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Hotel Serenna

3.0 star property
Enjoy free breakfast at this 3-star Cuatro Ciénegas hotel

Choose dates to view prices

Photo gallery for Hotel Serenna

Exterior
Snack bar
Lobby sitting area
Outdoor pool
Suite | Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, Ferriño Wineries
    ‪2 min drive‬
  • Place, Cuatro Cienegas de González Viewpoint
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Cuatro Ciénegas

In Cuatro Ciénegas .Your stay at this Cuatro Ciénegas hotel places you within a 10-minute walk of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. San José Church and Genesis Museum are also within half a mile (1 km).

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.4 miles
  • Venustiano Carranza Museum - 7 min walk - 0.4 miles
  • Ferriño Wineries - 2 min drive - 0.5 miles
  • Cuatro Cienegas de González Viewpoint - 3 min drive - 1.5 miles
  • Poza Azul Lake - 14 min drive - 8.3 miles

Getting around

  • Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive

Restaurants

  • ‪Restaurante La Casona - ‬9 min walk
  • ‪Cantina El 40 - ‬6 min walk
  • ‪Restaurant El Doc - ‬8 min walk
  • ‪La Juarez Cantina Artesanal - ‬4 min walk
  • ‪La Principal - ‬8 min walk

About this property

Hotel Serenna

Enjoy free breakfast at this 3-star Cuatro Ciénegas hotel
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Hotel Serenna also features an outdoor pool and room service (during limited hours). Self parking is free.

This 3-star Cuatro Ciénegas hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue
Hotel Serenna offers 16 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Serenna

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Frequently asked questions

How close is Hotel Serenna to the airport?

Hotel Serenna is 44.9 mi (62-min drive) away from the Monclova, Coahuila (LOV-Venustiano Carranza Intl.) airport, the closest popular airport to the property.

Does Hotel Serenna have an airport shuttle?

Airport shuttle services are not available at Hotel Serenna.

Does Hotel Serenna offer free breakfast?

Hotel Serenna offers free buffet breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Serenna?

No, there is no casino at this hotel.

What time is check-in at Hotel Serenna?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Serenna?

This hotel offers free self parking.

Does Hotel Serenna have a pool?

Hotel Serenna features an outdoor pool.

Does Hotel Serenna have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Serenna have a spa?

There are no spa services available at this hotel.

How close is Hotel Serenna to downtown Cuatro Ciénegas?

Hotel Serenna is 0.2 mi away from Cuatro Ciénegas.

Hotel Serenna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 60 reviews
Rating 8 - Good. 19 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

CARLOS CESAR

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

VLADIMIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small Rooms good service

The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Very nice and friendly service. Really close to attractions!
Stayed 1 night in Oct 2020

8/10 Good

Maria Teresa

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a location close to downtown. The place is very clean. I think breakfast service should be available earlier in the morning. They open the restaurant at 8 am. Bar is nice and so is the pool.
Stayed 1 night in Oct 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Comfy

The views of the mountains were beautiful and the bartender was the best!
Stayed 1 night in Jul 2019

10/10 Excellent

osmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Victor

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La limpieza deja mucho que desear, entrando a la habitación aparentemente todo muy limpio, pero las dos camas tenían las sábanas sucias, ni siquiera habían sacudido las camas, estaban llenas de brillitos, piedritas de colores y cabellos. Un asco de sábanas! El personal del hotel muy amable.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable y bonito, tranquilo su personal muy eficaz. Solo faltó agua caliente en la regadera pues aunque es caluroso es necesaria por la mañana.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
No vi que sanitizaran las áreas
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelentes!!! Relación calidad precio perfecta, el trato del personal como en casa, la verdad me hospedé en 3 hoteles diferentes y este me dejó impresionado, sin duda volvería
Stayed 1 night in Apr 2021

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable hotel, cuidado y acogedor, aunque un poco pequeña la habitación
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de muy buen gusto FELICIDADES y como debe de ser el agua bien caliente
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me parecio excelente sus instalaciones todo aparentemente nuevo o de poco tiempo buena alberca,buen bar y servicio de restaurant. unico detalle en mi estancia el baño expedia fuerte olor a drenaje todo el dia y lo que es dotacion de shampoo mini porcion para 4 personas. volveria a hospedarme
Stayed 1 night in Jan 2021

8/10 Good

RosaMartha, Nava , coahuila

Traveled with family
Liked: Cleanliness, staff & service
Hotel muy pequeño, pero da buena impresión, el bañó es pequeño, el estacionamiento fuera del hotel.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Las atenciones de priscila la recepcionista muy amable, pésima comida, cierran la recepcion teniamos que salir a las 5 am y nadie abria la puerta, el estacionamiento es enfrente en un terreno atras de una casa, se escucha todo en las habitaciones
Stayed 1 night in Dec 2020