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"Property was lovely as was most of the staff. I had an unfortunate experience as because I booked through Travelocity instead of direct that I was ma ... " More

By a verified traveler on Fri 08 Sep 2023

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Hotel Description

5-star beachfront hotel near Rocha Beach

Beachfront retreat

A stay at this hotel places you within half a mile (1 km) of Rocha Beach and 6 miles (10 km) of Slide and Splash Water Park. Carvoeiro Beach is within 12 miles (20 km) and Benagil Beach is within 16 miles (25 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$418* Per night/room May 1 - May 2

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Balcony, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Bela Vista Hotel & SPA - Relais & Châteaux ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bela Vista Hotel & SPA - Relais & Châteaux

Family (1)
3 out of 5
Property was lovely as was most of the staff. I had an unfortunate experience as because I booked through Travelocity instead of direct that I was made to feel from a male staff receptionist that I was not important. A second booking for my son did not get through (my fault). When my son booked the hotel across the street I was told the would not accommodate him as my guest. Very glad that his name was on my room instead. Bottom line book directly with this hotel.

Posted by on Sep 8, 2023

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Comment from Hotel Management

Sep 15, 2023 by Gonçalo Narciso General Manager

Dear Carla, Thank you very much for taking the time to share your review regarding your recent stay at Bela Vista Hotel & SPA. We thank you as well for the kind comments regarding our property and the customer care provided by our team. We do regret that not everything was up to your expectation. Regarding the situation described, we are aware that, upon your arrival, you were expecting to have two rooms. One booking, as you mentioned, did not went through for reasons that surpass the Hotel's responsibility. Although we were at our full capacity, we did our very best to make you feel comfortable and happy, including arranging for a second room for the next day. This room was booked and paid on the arrival day and then canceled on the next day. Understanding the situation, we proceeded with the full refund. We are deeply sorry that you were made to feel as not important. The goal of our Team is to make every guest feel at home. Kindly allow us to inform as well, that, as explained, is not allowed staying guests to invite not-staying guests to use the Hotel's facilities, such as rooms and pool. This policy was created to maintain our guests’ privacy and high-performance levels. Once again, we do regret that not everything was according to your expectations. Our Team would be most glad to welcome you back and assist you through the booking process, to make sure all your needs and preferences are met. Our Best Regards,Gonçalo NarcisoGeneral Manager

About the Bela Vista Hotel & SPA - Relais & Châteaux

Location Avenida Tomás Cabreira, Portimao, 8500-820

Renovations + Closures

The property is closed between January 02 and March 03.

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bela Vista Hotel & SPA - Relais & Châteaux like a seasonal outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a sauna, a rooftop terrace, and a garden. Parking is available for a fee. This 5-star Portimão hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1918
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Portimao Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Bela Vista Hotel & SPA - Relais & Châteaux offers 38 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature Select Comfort mattresses. Smart televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Portimão hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Vista Restaurante - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 1-star Michelin rating. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Bela Vista Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Bela Vista Hotel & SPA - Relais & Châteaux offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are available for EUR 200 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Rollaway bed fee: EUR 200 per day
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bela Vista Adults Only
  • Bela Vista Adults Only Portimao
  • Bela Vista Hotel Adults Only
  • Bela Vista Hotel Adults Only Portimao
  • Bela Vista Hotel Relais Châteaux Portimao
  • Bela Vista Hotel Relais Châteaux
  • Bela Vista Relais Châteaux Portimao
  • Bela Vista Relais Châteaux
  • Bela Vista Hotel Spa Adults Only
  • Bela Vista & Relais & Chateaux
  • Bela Vista Hotel SPA Relais Châteaux
  • Bela Vista Hotel & SPA - Relais & Châteaux Hotel
  • Bela Vista Hotel & SPA - Relais & Châteaux Portimão
  • Bela Vista Hotel & SPA - Relais & Châteaux Hotel Portimão

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 7:30 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.