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4.5 out of 5

"This was a great experience! The staff was helpful, the room was clean and the pool and hot tub were amazing and clean. " More

By a verified traveler on Mon 11 Nov 2019

Hotel Description

Hotel near University of Oregon in Eugene

In Eugene

You'll find University of Oregon and McDonald Theatre within a 15-minute walk of this Eugene hotel. Matthew Knight Arena and Hult Center for Performing Arts are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 95 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Phoenix Inn Suites Eugene ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Phoenix Inn Suites Eugene

Everyone (9) Couples (1) Students (1) Family (4)
5 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Courtny H

Thank you for the review! Come back anytime!

5 out of 5
This was a great experience! The staff was helpful, the room was clean and the pool and hot tub were amazing and clean.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Courtny Haub

We are so happy you were able to enjoy our amenities. We hope to see you too!

4 out of 5
The property is older and in need of updating. If the price is right will stay again.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 4, 2019 by Courtny Haub

We appreciate your review. I will make sure to pass along your comments to right people.

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 9, 2019 by Courtny Haub

Thank you so much!

5 out of 5
I liked the size of the room. Breakfast was very good. Overall the property appeared to be a lityle dated. Hall carpeting need to be replaced.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Tandy

Thank you for the five stars! We are doing some modern updates to the hotel that will occur very soon. We hope to welcome you back to show you!

5 out of 5
Nice property just off of U of O and NCU. Quiet area for being in the main road.

Posted by , from Michigan on Jun 13, 2019

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Comment from Hotel Management

Jun 14, 2019 by Courtny Haub

Thank you Anna! We love our location here too.

5 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by Courtny Haub

Thank you so much!

3 out of 5
It was good. The hotel room had ants when we woke up though. Other than that it was average.

Posted by on Dec 25, 2018

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Comment from Hotel Management

Dec 26, 2018 by Guest Relations

Thank you for staying with us. This note has been passed to our management team in order to take proper action. We appreciate your feedback and look forward to your next visit with us.

5 out of 5
We had a tour of the U of O and stayed one night at Phoenix Inn...clean, comfortable, and welcoming accommodations. The staff was friendly, breakfast one of the better i’ve had at a hotel. Will stay again when in Eugene.

Posted by , from San Francisco on Oct 25, 2018

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Comment from Hotel Management

Oct 25, 2018 by Guest Relations

Thank you, MEM for your thoughtful review. Our caring staff always looks forward to ensuring each guest is well taken care of during their visit. We look forward to seeing you again soon!

3 out of 5
We've stayed here many times when we would come to Eugene to visit our son who was attending the University. The last time we stayed here was about 12 years ago. This hotel is still within blocks of the university, but it now seems a bit old and worn compared to our initial stays 12-16 years ago. The room was clean, and the bed was comfortable, and I would probably stay there again if my main purpose for coming to Eugene was to visit the university. The bathroom fan was way too loud, and I just wasn't as impressed as I was the first few times we stayed here.

Posted by on Apr 12, 2018

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Comment from Hotel Management

Apr 21, 2018 by Courtny Osuna

Hello there- I am sorry that you didn't have the same experience you had here 16 years ago. We have completely renovated since that time and work really hard to keep our rooms comfortable and clean. Please let us know if there is anything we could specifically do to make any future stays better! Thank you so much for your review.

About the Phoenix Inn Suites Eugene

Location 850 Franklin Blvd, Eugene, OR 97403

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Phoenix Inn Suites Eugene offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square meters). The business-friendly Phoenix Inn Suites Eugene also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This Eugene hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 4 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Mahlon Sweet Field Airport (EUG) (19.5 km / 12.1 mi)
  • Train station: Eugene Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Phoenix Inn Suites Eugene offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Inn Suites Eugene
  • Phoenix Inn Suites Hotel Eugene
  • Eugene Phoenix Hotel
  • Phoenix Hotel Eugene
  • Phoenix Inn Suites Eugene Hotel Eugene
  • Phoenix Suites Eugene
  • Phoenix Suites Eugene Eugene
  • Phoenix Inn Suites Eugene Hotel
  • Phoenix Inn Suites Eugene Eugene
  • Phoenix Inn Suites Eugene Hotel Eugene

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.