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Based on 272 reviews TripAdvisor Traveler Rating 4 out of 5

Hotel Description

5-star hotel with a golf course, connected to the convention center

On lake

You'll be within 3 miles (5 km) of Hammetschwand Lift and 6 miles (10 km) of Stanserhorn Cable Car with a stay here. Lucerne Town Hall and Chapel Bridge are also within 12 miles (20 km).

9-hole golf course

This luxury hotel features a golf course, ski-in/ski-out access, and a full-service spa. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy the 2 indoor pools and free perks like buffet breakfast and free self parking.

Fireplaces, free WiFi

The 102 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include fireplaces, free minibar items, and flat-screen TVs with digital channels.

Deluxe Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$982 per night

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite (Buergenstock)

Bed Count 1 Full Bed Maximum Occupancy 12 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

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About the Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Location Burgenstock 1, Ennetbuergen, NH 6363

Property Features

As a guest of Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa, you'll find a full-service spa, a golf course, 2 indoor swimming pools, and 2 spa tubs. There are 12 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 107640 square feet (10000 square meters) and includes a conference center. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa. A roundtrip airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa was completed in August 2017. Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

  • 1 building
  • 102 guestrooms or units
  • 8 levels
  • 12 dining venues
  • 107640 sq ft of conference space
  • 10000 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Indoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Zurich (ZRH) (83.4 km / 51.8 mi)
  • Train station: Hergiswil Station (8.5 km / 5.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking and extended parking available for a surcharge

Room Amenities

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offers 102 air-conditioned accommodations with fireplaces and free minibar items. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Ennetbuergen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Fireplace
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa has 12 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including indoor tennis courts, an outdoor tennis court, and a 24-hour health club. 2 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Tennis lessons on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alpine Spa. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Sports massage
  • Manicures and pedicures
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

For bookings of 5 rooms or more, this property charges different fees. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Pets

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night
  • Resort fee: CHF 6.1 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buergenstock Hotel Ennetbuergen
  • Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
  • Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
  • Bürgenstock Hotels Bürgenstock Alpine Spa
  • Buergenstock Hotel Alpine Spa
  • Buergenstock Hotel
  • Park Hotel Buergenstock Resort

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.