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4.1 out of 5

"Our first experience was with the front desk gentleman. I don't know his name, but he had dark hair and a dark beard. He was so funny, friendly and ... " More

By a verified traveler on Thu 21 Jun 2018

Hotel Description

Family-friendly stay near Island at Pigeon Forge

In Pigeon Forge

Your stay at this Pigeon Forge hotel places you within a 10-minute walk of The Comedy Barn Theater and Island at Pigeon Forge. LeConte Center At Pigeon Forge and Titanic Museum are also within 2 miles (3 km).

Free water park, indoor pool

Free water park access and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and barbecue grills are available on site. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 236 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$78* Per night/room Nov 3 - Nov 4

Suite, 1 King Bed (Celebration Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Studio Suite, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Penthouse

Bed Count 2 King Beds Maximum Occupancy 6 Max

Country Cascades Waterpark Resort ratings based on 58 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Cascades Waterpark Resort

Everyone (21) Couples (1) Family (5)
5 out of 5
All of the staff were very friendly and helpful. We enjoyed our stay!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Angela Wiemken Assistant General Manager

Thank you so much for coming to stay with us and taking the time to write a review. Our staff works hard to ensure that every guest has a wonderful stay and we are so happy that you enjoyed yours. We hope you come back and see us again soon. Thanks Again!

5 out of 5

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by Angela Wiemken, Assistant General Manager

Thank you so much for coming to stay with us and taking the time to rate our hotel. We trust that you enjoyed your stay with us and hope to see you again in the future.

5 out of 5
We loved the waterpark and the breakfast. They were the best we've ever experienced at a hotel.

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by William

Thank you for your review. I am so glad that we were able to exceed your expectations. We look forward to seeing you on your next trip to Pigeon Forge. General Manager William Mapp

4 out of 5
Location is great. Pool deck and waterslides were a hit with my children. Very friendly staff and I felt safe on site.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 17, 2019 by Angela Wiemken Assistant General Manger

Thank you for coming to stay with us and taking the time to rate our hotel. We are glad you had a nice stay and hope to see you again soon.

4 out of 5
Nicole with Guest Services is awesome she answered all our questions about the area and made sure we got the most out of our vacation!!

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 14, 2019 by Angela Wiemken Assistant General Manager

Thank you so much for coming to stay with us. Our staff works so hard to ensure that everyone has a wonderful vacation, thank you for mentioning the hard work that Nicole does everyday. We are glad she was able to enhance your vacation with lots of great tips and recommendations. We do hope you come back and see us again soon! Thanks Again.

4 out of 5
I loved the breakfast! I didn’t like that it said there is coffee available 24/7 in the lobby when there wasn’t. I think they could’ve been more informative about the area restaurants, atm’s, and public transportation options. It was clean and everyone was very polite.

Posted by , from Fairmont wv on Jul 29, 2019

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Comment from Hotel Management

Aug 1, 2019 by William

Thank you for your review. The coffee is available in the breakfast area 24 hours per day. If you happen to go in there and find that it is empty please let someone know. That is definitely something that all of our staff are aware has to be there for our guests. I am so glad that your room met your expectations, and that you found everything to be clean upon arrival. General Manager William Mapp

4 out of 5
Very clean, everyone was friendly. Rooms are nice. Kids has a blast

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 1, 2019 by William

Thank you for your review. I am so glad that you enjoyed your stay with us. My staff works hard to ensure that all of our guests have the best possible vacation when they satay with us. We look forward to seeing you on your next trip to Pigeon Forge. General Manager William Mapp

4 out of 5
The heated outside pools nice the indoor pool and jacuzzi were filthy nasty breakfast was wonderful

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 2, 2019 by William

Thank you for your review. I am so glad that you enjoyed our outdoor amenities during your stay. Please contact me so I can discuss the cleanliness issues that you found during your stay at the indoor pool. We look forward to seeing you on your next trip to Pigeon Forge. General Manager William Mapp

4 out of 5
Nice clean place with excellent breakfast choices. Room was nice and large

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 25, 2019 by William

Thank you for your review. I am so glad that you enjoyed your stay with us. My staff works hard to ensure that every guest feels welcome and chooses to return to stay with us every time they are in Pigeon Forge. General manager William Mapp

5 out of 5
It was a new facility and very clean. Everyone was friendly

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 21, 2019 by Angela Wiemken Assistant General Manager

Thanks so much for taking the time to write a review. Our staff enjoys greeting everyone with warm southern hospitality. Next time your are in the area come on back and see us again.

About the Country Cascades Waterpark Resort

Location 204 Sharon Dr, Pigeon Forge, TN 37863

Property Features

Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and an indoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A children's pool, a seasonal outdoor pool, and a spa tub are also featured at the family-friendly Country Cascades Waterpark Resort. Free self parking is available. This Pigeon Forge hotel is smoke free.

  • 236 guestrooms or units
  • 7 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (53 km / 32.9 mi)
  • Parking: Free self parking

Room Amenities

Country Cascades Waterpark Resort offers 236 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

  • Golfing nearby

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

When an accessible room is requested or required, this property will not allow guests to book a non-accessible room. For details, contact the office using the information on the confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Hotel
  • Country Cascades Hotel Pigeon Forge
  • Country Cascades Pigeon Forge
  • Country Inn Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Waterpark Pigeon Forge
  • Country Cascades Waterpark
  • Country Inn Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Hotel Pigeon Forge
  • Country Cascades Waterpark Resort Hotel
  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Waterpark Resort Hotel Pigeon Forge

You should know

  • The seasonal pool will open in March and close in September.
url importing https://www.travelocity.com/Gatlinburg---Pigeon-Forge-Hotels-Country-Cascades-Waterpark-Resort.h22216-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.