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"Not very unique. Had a issue with the airport shuttle arriving on " More

By a verified traveler on Sat 15 Feb 2020

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Hotel Description

Enjoy the free WiFi at this Irving hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Grapevine Mills Mall and Gaylord Texan Convention Center. Irving Convention Center and Grapevine Vintage Railroad are also within 6 miles (10 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 146 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sitting areas, and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Dec 21 - Dec 22

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America Suites Dallas DFW Airport N ratings based on 12 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Dallas DFW Airport N

Everyone (9) Family (3)
1 out of 5
Room had bad odor. Tub had hair in it. No sheets, pillow, blankets for pull out bed, no dishes, coffee pot, kleenex. Bed was full size, not queen size, pillows were old and flat. Mattress was very uncomfortable.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 30, 2021 by Hotel Management

John, thank you for evaluating your stay with us. We regret our beds were not to your comfort and apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management

1 out of 5

Posted by on Apr 16, 2021

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4 out of 5
Not very unique. Had a issue with the airport shuttle arriving on

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Hotel Management

Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we are sorry for any inconvenience you had with the airport shuttle. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

3 out of 5

Posted by on Feb 12, 2020

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1 out of 5
The restroom and bath was super dirty!! Everything else was ok , but overall the restroom was very disgusting

Posted by , from Houston tx on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Hotel Management

Selina, thank you for the feedback. Please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our housekeeping associates to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future. Safe travels. Sincerely, Hotel Management

1 out of 5

Posted by on Dec 15, 2019

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4 out of 5

Posted by on Oct 29, 2019

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2 out of 5
No cups, coffee pot, nothing. You have to request everything. They made me pay a $100.00 deposit which was not mentioned by Travelocity. The check in person was not pleasant. The shower was moldy. We will not return.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by Hotel Management

Thank you for posting a review of your stay. We apologize for the service issue you encountered while you were here and the inconvenience you had due to our hotel policies. Please be assured that we have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Also, know we must have some amount on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we will take steps to communicate this more clearly in the future. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

2 out of 5
The staff were very friendly. The room was large. There was not

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by Hotel Management  

Thank you for taking the time to review your stay. We're glad to know you were pleased with the service you received from our associates and that you liked your spacious room. However, we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect visit you deserve. Sincerely, Hotel Management

3 out of 5
Chevk in was horrible. And my room did not get cleaned during my two day stay.

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 11, 2019 by Hotel Management

Khadjiah, thank you for your review. We're sorry for the inconvenience you had at the time of check-in and that you were unhappy with our housekeeping services. We have discussed your feedback with our with our front desk team to be more diligent with our efforts moving forward. Also, know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are always happy to provide fresh linens and whatever you need during your stay. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management

About the Extended Stay America Suites Dallas DFW Airport N

Location 7825 Heathrow Drive, Irving, TX 75063

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 266 square feet (25 square meters) and includes a meeting room. The business-friendly Extended Stay America Suites Dallas DFW Airport N also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free. This Irving hotel is smoke free.

  • 146 guestrooms or units
  • 3 levels
  • 266 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Dallas DFW Airport N offers 146 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Dallas DFW Airport N.
  • Extended Stay America N. Hotel Dallas Airport DFW
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  • Extended Stay America Dallas DFW Airport N. Hotel Irving
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  • Hotel Extended Stay America - Dallas - DFW Airport N. Irving
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You should know

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.