Hotel Indigo Exeter by IHG

3.5 star property
3.5-star spa hotel perfect for exploring Exeter

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment rooms, body treatments, aromatherapy
Exterior
Exterior
City view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Exeter

City center stay.Steps from the hotel, you'll find St Martin's Church and Gandy Street. Princesshay and Exeter Cathedral are also within half a mile (1 km).

What's nearby

  • Exeter Cathedral - 1 min walk - 0.1 miles
  • Exeter Phoenix Centre - 2 min walk - 0.1 miles
  • Royal Albert Museum and Art Gallery - 3 min walk - 0.2 miles
  • Exeter's Historic Quayside - 6 min walk - 0.4 miles
  • University of Exeter - 11 min walk - 0.6 miles

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 24 min drive

Restaurants

  • ‪The Turks Head - ‬2 min walk
  • ‪Ship Inn - ‬1 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪Bill's Exeter Restaurant - ‬2 min walk
  • ‪Knoops - ‬3 min walk

About this property

Hotel Indigo Exeter by IHG

3.5-star spa hotel perfect for exploring Exeter
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

  • 104 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

How close is Hotel Indigo Exeter by IHG to the airport?

Hotel Indigo Exeter by IHG is 5.5 mi (24-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Exeter by IHG?

As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Exeter by IHG on Jan 25, 2026 start from $93.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Exeter by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Exeter by IHG.

How close is Hotel Indigo Exeter by IHG to the beach?

This hotel is 11.5 mi (21-min drive) from Exmouth Beach and 11.8 mi (23-min drive) from Red Rock Beach. Don't forget your sunscreen!

Does Hotel Indigo Exeter by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Exeter by IHG, but cooked-to-order breakfast is offered for a fee of GBP 20 for adults and GBP 15 for children. It's available every day from 6:00 AM to 8:30 AM.

Is there a casino at Hotel Indigo Exeter by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Exeter by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Exeter by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Exeter by IHG have a pool?

Hotel Indigo Exeter by IHG does not have a pool.

Does Hotel Indigo Exeter by IHG have a restaurant?

Hotel Indigo Exeter by IHG is home to Dottie’s, which features seafood.

Does Hotel Indigo Exeter by IHG have a spa?

Pamper yourself with a day at The Retreat, where you can enjoy aromatherapy, massages, and mani/pedis.

How close is Hotel Indigo Exeter by IHG to downtown Exeter?

Hotel Indigo Exeter by IHG is 0.1 mi away from Exeter.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 761 reviews
Rating 8 - Good. 146 out of 761 reviews
Rating 6 - Okay. 63 out of 761 reviews
Rating 4 - Poor. 23 out of 761 reviews
Rating 2 - Terrible. 20 out of 761 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teigan

Stayed 1 night in Oct 2025

6/10 Okay

Kate

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness, staff & service
Clean bedding and towels. Not so much around dusting and polishing surfaces, phones and TV remotes. You can tell the rooms are turned around very quickly ready for the next guess rather than paying any attention to detail.
Stayed 1 night in Sep 2025

2/10 Terrible

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

abbey

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel for a 2 night break.
Stayed 2 nights in Sep 2025

8/10 Good

Deon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the balcony being over the main walkway of the action!
Stayed 7 nights in Jul 2025

6/10 Okay

Wai Fan

Stayed 5 nights in Sep 2025

2/10 Terrible

Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing stay

We were disappointed with our stay. There didn’t appear to be enough staff to manage the number of guests. We waited over 25 minutes to check in, with only one person on reception. After going to our room, we encountered an issue and had to return to reception, only to find no one at the desk. I asked for assistance at the bar and waited another 10 minutes before someone arrived. Breakfast was also a letdown due to the same staffing issues. We were seated at a table in a high-traffic walkway and asked to move to one of the empty tables further inside the restaurant. Unfortunately, we were told this wasn’t possible as they were seating the walkway first. The food itself was average—nothing special. While the hotel’s decor is quite nice, the overall experience didn’t meet expectations. I would rate the hotel 3 stars
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen, Gillingham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, brilliant hotel. Nothing else to say.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is gorgeous, beds are comfortable, great view from the rooftop bar. Our only frustration was that the entire area near the hotel is a maze of one-way streets and pedestrianized plazas. We parked near the cathedral and walked in as there is no parking on site
Quirky decor
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely decent size room….with great facilities….coffee,tea,milk,biscuits. A lovely shower and comfy bed. Large Tv. Didn’t use the spa or any other facilities so can’t comment.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great: really friendly, helpful, professional. Love the decor and the touches that make this hotel feel special - not the usual corporate, clinical impersonal - the opposite. The bed and pillows were fantastic and I loved the fresh milk and restocked fridge each day. Definitely recommend.
Stayed 3 nights in Sep 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

andrew

Traveled with family
It was our first time using the IHG chain, we stayed for three nights,first night was in a premium room,which was very nice and comfy, although a little dusty in areas! The second night was spent in a corner suite which was a fabulous room until it came to sleep,the noise from the air conditioning was deafening and we were unable to sleep because of it ,it wouldn't turn off and I had to go to reception and complain. Reception couldn't do enough for us ,but it meant that we had to move to a small room with a balcony despite paying for a suite, we were never offered a refund of any kind which surprised us ! Breakfast was an absolute disaster we tried three mornings to actually get breakfast but left without eating on two occasions along with two other couples,the staffing levels were non existent! Overall we liked the hotel very much ,but would not stay there again because of the disastrous restaurant and the debacle with the rooms! The reception staff tried their best but can only do so much! Staff need training and more staff would help
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 1 night in Aug 2025

8/10 Good

amie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Pleasant stay and great location Always our first choice if staying in Exeter
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. It is great!
Stayed 3 nights in Aug 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly welcome comfortable bar / reception areas, comfortable spacious room all clean and well stocked
Stayed 4 nights in Aug 2025