2/10 Terrible
Wing Ki
Feb 1, 2026
Soundproofing is poor. We chose a corner room expecting it to be quieter, but the pool and beach area were extremely noisy during the weekend. The worst was on a Friday morning around 6am, when a yoga class was held on the beach with loud music and speakers. The heavy bass woke both of us up. I'm pretty sure the music can be heard around most areas of the hotel given there was strong echo.
Customer service also declined noticeably after check-out. I contacted the team multiple times to request my receipt, but received no response for days. When we eventually called, they said they were unable to assist despite having all the necessary details? It felt like they just don't care anything after you check out.
Wing Ki
Stayed 9 nights in Jan 2026















































