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Ramada by Wyndham Galena Hotel and Day Spa

2.5-star property
11383 US Highway 20, Galena, IL 1-855-201-7819
4.2 out of 5
Very good!
See all 34 travelocity Reviews

"Very Clean. Great staff and Manager. nice breakfast. " More

By a verified traveler on Wed 28 Dec 2022

Points Of Interest

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Hotel Description

Enjoy free breakfast at this golf Galena hotel

In Galena

Within 3 miles (5 km) of this Galena hotel, you'll find Galena Golf Club and Galena-Jo Daviess County History Museum. Old Blacksmith Shop and West Street Sculpture Park are also within 3 miles (5 km).

Casino, dining

This smoke-free hotel features a casino, a full-service spa, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and free perks like self-serve breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$59* Per night/room Feb 20 - Feb 21

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Fireplace (Garden/Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Ramada by Wyndham Galena Hotel and Day Spa ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Galena Hotel and Day Spa

Everyone (19) Couples (8) Family (6)
5 out of 5
Very Clean. Great staff and Manager. nice breakfast.

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 28, 2022 by Les Penoyer - General Manager

Thank you for the great review! Come back and see us again this summer after we finish the renovation. You'll love it even more.

4 out of 5
my kids enjoyed the pool. we enjoyed the breakfast, but the coffee could be upgraded to something better like starbucks or panera bread brand

Posted by on Aug 16, 2022

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Comment from Hotel Management

Sep 3, 2022 by Les Penoyer - General Manager

Thank you for the feeback! We are going to research coffee options and a varied breakfast menu as part of the renovation. Even thinking about adding our own barista. Check back for updates

5 out of 5
It was clean and pool area was awesome

Posted by on May 31, 2022

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4 out of 5

Posted by on Apr 4, 2022

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1 out of 5

Posted by on Mar 7, 2022

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4 out of 5
not enough towels in the room

Posted by on Jan 23, 2022

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Comment from Hotel Management

Jan 31, 2022 by Fallon

Hi Tamara, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Galena Hotel & Day Spa. It is always a pleasure to receive positive feedback. I'm sorry to hear there weren't enough towels in the room. I will share your comments with our team, who I am certain will be encouraged by your remarks. We're excited about the renovations, and look forward to you coming back and experiencing the finished product! Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

5 out of 5
Staff was friendly , room was very nice and clean needs some tiles fixed and updating but that didn’t ruin our stay ! Breakfast in the morning was very good!

Posted by on Dec 6, 2021

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Comment from Hotel Management

Jan 31, 2022 by Fallon

Thank you for taking the time to tell us about your experience at Ramada by Wyndham Galena Hotel & Day Spa. It is always a pleasure to receive positive feedback. I am particularly pleased that you found the staff so wonderful! I will share your comments with our team, who I am certain will be encouraged by your remarks. We're excited about the renovations, and look forward to you coming back and experiencing the finished product! Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

5 out of 5

Posted by , from Montgomery on Nov 14, 2021

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3 out of 5
Property is tired and over priced. To call it a spa is a joke. It had a dingy indoor pool and closet like work out room. Staff was great. Breakfast was very nice.

Posted by on Sep 12, 2021

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5 out of 5
All the staff were very friendly! My partner and I felt like guests. They were very accommodating! Our room was fantastic as well! Very clean, and very nice for the price. We will definitely be staying at this Ramada again when we're in Galena!

Posted by on Aug 20, 2021

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About the Ramada by Wyndham Galena Hotel and Day Spa

Location 11383 US Highway 20, Galena, IL 61036

Property Features

Ramada by Wyndham Galena Hotel and Day Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A casino, a fitness center, and a terrace are also featured at the business-friendly Ramada by Wyndham Galena Hotel and Day Spa. Self parking is free. This Galena hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Breakfast available (free)
  • Casino
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Galena Hotel and Day Spa offers 72 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Galena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily.

Birch Lounge Galena - This bar serves breakfast and light fare.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Volleyball on site
  • Downhill skiing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Day Spa
  • Ramada Galena
  • Ramada Galena Day Spa
  • Ramada Galena Hotel
  • Ramada Galena Hotel & Day Spa
  • Ramada Hotel & Day Spa
  • Ramada Hotel Galena
  • Ramada Hotel Spa
  • Ramada Spa
  • Ramada Spa Hotel
  • Ramada Wyndham Galena Hotel Day Spa
  • Ramada Wyndham Hotel Day Spa
  • Ramada Wyndham Galena Day Spa
  • Ramada Wyndham Day Spa
  • Ramada Hotel And Day Spa Galena
  • Ramada Galena
  • Galena Ramada
  • Ramada Galena Hotel Day Spa
  • Ramada By Wyndham Galena Day
  • Ramada by Wyndham Galena Hotel and Day Spa Hotel
  • Ramada by Wyndham Galena Hotel and Day Spa Galena
  • Ramada by Wyndham Galena Hotel and Day Spa Hotel Galena

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.