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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Lobby
Free daily continental breakfast
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, Gatlinburg SkyPark
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Space Needle and a 5-minute walk from Gatlinburg Convention Center. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 1 min walk - 0.0 miles
  • Gatlinburg Space Needle - 3 min walk - 0.2 miles
  • Gatlinburg SkyPark - 5 min walk - 0.3 miles
  • Anakeesta - 10 min walk - 0.6 miles
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬3 min walk
  • ‪Sugarlands Distilling Co. - ‬3 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel near Great Smoky Mountains National Park in Gatlinburg
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 86 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 4 bars or lounges
  • 4 coffee shops
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 6.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Masks are required in public areas for unvaccinated guests.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Microtel Inn & Suites by Wyndham Gatlinburg to the airport?

Microtel Inn & Suites by Wyndham Gatlinburg is 44.5 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Microtel Inn & Suites by Wyndham Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Microtel Inn & Suites by Wyndham Gatlinburg.

Does Microtel Inn & Suites by Wyndham Gatlinburg offer free breakfast?

Microtel Inn & Suites by Wyndham Gatlinburg offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Microtel Inn & Suites by Wyndham Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Microtel Inn & Suites by Wyndham Gatlinburg?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in costs USD 25 (subject to availability).

Is there free parking at Microtel Inn & Suites by Wyndham Gatlinburg?

This hotel offers free self parking.

Does Microtel Inn & Suites by Wyndham Gatlinburg have a pool?

Microtel Inn & Suites by Wyndham Gatlinburg does not have a pool.

Does Microtel Inn & Suites by Wyndham Gatlinburg have a restaurant?

Yes, there are 10 restaurants on site.

Does Microtel Inn & Suites by Wyndham Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Microtel Inn & Suites by Wyndham Gatlinburg to downtown Gatlinburg?

Microtel Inn & Suites by Wyndham Gatlinburg is 0.2 mi away from Gatlinburg.

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 261 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 211 out of 1005 reviews
Rating 4 - Poor. 143 out of 1005 reviews
Rating 2 - Terrible. 170 out of 1005 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pillows

Stayed 3 nights in Jul 2025

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities

Close to the action on strip

Booked a suite two bathrooms only one shower worked, Sofa bed sheets were not changed. Check in person was not welcoming. Upside never needed to drive to main action on strip less than a block away.
Stayed 2 nights in Jul 2025

6/10 Okay

Sandip

Disliked: Cleanliness, property conditions & facilities
Okey!
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Peyton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Small and needs serious updates

The Microtel worked for the 2 day stay we had there. The room was so small, there was hardly any space for a standard suitcase. But that was expected. The room itself was clean, but could use a lot of updates. As for the carpet in the hallways, it definitely needs to go. The stairs outside of the rooms are horrible. They’re crumbling and actually are dangerous. My husband and myself tripped twice. The location is wonderful, as it’s so close to the strip. Wish there was a nice outside area to sit though at the hotel. The price was good for what you’re getting.
Stayed 2 nights in Jul 2025

2/10 Terrible

Penny

Stayed 4 nights in Jul 2025

10/10 Excellent

Edward

Disliked: Staff & service, amenities
The staff lacks as they are not really there to work. The hallways definitely could use a cleaning on the carpets. My room was clean as it was a newer updated room. Very safe and near downtown.
Stayed 1 night in Jul 2025

6/10 Okay

Edward

Disliked: Staff & service, amenities
The property could definitely use a good scrubbing on the carpets in the hallways. It was a safe and clean place in your room as they are updated. Just not sure that the workers care about their jobs at the front desk they should be a little more friendly. But the stay was nice as it was just the a couple nights and close to downtown.
Stayed 1 night in Jul 2025

6/10 Okay

Ira

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was clean and comfy but there should be a coffee maker in room. Had to go from 3rd floor to first to get a cup.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs upgrades and the rooms could feel cleaner. But the rooms were okay, but I know you get what you pay for, and the room was very affordable, it was a great location, and free parking. The best part of the hotel was the front desk lady Brazique C. She was so friendly, kind and helpful. She made it worth our stay there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good for price.
Stayed 1 night in Jul 2025

2/10 Terrible

Bradley

Stayed 2 nights in Jul 2025

2/10 Terrible

Tony

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Nancy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty, fridge and microwave stacked on top of each other. Drawers had dead bugs in them. The AC unit was dirty. Thankfully we only stayed one night
Stayed 1 night in Jul 2025

4/10 Poor

Melody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very close location but is in desperate need of renovation and cleaning.
Stayed 1 night in Jul 2025

6/10 Okay

JENNIFER

Traveled with partner
Disliked: Amenities, property conditions & facilities
This place is adequate and provided us with a safe place to stay. The queen-bed rooms are TINY, and there is no drawer space, only open shelves. Our bathroom was clean, and overall the room was clean. The carpets in the hallways were disgusting and in bad need of replacing. There was duct tape in spots that had been worn bare. There was a spill (maybe ice cream) on the window sill in the stairway that had attracted ants. That spill was there when we arrived, and still there when we left 3 days later. Staff was neither friendly nor rude, they were just there. The breakfast is a joke. If you don't like cereal or yogurt, you are out of luck. Overall, it wasn't horrible, you get what you pay for. But this property needs some serious work. I seriously doubt we will be staying here when we come back next year.
Stayed 3 nights in Jul 2025

6/10 Okay

Frank

Traveled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025