4.4 out of 5

"Loved our room and the front desk was phenomenal. I will stay here again " More

By a verified traveler on Fri 24 Mar 2017

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Hotel Description

A romantic stay in the heart of Dallas awaits you at The Fairmont Dallas. Within just a 10-minute stroll, you'll find popular attractions like Dallas World Aquarium and Morton H. Meyerson Symphony Center. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

All 545 rooms feature WiFi, wired Internet, and cable TV. Minibars provide refreshments, and 24-hour room service makes dining in an option. Coffee/tea makers, video-game consoles, and safes are also available.

The fine-dining restaurant, The Pyramid Restaurant, is open for breakfast, lunch, and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. 239499 square feet (22250 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find WiFi in public areas, a seasonal outdoor swimming pool, and a coffee shop/café. There's also the convenience of valet parking.

Within a 15-minute walk of this 4-star Downtown Dallas hotel, attractions include Nasher Sculpture Center and Sixth Floor Museum.

Room, 1 King Bed, Non Smoking (Fairmont Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$180 per night

Suite, 1 King Bed, Non Smoking (Fairmont King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking, Executive Level (Fairmont Gold King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Fairmont Dallas ratings based on 68 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Loved our room and the front desk was phenomenal. I will stay here again

Posted by on Mar 24, 2017

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4 out of 5

Nice inexpsenive hotel downtown

The hotel was beautiful, albeit obviously dated. Room was nice, scarce of many decorations. Very spacious, big closet, weird bathroom. The room could've used some updating and the beds weren't super comfortable. The front desk associate who checked us in was awesome, I wish I remembered his name. In the craziness of NYE I understand it's rough but we asked the front desk for a few things and never got them so ended up leaving without.

Posted by , from Frisco, Texas on Jan 5, 2017

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Comment from Hotel Management

Feb 8, 2017 by Manager at Fairmont Dallas

Thank you so much for your review and for choosing Fairmont Dallas to celebrate NYE! Thank you for taking the time also to recognize our front desk staff as they truly pride themselves on providing great guest service! We hope that you'll stay with us again soon!

5 out of 5

First time experience

Pros: Location, amenities, great rooms, great staff
Location: Lots of gresat restaurant choices nearby
On a recent business trip to Dallas, had some last minute changes to my plans. Booked a last minute reservation at Fairmont. Great location - very convenient. All of the staff were very friendly and accommodating. Nice touch having complimentary car service available for guests

Posted by , from Boston MA on May 27, 2016

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3 out of 5

Dallas Fairmont

Rooms were outdated I expected more from a Fairmont resort Also rooms were small Would never stay there again Grossly overpriced for amenities provided

Posted by , from ny on Nov 10, 2015

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3 out of 5

Not a 5 star

For the price, I expect better Just returned from a weekend stay. Bad start: Upon arriving at 4 pm, they did not have the category room I booked. So, I spend my weekend away with my husband in two double beds instead of a king. Here's what makes me mad about this--I could book a king room on line at the time they were telling me they were sold out and even told the front desk this. Heck, I even went back down to the front again and showed them. Their response: "You are in a particular category that is full." Hugh? Their own website listed multiple categories of king rooms available (standard, deluxe, suite, etc) What a bunch of boloney! And I had even paid more than the rate listed. So, that didn't give them any points with me. Noise: I could hear every word from the hallway outside our room. The ice machine was down the hall, but it was so loud that it sounded like it was right outside. Worse, the door next to ours shook our room every time it shut....which was non-stop two nights in a row as party central room for dozens of people. My husband and I were up until 4:00am Saturday night with the door next to our room banging shut. We went into the hallway twice and asked them to keep it down. Of course, this didn't help. I finally called the front desk, but that didn't make a difference. It wasn't the noise coming from inside the room, but the constant open/slamming of the door shut. I don't know how you stop this, but some better noise control is badly needed. Quality of furnishings and bed comfort were both good. Bathroom was average size and could have definitely used some bathtub repair/maintenance. Rooms were cleaned nicely both days. Will I stay again? Probably yes--because we love their restaurant "The Pyramid" so much and think their sommelier is one of the best we've ever had the pleasure of meeting. Top quality guy who knows his wine! But, that's a whole other posting.

Posted by , from Austin, Tx on Oct 29, 2013

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5 out of 5

The Fairmont Dallas, awesome place!

The room was large, clean and very quite. The bed was very comfortable. The hotel restaurant "Pyramid Restaurant & Bar" had a regular menu but also had a three course dinner that was excellent and was worth the price. We would stay and eat here again!

Posted by , from Austin, TX on Oct 16, 2013

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4 out of 5

Nice

Thia Hotel Was VeRy NicE ANd Elegant.Staff Was Friendly, Professional, And Prompt To Catering Our Needs. My Only Problem Is We Stayed On The 22 Floor & Room Would Not Cool Off Making It Hard For Me To sleep

Posted by , from Katy, TX on Jul 18, 2013

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5 out of 5

Very classy and comfortable!

Service was excellent, room was very nice and I just liked the facility as a whole. I thought the parking was a tad overpriced but it is what it is!

Posted by , from South Carolina on Jul 2, 2013

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3 out of 5

All the staff were extremely nice, but the room was way too small and being forced to pay for valet was ridiculous!

Pros: free internet if you joined prez club, friendly staff
Cons: forced valet parking, rooms too small, smoke came thru vents
The staff was OUTSTANDING! The room was extremely too small for the price especially for a married couple trying to get away for a romantic trip. The view was beautiful, and the location was perfect for the venue that we were attending. One thing that IRKED THE HECK out of my husband and I was that we were forced to pay for Valet Parking in other words we were not allowed to park our own vehicle there for free. So every time we wanted to leave we had to wait for valet to get our car. It became incredibly inconvenient and expensive for us especially having to tip the valet each trip. This is the only reason why I wouldn't recommend this hotel.

Posted by , from OKC, OK on Apr 3, 2013

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5 out of 5

The hotel's location was easy to get around the town

Pros: Quiet
We had a comfortable stay, everyone was very courteous and helpful. There is a daily $25 valet parking fee, but the valet group was always prompt and extremely professional and timely in retrieving our car. Our room was on the 24th floor and had a great view of the Reunion Tower, which was beautiful at night. We had a great lunch in the restaurant -- delicious and well worth the price. Just had an overall great weekend.

Posted by , from Westminster, CO on Mar 30, 2013

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About the The Fairmont Dallas

Location 1717 N Akard St, Dallas, TX 75201

Property Features

The Fairmont Dallas offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 239499 square feet (22250 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Fairmont Dallas. For a fee, parking is available. This 4-star Dallas hotel is smoke free.

  • 545 guestrooms or units
  • 25 conference rooms
  • 239499 sq ft of conference space
  • 22250 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired (high-speed) Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Dallas, TX (DFW-Dallas-Fort Worth Intl.) (31.6 km / 19.6 mi)
  • Train station: Dallas Union Station (1.7 km / 1.1 mi)
  • Metro station: St Paul Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Fairmont Dallas offers 545 air-conditioned accommodations with minibars and video-game consoles. Televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Dallas hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The Pyramid Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This lobby lounge serves light fare only.

24-hour room service is available.

Nearby Activities

The Fairmont Dallas has an outdoor pool, open seasonally, plus a 24-hour fitness center.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 21 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per day
  • Refrigerator fee: USD 35 per stay
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.