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4.5 out of 5

"this was our first time here & we will definitely be back! the rooms were huge & spacious when our family dropped in on our way to dinner we had 10 pe ... " More

By a verified traveler on Sat 23 May 2020

Hotel Description

Beachfront hotel near Moody Gardens

On the beach

Within 2 miles (3 km) of this Galveston hotel, you'll find Galveston Schlitterbahn Waterpark and Moody Gardens. Galveston Island Historic Pleasure Pier and Bishop's Palace are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a picnic area, and express check-out are also offered.

Free Internet, comfy beds

Featuring conveniences like sofa beds and refrigerators, the 96 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include balconies, pillowtop beds, and microwaves.

Suite, 1 King Bed with Sofa bed, Balcony, Ocean View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$98* Per night/room Oct 6 - Oct 7

Suite, 1 King Bed with Sofa bed, Accessible, Balcony (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Balcony (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Balcony, Ocean View (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Galveston Suites ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Galveston Suites

Everyone (12) Couples (3) Family (5)
2 out of 5
We loved being right on the beach, However the room was sandy and there was no sort of competition for no breakfast. One of the reasons we booked there was to grab breakfast and get to the beach. I would also recommend an outside area to wash off before coming in the building to minimize sand.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by GM

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by GM

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager

5 out of 5
this was our first time here & we will definitely be back! the rooms were huge & spacious when our family dropped in on our way to dinner we had 10 people in our room and it didn't feel confining or claustrophobic at all. the balcony was amazing with a wonderful view of the ocean ~ it was great for enjoying the beach while drinking my morning coffee. speaking of coffee, the lobby always had good fresh coffee & lemon water available. staff was AMAZING! every.single.staff member that we came into contact with from the sweet cleaning lady to the front desk! pool and hot tub were wonderful to soak and relax in but i will say it looked like it was time for a good cleaning as the pool appeared to be a little hazy. the night lighting in the pool and the waterfalls made for a nice touch! i cannot comment on their breakfast since we were here during the covid-19 pandemic, however i had people tell me the full breakfast they offer is really good...we WILL be back to find out! this place is great for romantic getaways or family gatherings and i found it to be kid-friendly. We did notice trash on the ground in some places, but the cleaning staff took care of it because when we noticed stuff it was gone the next day

Posted by on May 23, 2020

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Comment from Hotel Management

May 23, 2020 by GM

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager

5 out of 5
Ocean view, great price. Prefect for romantic grt away.

Posted by , from Tx on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by GM

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager

5 out of 5
We had an ocean view from the third floor and it was Awesome 😎 only if you like relaxation The lady at the front desk during the days (short haircut) was exceptionally friendly and helpful!! The cleaning crew needs to step up their game a little Overall great experience

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by gm

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, General Manager Best Western Plus Galveston Suites

4 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 16, 2019 by gm

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Best Western Plus Galveston Suites

2 out of 5
Front desk mishandled the reservation and billed my card for several hundred extra dollars and then did not immediately rectify the error. It has now been several days since and they are tightly clinging to money billed without my authorization to my card. Very, VERY, unpleasant!

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 16, 2019 by Front Desk

We appreciate your feedback!

5 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 2, 2019 by Front Desk

We appreciate your stay.

5 out of 5
The desk clerk Katherine was polite and professional. The view from the room was great.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Front Desk

We appreciate your feedback.

4 out of 5
Front beacb view was really nice. The rooms were clean.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Deborah Reed - GM

It was a pleasure to have you stay with us.

About the Best Western Plus Galveston Suites

Location 8502 Seawall Blvd, Galveston, TX 77554

Renovations + Closures

The following facilities or services will be unavailable from July 07 2020 to December 31 2021 (dates subject to change):

  • Breakfast

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Galveston Suites offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly Best Western Plus Galveston Suites also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This Galveston hotel is smoke free.

  • 96 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (111.8 km / 69.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Galveston Suites offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Galveston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant Value
  • Property confirms they are implementing guest safety measures Value
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA) Value
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures Value
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Galveston Suites Hotel
  • Hotel Best Western Plus Galveston Suites Galveston
  • Galveston Best Western Plus Galveston Suites Hotel
  • Hotel Best Western Plus Galveston Suites
  • Best Western Plus Galveston Suites Galveston
  • Best Western Plus Suites Hotel
  • Best Western Plus Suites
  • Best Plus Galveston Suites
  • Best Plus Galveston Suites
  • Best Western Plus Galveston Suites Hotel
  • Best Western Plus Galveston Suites Galveston
  • Best Western Plus Galveston Suites Hotel Galveston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Best Western Plus Galveston Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.