10/10 Excellent
Lynn
Traveled with group
Jan 14, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. I have celiac disease which is not easy to accommodate but chef Stanley came to ask me what I wanted at every meal and then made me gluten free safe food so I never got sick and ate well. All guides especially Anton who I interacted with a lot were so attentive to needs and were proactive in pointing out wildlife and sharing facts as well as bringing all the supplies you needed for the day. I can’t say enough good things about Anton. The guides also paddled the tandem kayak for me twice while I just sat - it was ideal! They took pictures and were so professional and kind. Another guide Ryan aLeo assisted with the kids in our group. Beyond the people, the actual island and surrounding area were beautiful. It felt like a movie it was so unreal. We did the complimentary (other than $200 php lagoon fee) resort organized private tours each day and it was a short boat ride to each. This was the most incredible and relaxing trip. I hope to be back.
There was an issue at the end with our Airswift flight off el Nido back to Manila getting cancelled because the small propeller planes don’t have modern technology and can’t fly through haze, which was stressful to be stuck and unable to get back to the resort at night after the cancellation, so just beware of Airswift limitations as a small airline and try to have a day buffer in case you get trapped on the island like we did, even though they say that’s a rare occurrence.
Lynn
Stayed 2 nights in Jan 2024
