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SureStay Hotel By Best Western Fernley

2.5 star property
Enjoy the free parking at this eco-certified Fernley hotel

Choose dates to view prices

Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Seasonal outdoor pool
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

8.0

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • Popular LocationThe Silverado Casino3 min walk
  • Popular LocationFernley 95A Speedway9 min drive
  • Popular LocationTesla Gigafactory23 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)38 min drive

Similar properties

Exterior
Comfort Suites Fernley
Pool
Breakfast included
Pet friendly
Kids pool
4.5 out of 5, Wonderful, (1001)
The price is $174
per night
$193 total
includes taxes & fees
Aug 10 - Aug 11
Comfort Suites Fernley

About the neighborhood

Fernley

In Fernley .You'll be within half a mile (1 km) of The Silverado Casino and 2 miles (3 km) of Millennium Park with a stay here. Also, Green Valley Park is within 3 miles (5 km) and Truckee River is within 6 miles (10 km).

What's nearby

  • The Silverado Casino - 3 min walk
  • Millennium Park - 4 min drive
  • Green Valley Park - 5 min drive
  • Fernley 95A Speedway - 9 min drive
  • Tesla Gigafactory - 23 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • Flying J Travel Center
  • ‪Pioneer Crossing Casino - ‬3 min drive
  • ‪China King - ‬5 min drive
  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬7 min walk

About this property

SureStay Hotel By Best Western Fernley

Enjoy the free parking at this eco-certified Fernley hotel
SureStay Hotel By Best Western Fernley offers its guests a spa tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. The eco-certified SureStay Hotel By Best Western Fernley also features multilingual staff, laundry facilities, and express check-out. Self parking is free.

This Fernley hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool opens for the season in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

How close is SureStay Hotel By Best Western Fernley to the airport?

SureStay Hotel By Best Western Fernley is 36.3 mi (39-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel By Best Western Fernley?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel By Best Western Fernley on Aug 2, 2024 start from $126.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel By Best Western Fernley have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel By Best Western Fernley.

Does SureStay Hotel By Best Western Fernley offer free breakfast?

Yes, SureStay Hotel By Best Western Fernley offers free breakfast.

Is there a casino at SureStay Hotel By Best Western Fernley?

No, there is no casino at this hotel, but The Silverado Casino (3-min walk) is nearby.

What time is check-in at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM.

Is there free parking at SureStay Hotel By Best Western Fernley?

This hotel offers free self parking.

Does SureStay Hotel By Best Western Fernley have a pool?

SureStay Hotel By Best Western Fernley features a seasonal outdoor pool.

Does SureStay Hotel By Best Western Fernley have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel By Best Western Fernley to downtown Fernley?

SureStay Hotel By Best Western Fernley is 1.1 mi away from Fernley.

SureStay Hotel By Best Western Fernley Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 318 out of 851 reviews" "
Rating 8 - Good. 278 out of 851 reviews" "
Rating 6 - Okay. 153 out of 851 reviews" "
Rating 4 - Poor. 60 out of 851 reviews" "
Rating 2 - Terrible. 42 out of 851 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Byron, EVANSTON

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine roadside stop on a long trip
This was a convenient place to stop and I’d certainly do it again. The office staff was very kind and friendly (plus there was a hot breakfast which was great before we continued our journey). I appreciate that they accepted our dogs at a reasonable fee and I was thrilled that the room was clean and the area quiet
Stayed 1 night in Apr 2024

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near Reno. The tv was excellent, quiet fridge, and really clean. The bed was not firm enough for my back but I’m really not complaining.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesla super charging station walking distance from the hotel. Friendly staff. Big room.
Stayed 1 night in Apr 2024

2/10 Terrible

Jeffrey

Business traveler
I didn’t like being turned away because I was a “local”. I had to scramble to get a room elsewhere, and pay a premium rate as a walk in for a lousy room.
Stayed 2 nights in Apr 2024

8/10 Good

Niloofar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Not many attractions around.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor or Bad internet connection
Overall nice. Internet not scalable while I was there. I wanted to do some computer work online but not able to. Front office advised it was out for the evening and to try in the AM. Got up early however it was not up so hotel early but was not able yo complete my work!
Stayed 1 night in Mar 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was place close to everything
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service
It was sad for the big smoking around in charge of the place. The food was good. It's too noisy outside. Thanks for the money
Stayed 1 night in Mar 2024

2/10 Terrible

ALICIA

Traveled with family
Needs to upgrade facility water heater
The water in the shower was cold both days for us and several other families we traveled with.
Stayed 2 nights in Mar 2024

2/10 Terrible

victoria

Disliked: Cleanliness, property conditions & facilities
Shower in one room was unusable (faucet would not turn on). When we spoke with front desk clerk she offered to send maintenance to look at it. We declined this as we had gone to my parents room who were in the room next door for a shower. Then asked clerk if any compensation would be poss she said no because we refused the maintenance visit to which I said ok please investigate. Maintenance was finally able to tun on shower faucet after ALOT of wrenching in the fixture. No regular guest would have been able to do that making shower virtually unusable. As we were checking out we noticed that shower faucet/fixture was now dripping/leaking significantly (we notified front desk of this development). Very dissatisfied with the way this was handled. Also continental breakfast washorrible. We travel enough to understand what to expect but this was pretty bad. Bagels and toast bread stale, no waffles despite equipment for them in evidence (attendant said they’re only offered every other day due to lack of counter space), just over all pretty uninspiring. And advertised pool/hot tub should not be advertised as year round as really it’s seasonal. For the price not worth it.
Stayed 1 night in Mar 2024

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, staff & service
The stay was fine. Good for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

KERRY, NIPOMO

Liked: Cleanliness, staff & service, property conditions & facilities
easy off the highway. Across the street from Walmart for easy shopping. Quiet and safe.

4/10 Poor

Janet

Stayed 1 night in Feb 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a wonderful time place was good staff was nice.. the only thing i wish the tv would have been higher in the room.. there was alot of bad weather when we came and ended up spending more time in the room than what was expected..
Stayed 3 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great help and registration at the front desk.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mean office staff
Staff were aggressively rude when I tried entering the breakfast room briefly where my wife was just before 9, with the door slammed and locked in my face and then my wife chastised for letting me in.
Stayed 1 night in Jan 2024

6/10 Okay

fred

Stayed 2 nights in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wake up early for coffee! amigos.
it was nice. we had a good sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Tahni, Mancos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly. Room was clean and comfortable, breakfast was good and hot. Would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Tawni

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the lady at the front desk was super helpful, very accommodating and just super cool. I feel bad i didnt catch her name but i remember her having festive christmas nails and that she was perfectly personable. Made the ending to my long drive such a breeze.
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom had long dark hair on the floor and plaster dust on the floor from a obvious ceiling repair.
Stayed 1 night in Dec 2023

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel for quick trip
The hotel for the price is always good, especially since we have our pup - quiet and easy access to all kinds of dinner places -
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet overnight.
Stayed 1 night in Nov 2023

4/10 Poor

Ramon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
One Key card stopped working after a few hours, the complimentary breakfast was horrible and not edible (aside from the cereal and other packaged options). No information was provided on the pool area and or breakfast times at check in