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Hyatt Regency Hakone Resort and Spa

4.5 star property
4.5-star luxury resort near Hakone Gora Park

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Photo gallery for Hyatt Regency Hakone Resort and Spa

Lobby lounge
Exterior
Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Deluxe Room, 2 Twin Beds (Dog Friendly) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Hakone Gora Park
    ‪10 min walk‬
  • Hakone Kowakien Yunessun
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 786 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds, Mountain View

9.6 out of 10
Exceptional
(10 reviews)
  • 605 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Regency, Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tatami)

Room, 2 Twin Beds (Tatami) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds (Tatami)

9.8 out of 10
Exceptional
(12 reviews)
  • 721 sq ft
  • Sleeps 6
  • 2 Twin Beds

About the neighborhood

Hakone

Gora stay.With a stay at this Gora resort, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Kowakien Yunessun. Also, Hakone Open Air Museum is within 2 miles (3 km) and Sengokuhara Susuki Prairie is within 6 miles (10 km).
View more Resorts in HakoneOpens in a new window

What's nearby

  • Hakone Gora Park - 10 min walk - 0.6 miles
  • Hakone Kowakien Yunessun - 2 min drive - 0.9 miles
  • Hakone Open Air Museum - 3 min drive - 1.1 miles
  • Ōwakudani - 3 min drive - 1.1 miles
  • Lake Ashi - 9 min drive - 5.6 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Narita Intl. Airport (NRT) - 162 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬4 min drive
  • ‪箱根餃子センター - ‬19 min walk
  • ‪Coffee Camp - ‬15 min walk
  • ‪Gora Brewery And Grill - ‬15 min walk
  • ‪リビングルーム (Living Room) - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

4.5-star luxury resort near Hakone Gora Park
Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this resort measures 1141 square feet (106 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 1141 sq ft of conference space
  • 106 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,557 reviews
$300 nightly
The price is $332
Sep 2 - Sep 3
Hakone Kowakien TEN-YU

Property amenities

Family friendly

  • Children's dinnerware
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 7:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 5,290 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Hot tub
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5290 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

How close is Hyatt Regency Hakone Resort and Spa to the airport?

Hyatt Regency Hakone Resort and Spa is 104.6 mi (162-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on Sep 3, 2025 start from $272.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Hakone Resort and Spa have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Hakone Resort and Spa.

How close is Hyatt Regency Hakone Resort and Spa to the beach?

This resort is 17.7 mi (44-min drive) from Yugawara Beach and 18.1 mi (41-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hyatt Regency Hakone Resort and Spa offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Hakone Resort and Spa, but buffet breakfast is offered for a fee of JPY 5290 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hyatt Regency Hakone Resort and Spa?

No, there is no casino at this resort.

What time is check-in at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Hakone Resort and Spa?

This resort offers free self parking.

Does Hyatt Regency Hakone Resort and Spa have a pool?

Hyatt Regency Hakone Resort and Spa does not have a pool.

Does Hyatt Regency Hakone Resort and Spa have a restaurant?

There are 3 onsite restaurants, offering options like French cuisine and light fare.

Does Hyatt Regency Hakone Resort and Spa have a spa?

This resort has a spa, which features body treatments, detox wraps, and massages.

How close is Hyatt Regency Hakone Resort and Spa to downtown Hakone?

Hyatt Regency Hakone Resort and Spa is 1.3 mi away from Hakone.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 965 reviews
Rating 8 - Good. 199 out of 965 reviews
Rating 6 - Okay. 38 out of 965 reviews
Rating 4 - Poor. 15 out of 965 reviews
Rating 2 - Terrible. 8 out of 965 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renata

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding. Our stay at the Hyatt was the best, staff went out of their way to help us with absolutely everything and make our stay special. The shuttle service was great and so helpful for us to fit in doing as much as possible. The room was perfect, we chose “Mountain View” and it was a great choice. The Uzumi spa was very clean and had everything we needed to relax and wind down. Kids were happy and enjoyed the games and books available in the drawing room. I highly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nourafagh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 2 nights in Mar 2025

8/10 Good

Murray

Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just wonderful. A great view of the mountains and a nice break to relax in between Osaka and Tokyo. Would definitely recommend and would come back! The food was also delicious and the staff was very attentive to our family and kids!
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ellisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the onsen! Staff was very friendly!
Stayed 2 nights in Apr 2025

8/10 Good

Kumiko

Stayed 1 night in Apr 2025

10/10 Excellent

Elle

Stayed 2 nights in Apr 2025

6/10 Okay

Ronnie

Traveled with family
Disliked: Amenities
Acceptable but closer to a businesss hotel than onsen hotel. The bath area doesn’t offer anything fancy, no view, no outdoor. Same for the room. We booked a tatami room to fit 2 adults and two kids. Size is fine but lack of amenities and view straight in the next building isn’t ideal. Overall, average stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles, Novato

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen - excellent sushi restaurant experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic vacation stay

Spacious tatami suite and breakfast buffet was top notch. Complimentary shuttle service to Gora/Sounzan stations very convenient. Also able to reserve pick up by shuttle for extra fee from Odawara station on arrival.
Stayed 3 nights in Apr 2025

10/10 Excellent

FAICAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Want to go back to stay again but longer
Stayed 1 night in Mar 2025

10/10 Excellent

Amir, Isleworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!
Stayed 1 night in Mar 2025

6/10 Okay

Pradeep

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast price overrated because of limited veg choice.
Stayed 2 nights in Mar 2025

6/10 Okay

Soonkie

Disliked: Property conditions & facilities
Proprty id dated, and need full renovation.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Good food great service
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Aaryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is absolutely stunning! The surroundings are breathtaking, with beautiful scenery that creates a peaceful and relaxing atmosphere. The food was exceptional—every dish was delicious and well-prepared. The service was top-notch, making the entire experience even more enjoyable. A perfect place for a getaway!
Stayed 1 night in Jan 2025

10/10 Excellent

Motokuni

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Stayed 1 night in Feb 2025