Crowne Plaza London- Gatwick Airport by IHG

4.0 star property
4-star hotel perfect for exploring Crawley

Choose dates to view prices

Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Exterior
Premium Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes
Property amenity
Daily English breakfast (GBP 19.95 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Langley Drive, Crawley, England, RH11 7SX
  • Manor Royal Business Park
    ‪1 min walk‬
  • Hawth Theatre
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪4 min drive‬
  • London (LGW-Gatwick)
    ‪5 min drive‬

Room options

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 189 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Crawley

Central Crawley getaway .Within a 15-minute walk of the hotel, you'll find Manor Royal Business Park and Cineworld Crawley. Crawley Town Hall and St. John the Baptist Church are also within 2 miles (3 km).

What's nearby

  • Manor Royal Business Park - 1 min walk - 0.0 miles
  • County Mall Shopping Centre - 17 min walk - 0.9 miles
  • Hawth Theatre - 3 min drive - 2.3 miles
  • K2 Crawley Leisure Center - 4 min drive - 2.3 miles
  • Tilgate Park - 5 min drive - 2.7 miles

Getting around

  • Ifield Station - 4 min drive
  • Gatwick Airport (LGW) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪West Green Fish Bar - ‬17 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Toby Carvery - ‬5 min walk
  • ‪Nando's - ‬9 min walk

About this property

Crowne Plaza London- Gatwick Airport by IHG

4-star hotel perfect for exploring Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

  • 1 building
  • 294 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Bulgarian, Dutch, English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Frequently asked questions

How close is Crowne Plaza London- Gatwick Airport by IHG to the airport?

Crowne Plaza London- Gatwick Airport by IHG is 4.8 mi (10-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza London- Gatwick Airport by IHG?

As of Aug 27, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London- Gatwick Airport by IHG on Sep 5, 2025 start from $108.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza London- Gatwick Airport by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza London- Gatwick Airport by IHG.

Does Crowne Plaza London- Gatwick Airport by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza London- Gatwick Airport by IHG, but English breakfast is offered for a fee of GBP 19.95 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Crowne Plaza London- Gatwick Airport by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza London- Gatwick Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza London- Gatwick Airport by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 12 per day. Extended parking is available for GBP 12 per day.

Does Crowne Plaza London- Gatwick Airport by IHG have a pool?

Crowne Plaza London- Gatwick Airport by IHG does not have a pool.

Does Crowne Plaza London- Gatwick Airport by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza London- Gatwick Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza London- Gatwick Airport by IHG to downtown Crawley?

Crowne Plaza London- Gatwick Airport by IHG is 0.7 mi away from Crawley.

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adedapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

krystha

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are good
Stayed 1 night in Apr 2025

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and convenient for the airport. The only reason I have for marking it down a star is that the air conditioning just didn’t work throughout the hotel. We asked for a fan in the room as it was so hot which was provided quickly. When I mentioned it again at check out I was advised they have to set the temperature throughout the entire hotel. Apparently the week before when it was cooler people were too cold so they turned the temperature setting up. Surely each room should be able to individually control the temperature? This is the UK and temperatures fluctuate. There’s a control panel on the wall yet it does nothing. Please sort it out, people don’t pay £150-£200 for a room to not be able to sleep.
Stayed 1 night in Apr 2025

8/10 Good

Marvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Stayed 1 night in Apr 2025

10/10 Excellent

DJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with family

Fantastic

Great hotel, the restaurant good and staff were fantastic, can't fault our stay here
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

christopher, Kidlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here since the Arora has closed to the Normal traveller, handy for Gatwick
Stayed 1 night in Mar 2025

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel very clean and safe area. Staff very informative and offered information on things to do around. Walkable distance to restaurant and downstairs restaurant was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, i was pleasantly greeted on arrival and my room was upgraded to a suite for free! The room was lovely, very comfy and a nice large bed. Food and room service were excellent and all of the staff were very polite and helpful. Will definitely book there again when in next staying in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family

Excellent family room

Really happy. Booked almost a year in advance and got a great price. Friendly staff - even offered my kids a much appreciated chocolate bar on arrival. . Quick check in, taken to the room as it was hard to find, and it was excellent. Booked a family room and it had a double bed (might have been king sized, not sure) a double pull out sofa and a separate camp bed, for 4 of us. Clean comfortable and had everything we needed. Really appreciated the little bottles of water in the room. I’ve stayed in loads of different chains with work and for pleasure and Crowne plaza is a cut above.
Stayed 1 night in Feb 2025

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Heather, SANDOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by Anna on Reception who noticed I had parked using my disabled badge and was trying to pay for car parking in reception (as the signage outside said I must do)/ She told me to stop downloading the app and paying online as the price of parking was included with my overnight stay. She helped me with my luggage and stored it for me. The hotel had upgraded me to a room but it was furhter away from the lift and she could see that I would be checking out at 3:30am and needed to walk as little as possible. She changed the room booking for one closer to the lift, provided me with a complimentary voucher for a drink and gave me a kit kat whilst I waited for the room to be made up. She stored my luggage and came to find me when the room was ready having put my luggage in it for me. As I had been travelling since 5:30am, this was very welcome.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No proper management In issuing of bill. Making mistakes and duplicates invoice charge. This is inconvenient to do back and forth and cost time consuming.
Stayed 2 nights in Jan 2025

2/10 Terrible

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was so cold, the air con was flashing with ‘filter needs cleaning’ on screen, could not sleep because of the cold- even got up and had a bath to try and warm up but just couldn’t get warm. Reception said they would speak to manager but we have heard nothing
Stayed 1 night in Jan 2025

10/10 Excellent

Ayana

Stayed 2 nights in Dec 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service.

Lovely stay here and so reasonable. We were in a very large room, nearly too big. It was in an unusual part of the hotel, but we didn't mind. Would absolutely recommend this hotel. The only drawback is the choice on draft in the bar, they just weren't to our taste
Stayed 2 nights in Nov 2024