2/10 Terrible
david john
Traveled with partner
Oct 11, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to be the worst experience in our travels. We arrived at 11:00am to see if we could drop our stuff off at the room and were told we could but it would cost us $30. so we left and went exploring. upon returning, we went to shower and there was no hair dryer. I went to the front desk and she's telling me there is one. So I went back to the room looked again, no dryer so off I went back to the front desk. She sort of didn't believe me but gave me one anyway. We rested by the pool for a little bit and there was a young man that came out and was walking all around the pool stating he was looking for an outlet to charge he phone. we didn't think much of it until he couldn't get back out (and into the front desk area) that he apparently was not a guest at the hotel. 2 days later we awakened by someone knocking on the window from the parking lot and then there was knocking on doors up and down the hallway. we called the front desk to complain there was a strange woman banging on all the doors looking for someone. After that I didn't want to sound like a complainer so I didn't complain about the toilet seat that needed to be tightened, kind of dangerous. We decided to wash upstairs on the 3rd floor we started the washer and then went to the front desk for $2 worth of quarters, they didn't have any quarters GREAT. Friday we spent the day in Fort Worth and decided to go back and just swim in the pool and relax. We were told the pool was closed. no explanation.
david john
Stayed 7 nights in Sep 2025
