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"Very enjoyable stay only complaint is that there was nobody on duty to oversee the breakfast in the big room - a lot of food, plates, glasses not re ... " More

By a verified traveler on Mon 10 Sep 2018

Hotel Description

Family-friendly 4-star hotel with 3 restaurants

In suburbs

You'll be within 2 miles (3 km) of Citywest and 6 miles (10 km) of Wicklow Mountains National Park with a stay here. Grange Castle Business Park and The Square Tallaght are also within 6 miles (10 km).

Golf course, health club

A golf course, 3 restaurants, and an indoor pool are all featured at this hotel. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the health club and perks like free WiFi.

Free WiFi, satellite TV

In addition to TVs with satellite channels, the 764 guestrooms offer free WiFi and room service. Other amenities include separate bathtubs and showers, coffee/tea makers, and hair dryers.

Premium Room (1 King and 1 Single bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Triple Room (1 King and 2 Single Beds)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Citywest Hotel ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Citywest Hotel

Everyone (6)
5 out of 5
Very enjoyable stay only complaint is that there was nobody on duty to oversee the breakfast in the big room - a lot of food, plates, glasses not replaced had to look for it all the time.

Posted by , from Galway on Sep 10, 2018

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Comment from Hotel Management

Sep 12, 2018 by Citywest Hotel

Dear Geraldine, We are so pleased you enjoyed your stay. We will of course investigate the lack of monitoring in our breakfast room, we hope this did not take away from your stay overall. We hope to see you again soon. Kind Regards, Citywest Hotel

5 out of 5
Customer Service was great, room was clean and well-proportioned. It's a HUGE hotel, so be prepared to hike to your room, but it's nicely located just outside of busy Dublin. Highly recommend for clean, quiet, easy-to-get-to hotel.

Posted by , from FL on Aug 3, 2018

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5 out of 5

Very nice hotel outside the city

Pros: We liked that the hotel was outside the city and quiet. We also liked that the tram was closely. The bed was super comfortable.
Cons: We were disappointed not to have a mini refrigerator in the room. As Americans, we were accustomed to having one. The phone in the room never worked
Location: We liked that the hotel was just outside the city but easy access to the tram. We liked having a grocery store and a few restaurants nearby.
We arrived from the U.S. at 7:00 a.m. And though check-in wasn't until 2:00 p.m., we were allowed to check-in upon arrival. This may have been possible because we contacted the hotel well in advance of our arrival and requested an early check-in. The hotel was relatively easy to find, located just off of the freeway. Interestingly, it was really quiet and we never heard, or saw, any of the freeway traffic. It was also a short 5 - 7 minute walk to the tram that takes you into Dublin. We rode the train frequently. The room was very nice. We heard the hotel was under renovations and again, requested well in advance that we have a renovated room. The staff was very nice and helped us with many questions we had about riding the tram, parking (free onsite), etc. this is a very large hotel with many other guests at any given time. This property also has a golf course and pro shop. We found that many visitors played golf.

Posted by , from Vancouver, WA on Mar 21, 2017

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Comment from Hotel Management

Apr 20, 2017 by Quality & Standards Manager

Dear Kelly, What wonderful feedback. It was a pleasure to welcome you to our hotel and we were more than happy to accommodate both your early check in and request for a renovated room. Refrigerators are on a request only basis, I have added this to your profile should you return in the future. I have also noted and rectified the issue you had with the telephone. Once again thank you for sharing your experience, we hope to welcome you back very soon. Kind Regards, Citywest Hotel

3 out of 5

Large but not in charge

The bed was super uncomfortable... Springs sticking you and the mattress was so hard. Seriously, sleeping on the floor with the blanket would have been more comfortable. The room carpet was full of gravel and dirt. This non smoking room is far from it. I'm super sensitive to cigarette smoke and the entire night was like sleeping in an ashtray. Despite how many times I spoke to the front desk and security. They couldn't solve the problem. The breakfast was the exact same thing every day. I stayed for 4 nights so you can imagine that it get monotonous. The window handle one of my bedroom Windows was broken so we couldn't open or close it properly. The dresser handles were all broken off so I couldn't use it and had to put all my husbands stuff and mine in a smal closet . The shower is meant for small built men and women, ... Very tight fit. I'm a size 4 and if I put my elbows up to wash my hair I literally hit the wall and shower glass. The room had no mini fridge to put my medicine inside. Had to wait till the next night for the housekeeping to bring one. For which despite having the note on my room to bring it, I still had to call 4 times and wait over an hour and a half for someone to bring it up. Overall, for the price I wouldn't recommend staying here to anyone.

Posted by on Jul 5, 2016

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2 out of 5

Decent hotel rude manager

Cons: Manager
Entered our room to find it was not cleaned from the last guest. We were told house cleaning would take care of it. After waiting 30 minutes house cleaning still didn't show up. Manager then got involved and said no housecleaning is not coming you will need to get a new room. New room smelled like smoke when we went back to manager he didn't believe us said it was a non-smoking room (well it smelled of something). Finally, got into our 3rd room for the night. I understand mistakes happen. The reason I am taking the time to post this is only because of the rudeness of the manager. Not once did he even apologize. He attitude was poor. I would not stay here again especially if same manager is on duty.

Posted by on Sep 2, 2015

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2 out of 5

Dirty Hotel. Awful experience.

This hotel was a big thumbs down. In our room, Mold in showers, leaky toilet, the mattress was so thin it felt like a rollaway bed mattress felt springs poking through. Carpet was nasty and old missing patches in certain places. The wallpaper practically falling off in the room. The staff was overall friendly, though didn't seemed concerned to rectify our bad experience. The Lemongrass eattery was really good food Their wait staff left to be desired however.

Posted by , from London, UK on May 5, 2015

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Renovations + Closures

This property is closed from 13 March 2020 to 30 September 2020 (dates subject to change).

This property is closed from 13 March 2020 to 30 September 2020 (dates subject to change).

Property Features

Citywest Hotel offers its guests a golf course, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 172224 square feet (16000 square meters) and includes a conference center. A children's pool, a sauna, and a terrace are also featured at the family-friendly Citywest Hotel. Smoking is allowed in designated areas at this 4-star Saggart hotel.

  • 764 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 172224 sq ft of conference space
  • 16000 sq m of conference space
  • Bar or lounge
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Dublin (DUB) (28.9 km / 18 mi)
  • Train station: Dublin Clondalkin-Fonthill Station (8.4 km / 5.2 mi)
  • Metro station: Saggart Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Citywest Hotel offers 764 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers and complimentary toiletries. This Saggart hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:30 AM and 10:30 AM.

Hibernian Bistro - This bistro serves lunch and dinner.

Lemongrass - This restaurant serves lunch and dinner.

Pavillion Lounge - This pub serves lunch and dinner.

Room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a golf course, a health club, and a sauna.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing on site
  • Fitness classes on site
  • Helicopter/airplane tours on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citywest Conference Event Centre
  • Citywest Conference Event Centre Saggart
  • Citywest Hotel Conference & Event Centre
  • Citywest Hotel Conference & Event Centre Saggart
  • Citywest Hotel Dublin
  • Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
  • Citywest Hotel Saggart
  • Citywest Resort Dublin
  • Citywest Hotel Conference Event Centre Saggart
  • Citywest Hotel Conference Event Centre
  • Citywest Saggart
  • Citywest Hotel Hotel
  • Citywest Hotel Saggart
  • Citywest Hotel Hotel Saggart

National Rating

Fáilte Ireland (The National Tourism Development Authority) assigns an official star rating for accommodations in Ireland. This Hotel property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.