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"Great location, can walk to everything we were interested. Remodeling should stop in the afternoon. We heard equipment past midnight, could not get sl ... " More

By a verified traveler on Fri 28 May 2021

Hotel Description

Hotel near Gatlinburg SkyLift Park in Gatlinburg

City center stay

At this hotel, you'll be well placed to visit Ole Smoky Moonshine Distillery and Gatlinburg Space Needle -- just steps away. Gatlinburg SkyLift Park and Gatlinburg Convention Center are also within half a mile (1 km).

Outdoor pool

A seasonal outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. The front desk is staffed around-the-clock and concierge services are on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 62 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and safes.

Standard Room, 2 Queen Beds, Balcony, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Jun 30 - Jul 1

Signature Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Renovated With Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Single Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reagan Resorts Inn ratings based on 23 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Reagan Resorts Inn

Everyone (6) Couples (8) Family (6)
2 out of 5
Great location, pool was unavailable, breakfast was unavailable, floor in room was dirty

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 7, 2021 by Reagan Inn

Thank you for staying with us and taking time to leave a review. We are glad that you liked our location here in downtown. Our outdoor seasonal pool was opened a few days before Memorial Day weekend, it has only been Temporarily closed one time, for 24 hours in order to do routine maintenance. We apologize for the inconvenience, but this had to be done due to all the rain we have been getting.

3 out of 5
Great location, can walk to everything we were interested. Remodeling should stop in the afternoon. We heard equipment past midnight, could not get sleep.

Posted by on May 28, 2021

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Comment from Hotel Management

May 31, 2021 by Reagan Inn

Thank you for your review and for choosing to stay with us. We are pleased to know that you liked our location here in downtown Gatlinburg. Yes, we are renovating, we apologize for any noise issue you may have had during your visit. The renovation crew is instructed to not begin until around 10am and they are usually off property around 5:30pm. We will look into any recent late night noise issues, normally that would only be due to a emergency repair by our maintance department. Again we apologize. We hope you will consider staying with us again in the future.

3 out of 5
We stayed for 1 night and it was ok for 1 night. It’s an old motel so I wasn’t expecting too much out of it. The room was spacious and clean. It came with a frig and microwave. 2 sinks in the room which was nice. Everything in the room is old and dated. They are currently remodeling so hopefully next time, the rooms will be more up to date. We had a balcony but nothing to look at besides a brick wall which was disappointing. The bathtub didn’t drain well and that was also disappointing. As for the toilet, you have to hold down the handle to make it flush completely. The bed had us tossing and turning all night and left us in pain the next day. The WiFi didn’t work and the pool was closed. The plus side to this is that the location was perfect. Walking distance to everything. This motel have potential and I’m hoping the remodeling will make it a more comfortable stay.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 9, 2021 by Reagan Inn

We appreciate you taking time to leave your review. We are glad that you like the size of the room and found it clean, we hope you enjoyed our location here in downtown. You are correct about the renovations going on and once they are all finished, all the hotel well be upgraded and like new. We can't fix the view, due to the other city buildings that are around our hotel, and which is why we do not charge extra for balconys. We hate to hear that you didn't rest well on the new matteresses that our rooms have, and apologize for the issue with the bathroom issues. Our outdoor pool is seasonal only, it will be ready to go when the season hits. As far as the wifi, we apologize for any inconvenience you may have had with that and will let our tech guy know about that. We do hope you will consider staying with us again, once all our renovations are completed.

4 out of 5
Location is great, parking tight, the room was clean but could tell it was a older hotel. Overall it was a decent place to stay for a night in Gatlingburg.

Posted by on Dec 19, 2020

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Comment from Hotel Management

Dec 21, 2020 by Reagan Inn

Thank you for staying with us and taking the time to leave your review. We are happy to know that you enjoyed our location. You are correct about our hotel being older, we have recently been approved to renovate/update all the rooms and we will be starting that very soon. We hope you will choose to stay with us again.

2 out of 5
Parking garage was a plus. Close to several local attractions. Room had mold on walls. Bathroom was dirty. Pool view was distorted with trash on pool decking. Pictures on dite definitely decieving.

Posted by on Nov 1, 2020

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Comment from Hotel Management

Nov 4, 2020 by Reagan Inn

We apologize that your stay wasn't enjoyable and apologize for the condition of your room. Thank you for letting us know, we will bring this to the attention of our housekeeping department at once. Our apologies once again, but thank you for letting us know of your concerns and issues.

5 out of 5
The location was great, very friendly staff and gave fresh towels and made the bed every day!!!

Posted by , from Barboursville Va on Sep 28, 2020

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Comment from Hotel Management

Sep 28, 2020 by GM

We are glad you enjoyed your stay with us and we hope to see you again in the future. Safe Travels!

2 out of 5
Night clerk was lacking in customer service experience. She didn’t seem happy about anything and was very negative. Took a long time to get checked in; she had trouble seeing the computer screen. She was also leaning on a car right in front of the door where you check in during her breaks.

Posted by on Sep 18, 2020

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Comment from Hotel Management

Sep 21, 2020 by Reagan Inn

We would like to apologize for the issue you had during check in and will address that with our front desk clerks. We hope your visit to Gatlinburg was enjoyable and hope you consider staying with us again in the future.

2 out of 5
To start with the gentleman at the front desk was snippy,but,I let that go. He could have been having a bad day. We didn't find out that the pool was closed till the day before we arrived. When we got to the room the carpets were stained in multiple places, there was plaster missing in the bathroom ceiling,and there was some kind of stain on the door jamb in the bathroom. Parking was a complete nightmare unless you have a compact or a motorcycle. My wife and I have been all over the United States and for spending over $600 for three nights I expected a lot better accommodations.

Posted by , from Statesville NC on Jul 7, 2020

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Comment from Hotel Management

Jul 7, 2020 by Reagan Inn

Thank you for staying with us during the 4th of July. First we want to apologize on behalf of our front desk, we will address that issue with our staff. We apologize for the issues you had in your room, we hope to be starting the renovations of the rooms soon and will take care of all those issues. Parking is tight, especially when our hotel is full, I'm sorry we don't have any room to expand on the parking area.

3 out of 5

Posted by on May 19, 2020

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Comment from Hotel Management

May 21, 2020 by sincerely

Thank you for taking the time to leave a rating about your stay. We hope you enjoyed our great location in downtown.

3 out of 5
The property was very old. Not updated the bed was broken and spider in the sink. Mildew all in shower. Tile was from the 70’s. Great location but will not stay there again. Not enough parking spaces for the rooms.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Thank you again for your review

Thank you for taking the time to leave your review. We have notified and addressed the issue concerning the shower with our housekeeping and our maintenance department has already addressed the issue with the bed. Our apologies for any inconvenience you experienced during your stay. Parking is limited at our hotel due to the size of our property, we do have enough spaced to accommodate one vehicle per room when we are busy and just across the street are two parking garages to accommodate excess vehicles.

Renovations + Closures

The property will be renovating from May 3 2021 to February 1 2023 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

As a guest of Reagan Resorts Inn, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The business-friendly Reagan Resorts Inn also features concierge services, a television in a common area, and an elevator. This Gatlinburg hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (71.6 km / 44.5 mi)

Room Amenities

Reagan Resorts Inn offers 62 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property will not be offering Breakfast until further notice pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 5.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reagan Inn
  • Reagan Resorts
  • Reagan Resorts Gatlinburg
  • Reagan Resorts Inn
  • Reagan Resorts Inn Gatlinburg
  • Reagan Hotel Gatlinburg
  • Reagan Resorts Inn Hotel
  • Reagan Resorts Inn Gatlinburg
  • Reagan Resorts Inn Hotel Gatlinburg

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.