Microwave was unplugged when we arrived, I plugged it in, make a loud constant beeping noise. After contacting JoyVacations, several times, they came with another microwave that sat on the counter(a day later). We were short a wristband, and I reached out to them several times to get another band(it was also given to us 8hours after requested)The gym code was a mess, we were given three different codes, none of them worked. They never gave me a correct code. We relied on people who were in the gym to open the the door for us. Sliding glass door in the condo is off track and needs to be replaced, won’t book with JoyVacations again. They also messed up our reservation, said I’d receive an extra night at 50% off, but only gave me 30%.