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4.4 out of 5

"Great location with quick access to the downtown amenities including the 16th Street mall. Onsite covered parking also available! The staff were so ni ... " More

By a verified traveler on Sun 12 Jan 2020

Hotel Description

4-star hotel near Paramount Theater

Central Denver getaway

At this Downtown Denver hotel, you'll be within a 5-minute walk of Paramount Theater and Colorado Convention Center. Civic Center Park and Denver Art Museum are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and concierge services and free newspapers are also offered.

Free WiFi, flat-screen TVs

The 380 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Premium bedding, coffee/tea makers, and free local calls are also available.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room May 19 - May 20

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sonesta Denver Downtown ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Denver Downtown

Everyone (21) Couples (5) Family (12)
5 out of 5
Wonderful

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 4, 2021 by Elizabeth

We're so happy you had a wonderful stay with us! Thank you for rating your stay.

1 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 21, 2021 by Elizabeth

We're sorry that you didn't enjoy your stay. We hope we get another chance to impress.

4 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 8, 2021 by Elizabeth

Thank you for leaving us a good rating. We'd love to have you back for another stay to earn that 5th star!

2 out of 5
hotel is in a great location clean, convenient and quiet

Posted by , from Denver on Oct 30, 2020

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Comment from Hotel Management

Nov 2, 2020 by Laura Asaro

Hello Jamie, Thank you for taking the time to review our hotel. We are pleased you enjoyed the convenience of our amazing location. We strive to provide all of our guests with a perfect hotel stay; we are truly sorry we fell short. We do hope you will give us another opportunity to provide you with a perfect experience the next time your travels bring you to downtown Denver.

5 out of 5

Posted by on Aug 26, 2020

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Comment from Hotel Management

Aug 28, 2020 by Laura Asaro

Hello Guest, The only thing we love more than our urban retreat is sharing it with our guests. We are thrilled to have provided you with a comfortable place to stay while in Denver. We hope we get the chance to impress you once again.

5 out of 5
Great location with quick access to the downtown amenities including the 16th Street mall. Onsite covered parking also available! The staff were so nice and helpful! Great stay!

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 16, 2020 by Kathy Smith Marketing and Reservations Coordinator

Thank you for such a positive review! I'm pleased you found all of our amenities so much to your liking here at the Crowne Plaza Denver. We take great pride in every aspect of our service, facility, and location and it's always enjoyable to hear that our guests loved their stay with us. We certainly look forward to extending our hospitality again soon! Kind Regards, Kathy Smith Marketing and Reservations Coordinator

5 out of 5
Very satisfied. Although Downtown is very confusing as is any big city.

Posted by on Dec 17, 2019

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4 out of 5

Posted by on Dec 11, 2019

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5 out of 5
The employees were very nice always smiling. It’s in a great location. Walking distance of abunch of places. I will definitely come back.

Posted by on Nov 4, 2019

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2 out of 5
The location to Downtown was great right where I needed. I was not informed that because of going through Travelocity to rent the room, breakfast was not included with the room. Only one card key worked, Ice maker on my floor was out. My room was beside the elevator. The room was as small as any other motel/hotel. Other than that it was fine. I could have gone across the street for a very similar price and had a two room suite with breakfast. I will not stay at the Crown Plaza again.

Posted by on Oct 14, 2019

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About the Sonesta Denver Downtown

Location 1450 Glenarm Place, Denver, CO 80202

Property Features

Sonesta Denver Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 8179 square feet (760 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sonesta Denver Downtown. For a fee, parking is available. A complete renovation of Sonesta Denver Downtown was completed in November 2017. This 4-star Denver hotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 21 levels
  • 8179 sq ft of conference space
  • 760 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Denver International Airport (DEN) (39.5 km / 24.6 mi)
  • Train station: Denver Union Station (1.6 km / 1 mi)
  • Metro station: 16th - California Station (0.4 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sonesta Denver Downtown offers 380 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Lockwood Kitchen & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 21.00 per person (approximately)
  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Covered extended parking fee: USD 35 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Downtown Denver Hotel
  • Crowne Plaza Denver Downtown
  • Crowne Plaza Downtown Denver
  • Crowne Plaza Hotel Denver Downtown
  • Denver Downtown Crowne Plaza
  • Crowne Plaza Denver
  • Denver Crowne Plaza
  • Crowne Plaza Denver Hotel
  • Crowne Plaza Denver
  • Sonesta Denver Downtown Hotel
  • Sonesta Denver Downtown Denver
  • Sonesta Denver Downtown Hotel Denver

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.