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Bürgenstock Hotel & Alpine Spa

5.0 star property
5-star ski-in/ski-out hotel near Burgenstock

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Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, sun loungers
Contemporary Lake view Bay Suite with Spa Access | View from room
Restaurant
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer
Outdoor dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Pet friendly

Explore the area

View in a map
Bürgenstock, Ennetbuergen, 6363
  • Burgenstock
    ‪4 min drive‬
  • Hammetschwand Lift
    ‪4 min drive‬
  • Swiss Transportation Museum
    ‪20 min drive‬

Room options

View all photos for Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf) | Frette Italian sheets, hypo-allergenic bedding, free minibar

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf) | Frette Italian sheets, hypo-allergenic bedding, free minibar

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.2 out of 10
Good
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • 409 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, 56 sqm | 603 sqf)

Suite, Lake View (Heritage, 56 sqm | 603 sqf) | Frette Italian sheets, hypo-allergenic bedding, free minibar

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

  • 603 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Cottage with Spa Access

  • 1291 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.0 out of 10
Wonderful
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

  • 958 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Spa Suite with Spa Access

  • 958 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 958 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Ennetbuergen

Mountain retreat .Within 2 miles (3 km) of this Ennetbuergen hotel, you'll find Hammetschwand Lift and Burgenstock. Also within 9 miles (15 km) are Stanserhorn Cable Car and St. James Way.

What's nearby

  • Burgenstock - 4 min drive - 1.3 miles
  • Hammetschwand Lift - 4 min drive - 1.3 miles
  • Chapel Bridge - 17 min drive - 10.9 miles
  • KKL Lucerne - 17 min drive - 11.1 miles
  • Swiss Transportation Museum - 20 min drive - 12.4 miles

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪S‘Buffet - Beck-Away - Bistro - Bar - ‬12 min drive
  • ‪Wurst Hütte - ‬13 min drive
  • ‪Confiserie Bachmann - ‬11 min drive

About this property

Bürgenstock Hotel & Alpine Spa

5-star ski-in/ski-out hotel near Burgenstock
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa helps provide the perfect ski vacation with ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

  • 211 guestrooms or units
  • 5 levels
  • 2 buildings
  • 12 dining venues
  • Meeting rooms
  • 107640 sq ft of conference space
  • 10000 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with free minibar items and minibars. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

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  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 84 reviews
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Oct 8 - Oct 9
Total with taxes and fees
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Property amenities

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

How close is Bürgenstock Hotel & Alpine Spa to the airport?

Bürgenstock Hotel & Alpine Spa is 53.6 mi (75-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on Oct 6, 2025 start from $1,140.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bürgenstock Hotel & Alpine Spa have an airport shuttle?

Bürgenstock Hotel & Alpine Spa offers an airport shuttle 24 hours a day, for a charge of CHF 950 per vehicle, one way.

Does Bürgenstock Hotel & Alpine Spa offer free breakfast?

Yes, Bürgenstock Hotel & Alpine Spa offers free breakfast.

Is there a casino at Bürgenstock Hotel & Alpine Spa?

No, there is no casino at this hotel, but Grand Casino Lucerne (25-min drive) is nearby.

What time is check-in at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bürgenstock Hotel & Alpine Spa?

Free parking is not available at this hotel. Self parking is available for CHF 40 per night, and valet parking for CHF 40 per night. Extended parking is available for CHF 40 per night.

Does Bürgenstock Hotel & Alpine Spa have a pool?

Bürgenstock Hotel & Alpine Spa features 2 indoor pools, an outdoor pool, and a children's pool.

Does Bürgenstock Hotel & Alpine Spa have a restaurant?

Yes, there are 12 restaurants on site.

Does Bürgenstock Hotel & Alpine Spa have a spa?

This hotel has a spa, which features facials, sports massages, and body treatments.

How close is Bürgenstock Hotel & Alpine Spa to downtown Ennetbuergen?

Bürgenstock Hotel & Alpine Spa is 0.6 mi away from Obbürgen.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 230 out of 279 reviews
Rating 8 - Good. 27 out of 279 reviews
Rating 6 - Okay. 12 out of 279 reviews
Rating 4 - Poor. 4 out of 279 reviews
Rating 2 - Terrible. 6 out of 279 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anuj

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025

10/10 Excellent

Samit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 star hotel ever

World class. In its own class as a 5 star hotel. Nothing better period.
Stayed 2 nights in May 2025

10/10 Excellent

Emad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no negative issue at all.
Stayed 1 night in May 2025

6/10 Okay

MORGAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most restaurants were closed, poor quality food. Small rooms
Stayed 3 nights in May 2025

8/10 Good

Subhadra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Georgy, Monaco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. One problem: the food is below average
Stayed 3 nights in Feb 2025

10/10 Excellent

Rory

Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World Class!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Artur

Stayed 2 nights in Oct 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Petar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding quality of service, amenities, and overall experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Ever

It was exceptional. Everything was perfect. The room gorgeously appointed and visually stunning. The food was outstanding. We are coming back with our children and staying longer.
Me and my wonderful husband
An amazing view
After seeing this I immediately bought a bathing suit so I could go there
Heaven
Stayed 1 night in Sep 2024

10/10 Excellent

Eldho, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Safar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Joel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay at the property was very disappointing and definitely not worth the exorbitant price being charged. A week before our stay, the hotel informed us that several pools, restaurants and facilities would no longer be available as they had a hotel wide event the day before and would be packing up. In addition, when we arrived to check in after 3pm, we were told our room was unavailable as they were still cleaning up post the event. The check in staff were dismissive of our concerns and quite rude. Whilst the spa and the location of the hotel is amazing, at over $2,500 per night, the service was poor and the amount of guests meant that there was always a long wait for breakfast, drinks or any assistance from staff. It did not feel exclusive or worth the price tag, and we have had significantly better experiences for far less money.
Stayed 1 night in Sep 2024