You'll find Gatlinburg Space Needle and Gatlinburg Sky Lift within a 15-minute walk of this Gatlinburg hotel. Ripley's Aquarium of the Smokies and Ober Gatlinburg Ski Resort and Amusement Park are also within 3 miles (5 km).
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. An outdoor pool and a computer station are also provided.
Free WiFi, sofa beds
Featuring conveniences like sofa beds and refrigerators, the 52 guestrooms also offer free WiFi and LED TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.
Dec 16, 2019 by Manager
We appreciate that you've taken the time to share with us regarding our room. Please do come see us again.
Dec 1, 2019 by Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Aug 5, 2019 by Manager
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Apr 29, 2019 by mgnt
Thank you for taking the time to rate us. We sincerely apologize that there were issues with your assigned room during your stay. Thank you for bringing them to our attention. Your business is appreciated, and we hope you will give us another chance to impress you with our accommodations in the future. Thanks again!
Dec 14, 2018 by Mgnt
Thank your so much for your kind review! We are so glad that you enjoyed your stay with us and that we able to accommodate your need. We hope that you will stay with us again the next time your in town. we have major renovations starting after the 1st of the year. We are confident you will enjoy your stay with us even more next time you visit. Thanks again for staying with us here at Surestay Plus Gatlinburg!
Nov 20, 2018 by mgnt
Thank you for taking the time to rate us. Your input is very important. Your business is appreciated, and we hope you will choose to stay with us again the next time you are in the area. Thanks again!
Oct 1, 2018 by mgnt
Thank you for taking the time to rate us. Your input is very important to us and will be considered. Please be assured that we are making continual improvements to the facility and we hope you will find the accommodations much improved should you choose to stay with us again in the future. Thanks again!
Due to COVID-19, this property’s food and beverage options may be limited.
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Gatlinburg. Self parking is free. Smoking is allowed in designated areas at this Gatlinburg hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
SureStay Plus Hotel by Best Western Gatlinburg offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.