services are not available at The New Inn by Roomsbooked.

Does The New Inn by Roomsbooked offer free breakfast?

The New Inn by Roomsbooked does not offer free breakfast.

Is there a casino at The New Inn by Roomsbooked?

No, there is no casino at this inn.

What time is check-in at The New Inn by Roomsbooked?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs GBP 10 (subject to availability).

Is there free parking at The New Inn by Roomsbooked?

Free parking is not available at this inn.

Does The New Inn by Roomsbooked have a pool?

The New Inn by Roomsbooked does not have a pool.

Does The New Inn by Roomsbooked have a restaurant?

The New Inn by Roomsbooked is home to The New Inn Restaurant, which features local cuisine and light fare.

Does The New Inn by Roomsbooked have a spa?

There are no spa services available at this inn.

How close is The New Inn by Roomsbooked to downtown Gloucester?

The New Inn by Roomsbooked is 0.1 mi away from Gloucester.

Reviews

The New Inn by Roomsbooked Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 663 reviews
Rating 8 - Good. 259 out of 663 reviews
Rating 6 - Okay. 109 out of 663 reviews
Rating 4 - Poor. 54 out of 663 reviews
Rating 2 - Terrible. 44 out of 663 reviews

Reviews

8/10 Good

Olivia

Traveled with family and small children
Lovely stay, provided travel for for my baby and we’re reallly accommodating in letting me use reception to leave buggy. Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Lee

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff very nice No good for people poor mobility Bed really poor Tv did not work properly
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting room, with beams. Characterful lounge, courtyard.
Stayed 1 night in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comftable bed
Stayed 1 night in Jul 2025

4/10 Poor

Philippa

Stayed 1 night in Jul 2025

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Avoid

The appearance of a charming and characterful establishment quickly turned into a thoroughly underwhelming experience. Strict adherence to the 2pm check-in time was unnecessarily inflexible, especially when guests arrive early after long journeys. This lack of hospitality was the first of many concerns. The bar area, which could have been a continuation of the hotel’s historic charm, felt out of place with its overly modern decor. Additionally, signs advertising “real ales” were misleading, as none were actually available. We paid £170 for a room, yet this did not include breakfast or parking. While the rooms were reasonably comfortable, they were extremely basic, and we've since noticed the same rooms now being advertised at nearly half the price we paid. The courtyard was a welcome respite from the busy High Street, but sadly this was the only real highlight. A friend’s room was shockingly below standard, with dirty walls, short curtains that didn’t cover the windows, cracks and holes in the ceiling, and an overall atmosphere that felt more like a hostel than a hotel.In another room, one side of the mattress was completely collapsed due to broken springs, making for a very uncomfortable night. Worse still, we found dirty tea cups and even a bloodstain on the bedding.Breakfast was acceptable, but one of the orders was incorrect. By the time the issue was resolved, the rest of our group had all finished.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous old quaint hotel in central location

Overall it was lovely but the bed was a double with two singles pushed together and our legs kept slipping in between. Also i know it was a very old building but the floor was very uneven and we felt drunk even though we wasn't which was daunting.
Stayed 1 night in Jun 2025

8/10 Good

angela

Liked: Staff & service, room comfort
When we arrived the service was slow but efficient. Becky who was on duty very professional. Our room was clean but needed updating .no water glasses or glasses to clean teeth . No ironing board we were going to a wedding so our clothes was creased . After being in a case . Ther stairs were a death trap no rails on left side . No gluten-free options . The tables were very sticky Becky came to clean straight away . The building is ver old 1455 it needs a urgent refit if I new it was like this I would of stayed at the travel lodge
Stayed 2 nights in Jun 2025

8/10 Good

Alexander

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Colin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

No air conditioning

Booked this hotel as it was advertised as having air conditioning and I knew it was going to be a hot week. No air conditioning insight. Small fan in room that was broken. Hot rooms. Don’t stay here in the summer if you want to sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Jasper

Traveled with partner
Liked: Cleanliness
Small room but clean. Because it is an old building, everything is a little off but that is ok. Perfect for 1 or 2 nights
Stayed 1 night in May 2025

10/10 Excellent

Carol

Stayed 2 nights in Jun 2025

6/10 Okay

Amie

Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location close to everything, very friendly and helpful staff and the building ooozes with carechter
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Beautiful suites at the property. Authentic touch right in the centre of town with parking close by. Very quiet at night, very comfortable
Stayed 1 night in May 2025

4/10 Poor

Sean Alexander

Disliked: Staff & service, property conditions & facilities
The only worthwhile unique aspect of the hotel was its age and character of the building like many other buildings in Gloucester city centre. I really do not understand how Expedia are not embarressed when sending their clients here. It is apparant that a duty of care on behalf of us has not been undertake. Conclusion: (I apologise for this being first) 1. This hotel does not want overnight hotel guests. 2. Shocking that Expedia are willing to offer this venue. It is a pity that there is not options for photographs While in our room the music was so loud it felt like being in a rave dance club from 4.30 until 11pm. We were chased out of the room by this. Returning at 9pm the only people in the bar were the receptionist abd a barman wearing a pink cowboy hat dancing behind the bar. While in our room we increased the television sound level until it was uncomfortable to compete. During the time 9 - 11 I popped down to the bar to see no customers and only the pink cowboy hat dancing. This hotel is simply run for the staff and not the guests. From 11pm until 2.25am there was constant noise from people moving about and doors banging. This started again around 5am! 8.30am the hotel was woken with the exceptionally loud dance music as a global alarm call. Why? The room huge patch of ceiling paper hanging down adjacent to the highlighting the damp underbeath it. There is a photograph. Bathroom well laid out and ideal. Why are there cracked floor tiles and grout missing?
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as expected when I booked. The room was clean and comfortable and the staff were super friendly. The WiFi in my room was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Morea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very lovely stay
Stayed 2 nights in Apr 2025

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Work in progress

The place had soul and style but need some work to be top of the game. Good location and history but the bed was not confortable
Stayed 1 night in Apr 2025

8/10 Good

Tegan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Really friendly, done everything they could to make sure you had what you wanted or needed when it came to breakfast or dinner times when dining. Only small issue was how noisy it was from the town side in the mornings with cars etc driving up and down with deliveries as we had a room right at the front of the building, would had been happier with a room at the back with less noise unless the windows could be redone to reduce sound
Stayed 4 nights in Apr 2025

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the ad. Room smells. furniture beyond scrapping, dead flies everywhere. Bathroom.. disgusting. Staff nice but there was nothing they could do. This is why people go to Premier In! At least you know what you get. Asking for refund
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth stopping in for the hostory and location

Great location though room a little tired. Warm welco e from the team though and woukd stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect and heavenly.
Stayed 3 nights in Apr 2025

6/10 Okay

Leanne

Liked: Amenities
Very hot rooms with radiators you cannot turn off
Stayed 1 night in Apr 2025