2/10 Terrible
Nathaniel
Viaje familiar
7 mar. 2025
Unfortunately we were overcharged for our stay, and the host refused to refund us the correct amount. Do not stay here!
The communication challenges started right after booking the stay. They contacted me right away saying the dates were actually NOT available and offered to shorten the stay to the actually available dates. They gave me the new total, and I agreed. Unfortunately, I was charged a higher amount than the total, and they refused to refund me the difference despite it being a clear error on their part.
The booking also ended up getting routed from Expedia to Vrbo to Rental Advisor. And the address of the stay was changed on us as well. This was all very confusing.
Furthermore, when we showed up, there was no heat in the house. 47 degrees was way too cold for us. They worked to get the heat on, but it was a cold first night, and we had to suddenly change plans and get out of the house.
Nathaniel
Se hospedó 8 noches en febrero de 2025