4/10 Malo
Scott
25 mar. 2025
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Do not stay here unless you like a poorly maintained property and misleading pictures on the website.
When I arrived, the lights were not working in the entry way and the bathroom. The curtains did not close properly. The two sliding closet doors were off the guides and would not open or close. The safe did not close and lock. The pictures on the website clearly showed water bottles, a coffee maker and coffee making supplies.
Now there is only a coffee maker. No coffee. No creamer. No sugar. And NO bottled water. They do not supply those items any longer. Well, then, take the darn pictures off the website!
After I called and complained, they fixed the closet doors. They "fixed" the curtains so they would stay closed, but I could not get them back open. They replaced one light in the entry but one was still not working. And they could not fix the lights in the bathroom. It was going to take an electrician and that would be over a week away. And they could not fix the safe so that it would close and lock.
The location of the room within the resort is really bad. The room has no view. It looks over the trash dumpster, the loading dock and a parking lot. Delivery vehicles and personnel traffic were very loud and annoying and occurred at all hours.
For the premium price I paid at this "premium" resort, it was a very bad experience.
DO NOT STAY HERE