Skip to main content
Beginning of main content

Enter dates to see availability

5.0 out of 5

"It was very good, the lobby beautiful, the staff at the Hyatt was very cordial & helpful. Thank you " More

By a verified traveler on Sat 15 Feb 2020

Hotel Description

Spa hotel in Bur Dubai

In Dubai

Within a 15-minute walk of this Bur Dubai hotel, you'll find Mohammed Bin Rashid University Of Medicine and Health Sciences and Dubai Creek Golf & Yacht Club. Dubai Creek and American Hospital Dubai are also within 2 miles (3 km).

Full-service spa, 24-hour fitness

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 11 conference rooms, business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free airport drop-off.

Free Internet, kitchenettes

The 405 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include kitchenettes, washing machines, and flat-screen TVs with satellite channels.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
$88* Per night/room Sep 20 - Sep 21

Family Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 10 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hyatt Regency Dubai Creek Heights Residences ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Dubai Creek Heights Residences

Couples (1) Family (1)
5 out of 5
It was very good, the lobby beautiful, the staff at the Hyatt was very cordial & helpful. Thank you

Posted by , from California on Feb 15, 2020

Was this review helpful to you?

About the Hyatt Regency Dubai Creek Heights Residences

Location 20th Street, Dubai,

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities
  • Shuttle services

All-inclusive Details

  • 24-hour room service

Property Features

Hyatt Regency Dubai Creek Heights Residences offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. There are 11 meeting rooms available. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency Dubai Creek Heights Residences. A shuttle from the hotel to the airport is free (available on request). Self parking is free. This Dubai hotel is smoke free.

  • 405 guestrooms or units
  • 43 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Metro station: Health Care City Station (1 km / 0.6 mi)
  • Property shuttles: Free airport drop-off; airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hyatt Regency Dubai Creek Heights Residences offers 405 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 52-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Washer
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Sufra - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

La Tablita - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Market24 - This café specializes in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

NYSA Spa has 8 treatment rooms. Services include massages. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 115.5 per day.

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 900
  • New Year's Eve (31 December) Gala Dinner per child: AED 450 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 7.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 136 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one-way)
  • Valet parking fee: AED 50 per day
  • Rollaway bed fee: AED 115.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences
  • Hotel Hyatt Regency Dubai Creek Heights Residences Dubai
  • Dubai Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hotel Hyatt Regency Dubai Creek Heights Residences
  • Hyatt Regency Dubai Creek Heights Residences Dubai
  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Dubai
  • Hyatt Regency Dubai Creek Heights Residences Hotel Dubai

You should know

  • Hyatt Regency Dubai Creek Heights Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Dubai-Hotels-Hyatt-Regency-Dubai-Creek-Heights-Residences.h24197743-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dubai-Hotels-Hyatt-Regency-Dubai-Creek-Heights-Residences.h24197743-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Dubai-Hotels-Hyatt-Regency-Dubai-Creek-Heights-Residences.h24197743-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.