"Although the room was sold as a 4 person room there were only two twin beds in it. Additional beds were added at extra cost making the room very cong ... " More
City center stay
With a stay at this Aerocity hotel, you'll be within half a mile (1 km) of Worldmark and 6 miles (10 km) of DLF Emporio Vasant Kunj. DLF Promenade Vasant Kunj and Ambience Mall are also within 6 miles (10 km).
Full-service spa, dining
A full-service spa, a 24-hour health club, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free valet parking. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Free Internet, satellite TV
The 400 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include satellite TV, minibars, and free newspapers.
Dec 2, 2019 by Director – Guest Experience
Dear Amir, Thank you for your review and sincere apologies if we could not meet your expectations during your recent visit to us. I have shared your feedback with the concerned department and we will ensure appropriate measures are taken to prevent such future occurrence for any of our guests. We look forward to having you back soon with our renewed services assuring you of a better experience. Sincerely, Meenakshi Director – Guest Experience
Jul 12, 2017 by meenakshi
Dear Rusty, Thank you for the great review of our hotel on this forum.It is always a pleasure to receive positive comments from our guests as we strive to maintain high standards of hospitality. I will surely share your comments with the team who will be thrilled. It was a pleasure to have you stay with us and we look forward to welcome you back soon. Sincerely, Meenakshi Guest Experience Manager
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12712 square feet (1181 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Novotel New Delhi Aerocity Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star New Delhi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Food Exchange - This buffet restaurant specializes in regional cuisine. Open 24 hours.
Quoin - Onsite wine bar. Happy hour is offered. Open 24 hours. Open daily.
Cafe Pluck - Onsite café. Open select days.
Late night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
Woo Wellness Spa & Salon has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.