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Microtel Inn & Suites by Wyndham Gatlinburg

2-star property
211 Historic Nature Trl, Gatlinburg, TN 1-855-201-7819

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3.6 out of 5
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See all 20 Travelocity Reviews

"We traveled to gatlinburg for our 30th anniversary. We could not be more disappointed with this “hotel” it was VERY dirty!!! The carpet had big holes ... " More

By a verified traveler on Wed 09 Jun 2021

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Hotel Description

Hotel near Gatlinburg SkyLift Park in Gatlinburg

In Gatlinburg

At this hotel, you'll be well placed to visit Gatlinburg Space Needle and Ole Smoky Moonshine Distillery -- just steps away. Gatlinburg SkyLift Park and Gatlinburg Convention Center are also within half a mile (1 km).

Dining options, 4 bars/lounges

This hotel features 10 restaurants and 4 bars/lounges. Business travelers can take advantage of the free WiFi in public areas. Enjoy a meal in one of the 4 coffee shops/cafés and perks like free continental breakfast and free self parking.

Free WiFi, refrigerators

In addition to TVs with cable channels, the 86 guestrooms offer free WiFi and refrigerators. Free local calls, hair dryers, and ironing boards are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$70* Per night/room Aug 8 - Aug 9

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Gatlinburg ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Gatlinburg

Everyone (13) Couples (4) Family (1)
3 out of 5
We traveled to gatlinburg for our 30th anniversary. We could not be more disappointed with this “hotel” it was VERY dirty!!! The carpet had big holes in it and was sticky dirty, the bathroom looked like it was permanently dirty and had peeling paint everywhere. The entire place is terribly overly deodorized I assume that’s to try and cover the musty smell. Unfortunately we were stuck there because everything was booked. The “ breakfast “ was dolly Madison snack cakes and coffee out of a filthy machine. This entire hotel needs to be shut down and gutted. The pictures they show on their site ARE NOT what you get!

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 10, 2021 by manager

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. Manager

5 out of 5
Convenient location. Good price for a quick weekend

Posted by on Apr 30, 2021

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Comment from Hotel Management

Apr 30, 2021 by manager

Dear guest, Thanks for comments, manager

5 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 23, 2021 by dee

Dear guest, Thanks for comments Manager

3 out of 5
Check in and out was quick and easy. Breakfast was not what it showed on website. Over all was not worth the price I paid. Room is small and bathroom was dirty(hairs on floor and on shower plus blow dryer had food residue on it. Staff not accommodating to my request of bringing extra pillows and stopping other guess from being loud

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by dee

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. manager

1 out of 5

Posted by on May 23, 2020

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Comment from Hotel Management

May 24, 2020 by dee

Dear guest, Thanks for your comments, Manager

5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 11, 2020 by dee

Dear Guest, Thank you for taking the time out of your schedule and share your experience regarding your recent stay at our hotel. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Again, thank you for comment, Sincerely, General Manager MICROTELINN & SUITE - GATLINBURG

4 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 6, 2020 by dee

Dear guest, THanks for your comments manager

5 out of 5
Staff was amazing! Room was very clean! Very pleased.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by dee

Dear guest, thanks for comment manager

4 out of 5
Room wasn’t quite what I expected. Receptionist didn’t seem too happy when going to check in.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by dee

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the front desk & housekeeper. It is only through guest feedback that we are able to continually improve upon the accommodations and services that we offer. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Yours truly, Ms. DEE General Manager Microtelinn & suite Gatlinburg 865-436-0107

4 out of 5
Manager is very helpful. Room was good for the price.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by dee

Dear Guest, Thank you for taking the time out of your schedule and share your experience regarding your recent stay at our hotel. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Again, thank you for comment, Sincerely, General Manager MICROTELINN & SUITE - GATLINBURG

About the Microtel Inn & Suites by Wyndham Gatlinburg

Location 211 Historic Nature Trl, Gatlinburg, TN 37738

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 10 restaurants and 4 coffee shops/cafés on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 86 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 4 bars or lounges
  • 4 coffee shops
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (71.6 km / 44.5 mi)
  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 6.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Gatlinburg
  • Microtel Inn Wyndham Gatlinburg
  • Microtel Inn Wyndham Hotel Gatlinburg
  • Microtel Inn Wyndham Gatlinburg Hotel
  • Microtel Hotel Gatlinburg
  • Gatlinburg Microtel
  • Microtel Gatlinburg
  • Microtel Inn Gatlinburg Hotel Gatlinburg
  • Microtel Inn & Suites by Wyndham Gatlinburg Hotel
  • Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
  • Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.