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4.3 out of 5

"Had ro give them a low revieq as the pool was not working and the staff told me it has been close since March. They do offer passes to a healthcenter ... " More

By a verified traveler on Mon 16 Jul 2018

Hotel Description

3-star hotel near Fort Bragg

In shopping district

Your stay at this Terry Sanford hotel places you within 3 miles (5 km) of Cross Creek Mall and Fort Bragg. Cape Fear Valley Medical Center and Airborne and Special Ops museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and an outdoor tennis court. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, kitchens

The 92 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels.

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max
$134* Per night/room Feb 14 - Feb 15

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Residence Inn by Marriott Fayetteville Cross Creek ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Residence Inn by Marriott Fayetteville Cross Creek

Everyone (2) Couples (1) Family (1)
3 out of 5
The checkin started out as a problem. Even though I showed the desk staff that I had already paid for my room through travelocity and with PayPal, they did not believe any money had been paid. Even showing it on my bank app they still wanted a credit card to charge the room to. I finally agreed and figured I would just have to contest the charge with travelocity or PayPal or my credit card. After getting in my room, the desk staff called to tell me they found my payment and would not charge my card. This should have not been difficult.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 12, 2019 by Rose G

Thank you so much for your review. I want to apologize for your experience during your recent stay. Please know that your feedback is welcoming and extremely valuable, and that your issue has been addressed with our team. We hope that you will give us another chance on your next visit.

4 out of 5

Posted by on Apr 30, 2019

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Comment from Hotel Management

Apr 30, 2019 by Rebecca T., GM

Thank you for your review!

3 out of 5
Had ro give them a low revieq as the pool was not working and the staff told me it has been close since March. They do offer passes to a healthcenter but when one of the reasons you book is becausw of the pool this is not acceptable. Also the shower was old and cracked they put silicone which makes it look rather ugly. Other than thatbit was a good stay.

Posted by on Jul 16, 2018

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Comment from Hotel Management

Jul 26, 2018 by Rebecca T., GM

Thank you so much for your review. I wanted to apologize that the pool was closed during your stay. We do have it posted on all the major websites and at our front desk to minimize the disappoint upon arrival. I understand that it was still frustrating - I am so sorry. Also, thank you for letting us know about the shower - we'll have maintenance take care of it right away. If there is anything else I can do for you, please let me know.

4 out of 5

Nice, quiet hotel, close to everything..

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Very nice hotel with large, clean and well appointed rooms. Hotel is located off main road, but has a main road address, which makes it somewhat difficult to find initially.. Perfect in all other respects. Great breakfast..

Posted by , from Florida on Apr 3, 2012

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5 out of 5

Can't Say Enough Good Things!

We spent two nights here and it was a very pleasant experience. Hotel is clean from top to bottom and we arrived to find a letter on the table apologizing for any inconvenience caused by having the carpet in the room freshly shampooed and cleaned..I considered that to be a big plus and certainly not an inconvenience! The beds were quite comfortable, almost no outside noise was heard so we had a quiet rest, the bathrooms were clean and well stocked, and the kitchen area was spotless. The hotel graciously allowed us to have an extra late check-out because we were attending a special ceremony at Ft.Bragg and had no where to keep our luggage while transporting all the family. Breakfast was very nice with good, fresh food and a variety of choices. My son's family arrived late without the baby's portable crib so we made do with a lots of blankets and towels in a drawer from the dresser. We were going to ask for a crib, but in all the confusion of arriving late in the evening and leaving early the next morning for the ceremony, we forgot to ask the front desk to bring one. The precious maid noticed and brought us a wonderful little crib with fresh linens. So thoughtful of the staff! Our a/c froze up over night, but once we reported it to the front desk, the maintenance man was there within 30 minutes, checked out the problem, explained everything to us and promised to have it repaired by the time we returned. It was in perfect working order the minute we got back. Everyone from the front desk clerk when we arrived, to the maid that held the door for us as we left, greeted us with a smile and a courteous greeting.

Posted by on May 31, 2009

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5 out of 5

Very very nice place to stay all the time

The front desk personnel were friendly and personable. The facilities overall were excellent. The room was clean and well appointed. I have family in Fayetteville and every time I visit from now on I will stay at this hotel. It is the best I've stayed at in the 12 years I have been visiting.

Posted by on Aug 4, 2008

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5 out of 5

Very very nice place to stay all the time

The front desk personnel were friendly and personable. The facilities overall were excellent. The room was clean and well appointed. I have family in Fayetteville and every time I visit from now on I will stay at this hotel. It is the best I've stayed at in the 12 years I have been visiting.

Posted by on Aug 4, 2008

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5 out of 5

CLEAN NEW HOTEL

I LOVE THIS HOTEL ITS BRAND NEW THE ROOMS SMELLS FRESH GIVES YOU A HOME FEELING QUITE PLACE DIDN'T HEAR A PEEP ATE THERE FOR BREAKFAST AND IT WAS A FULL BREAKFAST BAR NICE DINING FACILITY... GREAT PLACE TO STAY

Posted by on Jun 27, 2007

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About the Residence Inn by Marriott Fayetteville Cross Creek

Location 1468 Skibo Rd, Fayetteville, NC 28303

Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool

Property Features

Residence Inn by Marriott Fayetteville Cross Creek offers its guests an indoor pool, an outdoor tennis court, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 625 square feet (58 square meters). A library, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Residence Inn by Marriott Fayetteville Cross Creek. The hotel can provide a complimentary grocery shopping service and wedding services. Self parking is free. Smoking is allowed in designated areas at this 3-star Fayetteville hotel.

  • 92 guestrooms or units
  • 4 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Fayetteville, NC (FAY-Fayetteville Regional) (14.9 km / 9.2 mi)
  • Train station: Fayetteville Station (8.1 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Fayetteville Cross Creek offers 92 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 60.00 per accommodation, per stay
  • Weight limit: 75 lbsService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fayetteville Residence Inn
  • Residence Inn Fayetteville
  • Residence Inn Fayetteville Cross Creek
  • Residence Inn Marriott Cross Creek
  • Residence Inn Marriott Cross Creek Hotel
  • Residence Inn Marriott Cross Creek Hotel Fayetteville
  • Residence Inn Marriott Fayetteville Cross Creek
  • Residence Inn Marriott Fayetteville Cross Creek Hotel
  • Resince Inn riott Cross Creek
  • Residence Inn by Marriott Fayetteville Cross Creek Hotel
  • Residence Inn by Marriott Fayetteville Cross Creek Fayetteville
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.