6/10 Aceptable
Patty C.
11 jul. 2025
Broken "Private Hot Tub"
Husband & I reserved 2 nights for 25th anniversary--June 23-25. Check-in time was 4 pm. Arrived about 4:30. Noted sticky substance on kitchen counters. Not consistent with cleaning fee. Got ready to relax in hot tub. Water was very cold & murky--obviously not working. Called the number provided at unit in case of problems at about 5:15--gone for the day with message to only contact emergency number for a few issues--not working hot tub not an emergency. Left message. Got a return call the following day in the afternoon. Was told they got busy & forgot to call us before arrival to state hot-tub broken. Recommended we use public pool/hot tub which was some distance away from our unit. Refunded 17% of total paid. Not a good value in my opinion.
Patty C.
Se hospedó 2 noches en junio de 2025