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Best Western Downtown Phoenix

2.5 star property
Hotel near Phoenix Convention Center in Phoenix

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Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Exterior
Free daily buffet breakfast
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Gym

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪14 min walk‬
  • Place, PHX Arena
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(101 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(26 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Phoenix

Downtown Phoenix stay.Within a 15-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Chase Field. Arizona Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • PHX Arena - 14 min walk - 0.8 miles
  • The Van Buren - 15 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Songbird Coffee & Tea House - ‬7 min walk
  • ‪Ike's Love & Sandwiches - ‬6 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪The Flour Shop - ‬5 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center in Phoenix
Best Western Downtown Phoenix offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Best Western Downtown Phoenix. For a fee, parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 90 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,591 reviews
$127 nightly
The price is $143
Oct 3 - Oct 4
Total with taxes and fees
Hampton Inn & Suites Phoenix Downtown

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

How close is Best Western Downtown Phoenix to the airport?

Best Western Downtown Phoenix is 6.3 mi (10-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Oct 21, 2025 start from $142.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Downtown Phoenix have an airport shuttle?

Airport shuttle services are not available at Best Western Downtown Phoenix.

Does Best Western Downtown Phoenix offer free breakfast?

Best Western Downtown Phoenix offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Downtown Phoenix?

No, there is no casino at this hotel, but Casino Arizona (17-min drive) and Vee Quiva Casino (21-min drive) are nearby.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM.

Is there free parking at Best Western Downtown Phoenix?

Free parking is not available at this hotel. Self parking is available for USD 18 per day.

Does Best Western Downtown Phoenix have a pool?

Best Western Downtown Phoenix features an outdoor pool.

Does Best Western Downtown Phoenix have a spa?

There are no spa services available at this hotel.

How close is Best Western Downtown Phoenix to downtown Phoenix?

Best Western Downtown Phoenix is 0.7 mi away from Phoenix.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

8/10 Good

EDWARD, Santa Fe

Stayed 1 night in Jul 2025

4/10 Poor

Rina, Rancho Palos Verdes

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture generally in poor condition. Pull out couch was barely usable. Hotel remedied with “zip ties” but we had to fix on our own due to maintenance not being available. Manager not as accommodating as we liked. Generally poorly run and starting rapid dilapidation.
Stayed 4 nights in Jun 2025

8/10 Good

gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accomodating. The only complaint was I did not know there were parking charges every day.
Stayed 4 nights in Jun 2025

8/10 Good

Robin

Traveled with partner
Liked: Staff & service, amenities
Liked the breakfast buffet. Hotel needs updating especially bathrooms. Tub looked dingy and fixtures were rusty. Furniture looked worn.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Liked: Staff & service
The tub was dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for downtown Phoenix. Children’s museum just a few minutes walk. Chase Stadium and conference centers nearby. Friendly staff, secure site. Amazing ‘free’ breakfast!!
Stayed 3 nights in Jun 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
family, calm and safe environment
Stayed 2 nights in Jun 2025

8/10 Good

Fritzie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and myself very much appreciate , MJ front desk officer who has been very helpful to his guests. Great Job, MJ!!
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel, Alburquerque

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with information about chase field and how to get there where to park
Stayed 1 night in Jun 2025

10/10 Excellent

Eriverto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very simple no headaches
Stayed 2 nights in Jun 2025

10/10 Excellent

Abby

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jun 2025

10/10 Excellent

Tetyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 6 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good. Walking distance to chase stadium and other downtown attractions including restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff treated us so well. We would definitely return if ever in the area again. The room was amazing, it fit everything we needed. Hands down best hotel we’ve stayed at in a very long time
Stayed 1 night in Jun 2025

8/10 Good

Brandon

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year when we attend Fan Fusion Phoenix. It is a 10 minute walk, reasonably priced rooms and parking! And a great breakfast to start our day!
Stayed 3 nights in Jun 2025

10/10 Excellent

Todd P

Stayed 1 night in Jun 2025

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean, comfortable. AC blows cold. Everything I want from Best Western.
Stayed 1 night in Jun 2025

6/10 Okay

Itothe

Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe that this property works hard to please its guests! It was clean, quiet and the breakfasts were great! I would stay there again! It's also close to so many things!
Stayed 2 nights in Jun 2025