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3.7 out of 5
Good!
See all 24 travelocity Reviews

"The staff was friendly.and helpful. I love that this was close to our Avalanche game at Ball Arena! Beds were comfortable and very nice! " More

By a verified traveler on Fri 11 Nov 2022

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Feb 1 - Feb 2

Standard King w/ Toilet & Shower Grab Bars

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Junior Suite, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King w/ Shower Grab Bars Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Junior Suite Full ADA (roll in shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Denver Downtown ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Denver Downtown

Everyone (13) Couples (3) Family (2)
2 out of 5
I had to ask 3 times to have my thermostat fixed. The "restaurant" on site is not really serving food. It's closed most of the time. The elavator button on my floor was broken - never got fixed while I was there. I asked for the cleaning of my room - never happened. There wasn't even a pen in my room, let alone other useful things.

Posted by on Nov 13, 2022

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5 out of 5
The staff was friendly.and helpful. I love that this was close to our Avalanche game at Ball Arena! Beds were comfortable and very nice!

Posted by on Nov 11, 2022

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Comment from Hotel Management

Dec 27, 2022 by Jenna, GM

Thank you for your positive review of our property and staff! We hope to see you next time you're in Denver!

5 out of 5
⭐️⭐️⭐️⭐️⭐️

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 8, 2022 by Sana

Thank you Eloy

4 out of 5
The garden Hilton needed to be renovated. The guest service personnel weren’t that friendly. The rooms are OK and we had a nice stay

Posted by on Jul 10, 2022

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4 out of 5

Posted by on Apr 22, 2022

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4 out of 5
We have not received the itemized check out information needed for a travel reimbursement for this stay.

Posted by on Apr 19, 2022

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Comment from Hotel Management

Jun 8, 2022 by Sana

please contact the hotel directly and we will be happy to send one to you

1 out of 5
Many hidden fees was charged 40$ upon arrival for parking the is listed as free parking then I received a charge for 76$ at 3 am this morning not sure what the charge is for…i booked a room with a Mountain View and was supposed to have a sleeper sofa… there was one king size bed and we had a great view of the air conditioning system thats about all… very sad experience

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 23, 2022 by Sana

I am sorry to hear that your experience here was not pleasant. If you would like to call the hotel to discuss any fees please feel free

5 out of 5
Everyone was very kind and helpful. Very clean!

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 19, 2021 by Hannah M

Thank you for your review! We look forward to having you stay with us again soon!

1 out of 5
You advertise this property as having a sunken tub in every single room and it has no sunken tubs and it was specifically why we picked this property. It wasn't their fault you just don't have it advertised correctly sucks

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 23, 2021 by Hannah M

Thank you for your review. We sincerely apologize we did not exceed your expectations with your stay. We will use your comments to improve upon our guest experience and our advertising services. We hope to see you again in the future!

5 out of 5
Everything was good

Posted by , from Littleton on Nov 7, 2021

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Comment from Hotel Management

Dec 19, 2021 by Hannah

Thank you for your review! We look forward to having you stay with us again soon!

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