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4.3 out of 5

"Staff was friendly , room was very nice and clean needs some tiles fixed and updating but that didn’t ruin our stay ! Breakfast in the morning was ver ... " More

By a verified traveler on Mon 06 Dec 2021

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Hotel Description

Golf hotel near Mississippi River

In Galena

Within a 15-minute walk of the hotel, you'll find Mississippi River and Galena Golf Club. Galena-Jo Daviess County History Museum and Old Market House are also within 3 miles (5 km).

Casino, dining

This smoke-free hotel features a casino, a full-service spa, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and free perks like self-serve breakfast and free self parking.

Free WiFi, comfy beds

In addition to flat-screen TVs with cable channels, the 72 guestrooms offer free WiFi and pillowtop beds. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 2 Queen Beds, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$62* Per night/room Jan 27 - Jan 28

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Fireplace (Garden/Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Ramada by Wyndham Galena Hotel and Day Spa ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Galena Hotel and Day Spa

Everyone (20) Couples (7) Family (4)
5 out of 5
Staff was friendly , room was very nice and clean needs some tiles fixed and updating but that didn’t ruin our stay ! Breakfast in the morning was very good!

Posted by on Dec 6, 2021

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3 out of 5
Property is tired and over priced. To call it a spa is a joke. It had a dingy indoor pool and closet like work out room. Staff was great. Breakfast was very nice.

Posted by on Sep 12, 2021

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5 out of 5
All the staff were very friendly! My partner and I felt like guests. They were very accommodating! Our room was fantastic as well! Very clean, and very nice for the price. We will definitely be staying at this Ramada again when we're in Galena!

Posted by on Aug 20, 2021

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4 out of 5

Posted by on Aug 2, 2021

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5 out of 5
I loved the bar and the bartender was fantastic

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 16, 2021 by Guest Services Manager

Hello, Thank you for staying at the Ramada Inn by Wyndham in Galena IL! We are so glad that you loved our new bar and our bartender! We value your feedback and look forward to seeing you again soon!

3 out of 5
The hotel was fine. First impressions when walking in were the lovely decor in the lobby, but the video gambling room was a bit noisy. The desk attendant was nice enough and directed us to the local guide. Our room was fine. The pillows are the squishy kind where one doesn't seem to be enough, and two seems to be too much, but the bed itself was comfortable. We went to the pool a little after 9, and most of the towels were gone, with an overflowing cart of used towels. The temperature of the (indoor) pool was a bit cool, and the hot tub was comfortable but more like how a heated pool should be, but it was still relaxing. Breakfast was a disappointment, though. The facilities or the size of the staff seem ill-equipped to serve an average size of people. The room that breakfast was served in did not have a direct door to the kitchen, and the kitchen looked quite small. The staff were trying their best to keep things stocked, but couldn't seem to catch up with keeping the eggs and sausage stocked (and while the room was busy, it wasn't super packed; the next day, which was less busy wasn't much better). I also saw that some of the bread was seriously moldy. Lastly having Fox news on in the morning is not a relaxing way to start the day (CNN the next day wasn't much better). Perhaps just keep music on or something apolitical.

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 10, 2021 by Guest Services Manager

Hello, Thank you for staying at the Ramada Inn by Wyndham in Galena IL! We are so sorry that you were disappointed with your stay! We value your feedback and hope you give us another try soon! Thank you, Guest Services Manager Ramada Inn by Wyndham, Galena IL

5 out of 5
It was good to get away from Main Street and have less traffic by us. Had minor issues with a bad AC unit in the room and had to eventually change rooms but the process could not have gone any smoother. Frankie (I believe his name was at front desk) was so accommodating and showed genuine care and treated us like family.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Guest Services Manager

Hello, Thank you for staying at the Ramada Inn by Wyndham in Galena IL! We are sorry to hear that you had issues with your AC unit but we are so glad to hear that Frankie was able help you right away! We value your feedback and look forward to seeing again soon!

4 out of 5
Very friendly staff. Only downfall was there was no elevator. They offered to carry our luggage upstairs, however. Extremely clean!

Posted by on May 7, 2021

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Comment from Hotel Management

May 17, 2021 by Guest Services Manager

Hello, Thank you for staying at the Ramada Inn by Wyndham in Galena IL! We are so glad that you enjoyed our amazing staff! We are so glad to hear that our staff was able to help you with your luggage! We value your feedback and look forward to seeing you again soon!

5 out of 5
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Posted by , from Alma wi on Jul 13, 2020

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Comment from Hotel Management

Jul 14, 2020 by Guest Services Manager

Hello Chuck, Thank you for staying at the Ramada Inn by Wyndham in Galena IL! We are so glad you enjoyed your stay! We value your feedback and look forward to seeing you in the future!

4 out of 5
Room was nice. Check in clerk was a bit brusque. Grab and go was ok

Posted by , from Alabama on Jun 29, 2020

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Comment from Hotel Management

Jun 30, 2020 by Guest Services Manager

Hello Summer, Thank you for staying at the Ramada Inn by Wyndham in Galena IL! We are so glad you enjoyed your room and our new grab and go breakfast options! We value your feedback and look forward to seeing you in the future!

About the Ramada by Wyndham Galena Hotel and Day Spa

Location 11383 US Highway 20, Galena, IL 61036

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada by Wyndham Galena Hotel and Day Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A casino, a fitness center, and a terrace are also featured at the business-friendly Ramada by Wyndham Galena Hotel and Day Spa. Self parking is free. This Galena hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Breakfast available (free)
  • Casino
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Galena Hotel and Day Spa offers 72 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Galena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Birch Lounge Galena - This bar serves breakfast and light fare.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Volleyball on site
  • Downhill skiing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Indulge Day Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Day Spa
  • Ramada Galena
  • Ramada Galena Day Spa
  • Ramada Galena Hotel
  • Ramada Galena Hotel & Day Spa
  • Ramada Hotel & Day Spa
  • Ramada Hotel Galena
  • Ramada Hotel Spa
  • Ramada Spa
  • Ramada Spa Hotel
  • Ramada Wyndham Galena Hotel Day Spa
  • Ramada Wyndham Hotel Day Spa
  • Ramada Wyndham Galena Day Spa
  • Ramada Wyndham Day Spa
  • Ramada Hotel And Day Spa Galena
  • Ramada Galena
  • Galena Ramada
  • Ramada Galena Hotel Day Spa
  • Ramada By Wyndham Galena Day
  • Ramada by Wyndham Galena Hotel and Day Spa Hotel
  • Ramada by Wyndham Galena Hotel and Day Spa Galena
  • Ramada by Wyndham Galena Hotel and Day Spa Hotel Galena

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.