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"the room was clean. we were not pleased with the service. they were rude and very none sociable. very good breakfast. room was clean and very nice. I ... " More

By a verified traveler on Sat 15 Feb 2020

Hotel Description

Hotel near Gulfarium Marine Adventure Park in Fort Walton Beach

Close to the beach

You'll be steps from Emerald Coast Convention Center and a 5-minute walk from Gulfarium Marine Adventure Park. Wayside Park and Okaloosa Island Beach are also within half a mile (1 km).

Free breakfast

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a computer station. Free continental breakfast is served. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Jun 11 - Jun 12

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Emerald Coast Inn And Suites ratings based on 48 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Emerald Coast Inn And Suites

Everyone (18) Couples (2) Family (9)
4 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Front Desk

Thank you for taking the time to provide us with feedback on your stay at the Emerald Coast Inn & Suites. We are happy to hear you enjoyed your stay with us. We hope you come back and stay with us again.

4 out of 5
the room was clean. we were not pleased with the service. they were rude and very none sociable. very good breakfast. room was clean and very nice. I give them a 7/10 rating for very friendly service.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 15, 2020 by Front Desk

We appreciate you taking the time to give us feedback on your stay. We hope you will choose to stay with us again.

1 out of 5
The room we stayed in smelled like musty mold. Come to find out there was mold in the air conditioner and in the bathroom. The tub in the bathroom had a constant drip that was super annoying. The bed covers did not smell clean. Called the front desk and the lady was very rude. I WILL NEVER STAY HERE AGAIN.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk

We are sorry you were unhappy- we will work hard to fix the issue you experienced. Thank you for letting us know.

2 out of 5
I loved that it was right across the street from the beach. However, I did not too much care for the staff. They weren’t really hospitable people. Which was rather disappointing. My room had a horrible odor from cigarettes and I didn’t know the hotel was a smoking hotel. Had I known that I would’ve never chose to stay here. They had several rooms that were for non smoking guest and I asked to be transferred the lady at the front desk said no we can’t help you and plus your reservation is non refundable so we can’t don’t anything for you. I found that to be very rude. I’ve worked in customer service for over 10 years. This is not how to treat a guest. I wouldn’t recommend the property to anyone. The staff should be a little more catering especially being a local hotel.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 14, 2019 by Front Desk

We are sorry you were unhappy- we will work hard to fix the issue you experienced. Thank you for letting us know.

3 out of 5

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 8, 2019 by Manager

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

1 out of 5
Construction debris everywhere. Front desk clerk unfriendly.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 6, 2019 by Front Desk

We are sorry you were unhappy- we will work hard to fix the issue you experienced. Thank you for letting us know.

5 out of 5

Posted by on May 24, 2019

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Comment from Hotel Management

May 25, 2019 by Manager

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Nice little hotel. Not on the beach but across the street. Very nice lady at the desk. Breakfast is okay. It’s clean for not being a new place.

Posted by on May 15, 2019

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Comment from Hotel Management

May 17, 2019 by Manager

Thank you for taking the time to provide us with feedback on your stay at the Emerald Coast Inn & Suites. We are happy to hear you enjoyed your stay with us. We hope you come back and stay with us again.

3 out of 5
I loved the fact that the hotel was close to the beaches and stores. I didn't like a couple of things; the room smell was musty, mildew, etc. I went to walmart the first day at the hotel to buy air freshener, candles, carpet freshener, new pillows, and raid. I didn't see any bugs worth noting; maybe the bug spray did it's job? The staff was friendly and attentive to our needs throughout our week's stay. They have security cameras all around the property and it's well lighted throughout. The pool was clean. Overall I'd rate this place (1 being don't stay here) to (10 being the best I've ever seen) = 4. 4 mostly because of the smell and overall upkeep of the rooms and building. I would probably stay here again, but that's mostly because it's location next to the beach, and also for room price; not too bad; you get what you pay for, right?

Posted by , from Aroostook county Maine on Apr 26, 2019

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Comment from Hotel Management

Apr 26, 2019 by Front Desk

We appreciate you taking the time to give us feedback on your stay. If you encounter any problems while staying at our establishment let us know so we can fix the problem right away. We take our guest concerns very seriously and want all our guests to have a wonderful experience stay at our hotel. We hope you come back and stay with us again.

1 out of 5
There were two things positive about the hotel . the beds were comfortable and the location was close enough to the airport ,beaches , and restaurants. The hotel is filthy and rundown. there is no effort to clean it up. The first thing I notice when I walk in the lobby is a filthy worn out couch. Wish I could have walked out at that moment and changed hotels but it was late and school vacation week and a lot of hotels were full. The first room they gave us was disgusting. It smelled like cat pee so bad and the room was damp. rugs were damp, beds poor ventilation. The bathtub was filthy. I wouldn't give my dog a bath in it. the second room they gave us was a little better. it still had the dampness problem and musty smell but not as bad and the bathtub was clean. The furniture was damaged. the ironing board was broken and the coffee maker was missing the cover. The elevator was not the cleanest but the last day when leaving it had blood smeared all Scary , filthy place. yes I know it is not a 5 star but I still paid a decent amount for 4 nights . stay away from this place.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 20, 2019 by Front Desk

We appreciate you taking the time to give us feedback on your stay. If you encounter any problems while staying at our establishment let us know so we can fix the problem right away. We take our guest concerns very seriously and want all our guests to have a wonderful experience stay at our hotel. We hope you come back and stay with us again.

Renovations + Closures

The property will be renovating from 01 January 2020 to 31 May 2020 (completion date subject to change). The following areas are affected:

  • Exterior
  • Front desk
  • Hallway
  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Emerald Coast Inn And Suites. Smoking is allowed in designated areas at this Fort Walton Beach hotel.

  • 59 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Fort Walton Beach, FL (VPS-Northwest Florida Regional) (15.5 km / 9.6 mi)

Room Amenities

Emerald Coast Inn And Suites offers 59 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Spring Break deposit: USD 150 per stay (for stays between 01 March - 30 April)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Emerald Coast Fort Walton Beach
  • Emerald Coast Inn
  • Emerald Coast Inn Fort Walton Beach
  • Emerald Coast Hotel Fort Walton Beach
  • Emerald Coast Inn And Suites
  • Emerald Coast Inn Suites
  • Emerald Coast Inn And Suites Hotel
  • Emerald Coast Inn And Suites Fort Walton Beach
  • Emerald Coast Inn And Suites Hotel Fort Walton Beach

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.