The Pearl Hội An

5.0 star property
5-star beachfront hotel near An Bang Beach

Choose dates to view prices

Photo gallery for The Pearl Hội An

Two Bedroom Executive | View from room
Yoga
Outdoor pool, pool umbrellas, sun loungers
40-inch TV with digital channels
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
An Bang Beach, Cam An Ward, Hoi An, Quang Nam, 564310
  • Ha My Beach
    ‪17 min walk‬
  • An Bang Beach
    ‪20 min walk‬
  • Hoi An Night Market
    ‪9 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪26 min drive‬

Room options

One Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

  • 807 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Deluxe King Garden View includes unlimited Jjim Jil Bang Spa

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Deluxe includes unlimited Jjim Jil Bang Spa

  • 538 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe King Ocean View includes unlimited Jjim Jil Bang Spa

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Garden View includes unlimited Jjim Jil Bang Spa

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Ocean View includes unlimited Jjim Jil Bang Spa

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Premier Ocean View includes unlimited Jjim Jil Bang Spa

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior King Ocean View includes unlimited Jjim Jil Bang Spa

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior Twin Ocean View includes unlimited Jjim Jil Bang Spa

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Garden View includes unlimited Jjim Jil Bang Spa

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior King Garden View includes unlimited Jjim Jil Bang Spa

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Three Bedroom Deluxe Suite includes unlimited Jjim Jil Bang Spa

  • 1453 sq ft
  • Resort view
  • Sleeps 12
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Villa includes unlimited Jjim Jil Bang Spa

  • 3229 sq ft
  • Ocean view
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

Three Bedroom Executive Suite includes unlimited Jjim Jil Bang Spa

  • Sleeps 12
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

Two Bedroom Premier Suite Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Two Bedroom Executive includes unlimited Jjim Jil Bang Spa

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Two Bedroom Executive Suite Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Deluxe Twin Garden View

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

Two Bedroom Premier Suite Ocean View

  • 2045 sq ft
  • Sea view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Three Bedroom Deluxe Suite

  • 1432 sq ft
  • Resort view
  • Sleeps 12
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Three Bedroom Executive Suite

  • 1938 sq ft
  • Resort view
  • Sleeps 12
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Three Bedroom Premier Suite

  • 2099 sq ft
  • Resort view
  • Sleeps 12
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Five Bedroom Premier Villa

  • 3229 sq ft
  • Ocean view
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

Deluxe Twin Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Premier Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Studio

  • 538 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Deluxe

  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe

  • 786 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Three Bedroom Premier Suite includes unlimited Jjim Jil Bang Spa

  • Sleeps 12
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

Two Bedroom Executive

  • 1668 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Two Bedroom Executive Suite

  • 1270 sq ft
  • Resort view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Superior King Garden View

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Twin Garden View

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior King Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Twin Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Deluxe King Garden View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe King Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Garden View

  • Sleeps 2
  • 2 Twin Beds

3-Bedroom Premier Suite

  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 King Bed

3-Bedroom Deluxe Suite

  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

2-Bedroom Premier Suite Ocean View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Five Bedroom Beach Front Pool Villa

  • Sleeps 10
  • 2 Twin Beds, 3 Queen Beds and 1 King Bed

2-Bedroom Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Superior Ocean View Twin

  • Sleeps 2
  • 2 Twin Beds

Studio Deluxe

  • Sleeps 2
  • 1 King Bed

Superior King Garden View

  • Sleeps 2
  • 1 King Bed

Deluxe King Garden View

  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Room

  • Sleeps 2
  • 1 King Bed

2-Bedroom Executive

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe Ocean View Twin

  • Sleeps 2
  • 2 Twin Beds

1-Bedroom Deluxe

  • Sleeps 2
  • 1 King Bed

Premier Room with Ocean View

  • Sleeps 2
  • 1 King Bed

Superior Twin Garden View

  • Sleeps 2
  • 2 Twin Beds

3-Bedroom Executive Suite

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

2-Bedroom Executive Suite Ocean View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Superior Ocean View

  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Family

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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About the neighborhood

Hoi An

Beachside getaway.You'll find Ha My Beach and An Bang Beach within 2 miles (3 km) of this hotel. Chuc Thanh Pagoda and Cua Dai Beach are also within 3 miles (5 km).

What's nearby

  • Ha My Beach - 17 min walk - 0.9 miles
  • An Bang Beach - 20 min walk - 1.1 miles
  • Cua Dai Beach - 7 min drive - 3.7 miles
  • Hoi An Market - 9 min drive - 4.2 miles
  • Hoi An Night Market - 9 min drive - 4.4 miles

Getting around

  • Da Nang Station - 22 min drive
  • Da Nang Intl. Airport (DAD) - 36 min drive

Restaurants

  • ‪Bikini Bottom Express Hoi An - ‬16 min walk
  • ‪The DeckHouse - ‬16 min walk
  • ‪Soul Kitchen - ‬16 min walk
  • ‪The Shore Club - ‬16 min walk
  • ‪The Fisherman - ‬18 min walk

About this property

The Pearl Hội An

5-star beachfront hotel near An Bang Beach
The Pearl Hội An offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a fitness center, and a sauna are also featured at the luxury The Pearl Hội An. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hoi An hotel.

  • 582 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
The Pearl Hội An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Vietnamese

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • Grocery/convenience store
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Pearl Hội An

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hội An Hotel
Citadines Pearl Hoi An
The Pearl Hội An Hoi An
The Pearl Hoi An Apartments
The Pearl Hội An Hotel Hoi An

Frequently asked questions

How close is The Pearl Hội An to the airport?

The Pearl Hội An is 14.6 mi (36-min drive) away from the Da Nang Intl. Airport (DAD) airport, the closest popular airport to the property.

How much does it cost to stay at The Pearl Hội An?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Pearl Hội An on Jul 14, 2025 start from $59.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pearl Hội An have an airport shuttle?

Airport shuttle services are not available at The Pearl Hội An.

How close is The Pearl Hội An to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Pearl Hội An offer free breakfast?

The Pearl Hội An offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at The Pearl Hội An?

No, there is no casino at this hotel, but Crown Games Club (16-min drive) is nearby.

What time is check-in at The Pearl Hội An?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Pearl Hội An?

This hotel offers free self parking.

Does The Pearl Hội An have a pool?

The Pearl Hội An features an outdoor pool and a children's pool.

Does The Pearl Hội An have a restaurant?

Yes, there is a restaurant on site.

Does The Pearl Hội An have a spa?

This hotel has a spa, which features body treatments, facials, and massages.

How close is The Pearl Hội An to downtown Hoi An?

The Pearl Hội An is 1.8 mi away from Dien Duong.

The Pearl Hội An Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 246 reviews
Rating 8 - Good. 70 out of 246 reviews
Rating 6 - Okay. 36 out of 246 reviews
Rating 4 - Poor. 6 out of 246 reviews
Rating 2 - Terrible. 10 out of 246 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Not long after arrival, I walked around the complex and couldn’t figure out what was going on here. The lobby is beautiful, the restaurant and food are really good, the rooms are clean, modern and spacious. Yet, there’s abandoned shops, all through the complex. It turns out that covid decimated that side of it. It’s a really cool place. My kids and I had a great stay. Throw a few dollars into a coffee or two in the shops that are open and encourage it to grow.
Stayed 7 nights in Mar 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutley fantastic stay for 21 nights 4 of us. We had a warm greeting on arrival and we were informed we had been upgraded to fabulous rooms. Staff were all fantastic and we felt so well looked after throughout our stay. We were given numerous complimentary items durig our stay. I must give a special thankyou to Mr Dung whom we felt made sure wehad a great stsy along with all the staff. We were also spoken to by James asking about our stay and gave us a farewell gift!! The hotel and staff amazing , tha kyou everyone. We are aiig to be ba k theresoon
Stayed 21 nights in Feb 2025

6/10 Okay

Tin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is old. Beach area is dirty. We could have stay at other areas.
Stayed 2 nights in Mar 2025

10/10 Excellent

neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel needs a bit of work.the.climate plays havoc on the exterior but the staff work hard to keep it clean and tidy great services loved the movie theatre and the staff were beautiful spoke great english much better than my vietnamese so friendly and really enjoyed the conversations especially with ivy on reception viet in the dining room and the.other lasy supervisor.in the dining room her name escapes.me now. Thankyou so much for a wonderful stay
Stayed 11 nights in Feb 2025

8/10 Good

Thanh

Stayed 1 night in Mar 2025

10/10 Excellent

An

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. They also keep their part of the private beach very clean. Staff is helpful and friendly. Will definitely stay here again

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were treated like family

We have just had the most beautiful holiday in Vietnam with my mother and our two young boys. It saddens me to read any bad reviews on the Citadines because they treated us like we were their family. Ok so first thing out the way- yes the place is very quiet, not much going on and lots of empty shop units. It’s facing an abandoned hotel project and I guess it can seem a bit bleak. But I can’t focus on that when the hospitality at this hotel was so superb. James the manager came down to meet us on check in because we were staying for an unusually long time, and he upgraded us from the 3 bedroom apartment we booked to a 5 bedroom 4 bathroom villa with a private pool. As part of the free upgrade he also gave us free spa vouchers to use every single day for the duration of our stay and we also had free laundry every single day- washed dried and pressed bought to our door. All for free. We used the pools (including the big main one) every single day and walked regularly along the huge expanse of beach to eat at local restaurants which had vegan places too. I think most people only stay in Hoi An a few days. What a shame to do that! There is so much to do around the area you should stay for at least a week to enjoy everything there is to see and do. If you’re a family and don’t want to stay in the busy centre of Hoi An which gets a bit much then this has to be worth a try for you- we felt so welcomed and James we can’t thank you enough for everything you did for us xx
Stayed 14 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff, especially the general manager, went above and beyond every step of the way. Thank you so much for a great great stay my husband and I really enjoyed everything there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Beautiful grounds. Staff were exceptional. Rooms very cjean
Stayed 6 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Micayla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful experience staying here. Thank you for the excellent customer service and making my husbands birthday memorable. We travelled with our two young children and they catered well to the whole family
Stayed 2 nights in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely resort

We very much enjoyed our stay no complaints
Stayed 4 nights in Feb 2025

10/10 Excellent

Collin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was great. All the staff are super friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in Feb 2025

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort experience we have had. Amazing customer service, super clean, close proximity to Hoi An old town 15mins in taxi. Great food at the restaurant. We stayed in a 3 bedroom apartment with our families 6 and we all loved it. Resort pool was amazing and sensational views. External building Paint work is getting dated but otherwise an amazing stay. We will be back!!
Stayed 5 nights in Jan 2025

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and comfortable with a good bathroom and shower. The wifi worked well. The problem with this place is that it is enormous in size and the place is like a ghost town. The shops are all empty and there are areas completely deserted. It is not near any town or shops or alternative dining places within walking distance. As you walk around it is a bit creepy and weird. We shortened our intended stay here as it didn't suit us.
Stayed 5 nights in Jan 2025

8/10 Good

Emilia

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here as our first time was fantastic. Everything was a good as the previous time and the location is fantastic.
Stayed 10 nights in Oct 2024

2/10 Terrible

Lachlan

Disliked: Property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay amazing service
Stayed 4 nights in Dec 2024

2/10 Terrible

Manula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is not well maintained and overall all the facilities dated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Stayed 7 nights in Nov 2024

8/10 Good

Thuy-An

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel however not much happening in and around the vicinity at lotte. Many shops abandoned and closed. Staff were friendly
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The resort has the potential to be great, but it is huge and has hardly any guests in it - and the vast majority of the retail spaces are empty. This means it really lacks atmosphere. The staff are lovely and accommodation is clean and neat. The spa is great and provides great valu for money.
Stayed 7 nights in Dec 2024

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024