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"Nice and welcoming. Love the area nice and quiet but close to everything " More

By a verified traveler on Sun 08 Sep 2019

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Hotel Description

3.5-star guestrooms with comfy beds

In shopping district

You'll find Chrysler LLC Headquarters and Oakland University within 2 miles (3 km) of this hotel. McLaren Oakland Hospital and Mclaren Oakland are also within 3 miles (5 km).

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$132* Per night/room Oct 6 - Oct 7

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Auburn Hills ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Auburn Hills

Everyone (13) Family (4)
1 out of 5

Posted by , from Macomb on Feb 26, 2022

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5 out of 5

Posted by on Feb 15, 2021

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5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by GM

Thank you for your rating. Look forward to welcoming you back the next time you are in Auburn Hills

5 out of 5
Nice and welcoming. Love the area nice and quiet but close to everything

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by GM

Thank you again for telling us about your stay, and thank you for being our guest, it was a pleasure to have you stay with us and we hope to see you again on your next trip to Auburn Hills.

2 out of 5
The hotel is under construction and the pool was closed. Was not what i expected at all.

Posted by on May 19, 2019

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Comment from Hotel Management

May 23, 2019 by Michael Falsone

We would like to apologize for your experience. We are trying really hard to complete this much needed refresh and we hope you will consider staying with us again once the work has been completed.

3 out of 5
Liked the atmosphere and Exe. Suite. But we were told we get access to the lounge and it is not open on the weekends and we ordered the room with 2 free breakfast and had to leave at 6;45 am and breakfast was not ready til 7! Booked this for the look and extras and did not get any extras! Very unhappy!

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 19, 2019 by Heather Grzyb

Thank you for your response. I do apologize the reservations team did not tell you about the lounge being closed on the weekends. At this property it is always closed. I also want to apologize about you not being able to use the breakfast due to the hours not matching up to your availability. We hope to welcome you back after our renovation Sincerely Heather Grzyb Front Office Manager

4 out of 5
Wasn’t told of pool closure do to renovations. Paid upfront for room but at check in there was an additional $25 tacked on that I wasn’t told at booking.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Mar 6, 2019 by Heather

Thank you so much for your feedback. We are so glad you enjoyed your stay. The $25 was an authorization for incidentals. It was not a charge to your card. We hope to welcome you back the next time you are in Auburn Hills, MI. Sincerely, Heather Grzyb Front Office Manager heather.grzyb@hilton.com

4 out of 5
Staff was helpful. Needed more towels and they provided.

Posted by , from auburn hills mi on May 14, 2018

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Comment from Hotel Management

May 14, 2018 by Michael Falsone AGM

Thank you for your positive feedback. We look forward to welcoming you back in the near future.

2 out of 5

In disrepair

We specifically stayed here due to the layout: pullout sofa in another room with television. When we went to dress the sofa bed, there were several holes in the mattress. We went to put sheets on we top of the mattress, and there was what looked like bodily fluids on the sheet. We were given new sheets but not an option to switch rooms, and although the staff was sympathetic upon checking out, no offer of a refund was made. I was shocked that a Hilton would be in such disrepair.

Posted by , from lake orion, mi on Feb 26, 2018

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5 out of 5

Wonderful wonderful staff! Clean rooms.

Pros: Staff
Cons: N/A
Location: lego land, mall, aqirium
We only stayed one night, but from the time we arrived until the time we left, each shift was beyond wonderful. The night manager went above his call of duty when he volunteered to go to the store for medicine for my son who had an ear ache at 3 am. He did this because he knew we did not know the area. We would for sure stay at this hotel again. Thank you!

Posted by on May 26, 2016

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About the Embassy Suites by Hilton Auburn Hills

Location 2300 Featherstone Rd, Auburn Hills, MI 48326

Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

Embassy Suites by Hilton Auburn Hills offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1728 square feet (161 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Auburn Hills. Self parking is free. A complete renovation of Embassy Suites by Hilton Auburn Hills was completed in July 2019. This 3.5-star Auburn Hills hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 5 levels
  • 1728 sq ft of conference space
  • 161 sq m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pontiac Station (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Auburn Hills offers 224 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Auburn Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Prepaid credit cards are not accepted for any bookings

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. Prepaid credit cards are not accepted for any bookings.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auburn Hills Hilton
  • Auburn Hills Hilton Suites
  • Auburn Hills Suites
  • Hilton Auburn Hills
  • Hilton Auburn Hills Suites
  • Hilton Suites Auburn Hills
  • Hilton Suites Hotel Auburn Hills
  • Hilton Motel Auburn Hills
  • Hilton Auburn Hills Suites Hotel
  • Embassy Suites by Hilton Auburn Hills Hotel
  • Embassy Suites by Hilton Auburn Hills Auburn Hills
  • Embassy Suites by Hilton Auburn Hills Hotel Auburn Hills

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.