Opinión verificada
4/10 Mala
Melissa S.
1 oct. 2026
Le gustó: Ubicación
No le gustó: Check-in, comunicación, veracidad del anuncio
Check-in did not go smoothly. We never received the access code for the house. Although the door was unlocked and we were able to enter, it took over an hour of phone calls and ultimately contacting the owner to get an access code generated. The owner was very nice and stayed on the phone with us to make sure the code worked. However, this was not how I wanted to spend the first hour of our trip.I have rented plenty of vacation homes over the years, and this property was disappointing compared with its photos. The exterior is very run-down and needs attention. The pavers around the pool are sunken and wobbly, creating a safety concern. The property also needs a thorough power washing. Due to the heavy rain during our stay, the pool had quite a bit of debris from the surrounding trees.Inside, there is a hole in the floor just inside the sliding door leading in from the pool. It was covered with tape, and there was no mat to dry our feet. The sliding door from the bedroom to the pool also did not lock.Additionally, the next day, we were contacted and questioned about whether we had a reservation. The issue was resolved, and everyone we dealt with was very nice, but it was another unnecessary inconvenience during our short two-night stay.Overall, the property needs more attention and maintenance. While the owner and staff were pleasant to work with, the condition of the home and the issues we experienced made the stay less enjoyable than we had hoped.
Melissa S.
Se hospedó 2 noches en septiembre de 2026