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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Hotel near Tamarack Centre, connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

A spacious indoor dining area with multiple tables and chairs, a large artificial tree, and several potted plants.
A hotel room with two beds, a desk, a TV, and a window with curtains.
An indoor swimming pool with wooden walls, benches, and safety signs.
A gym with exercise equipment, a treadmill, and exercise balls.
A hotel lobby with a reception desk, seating area, and a large plant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Place, Tamarack Centre
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪2 min drive‬
  • Place, Cranbrook Golf and Country Club
    ‪2 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a TV.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Bedroom

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Cranbrook

Close to airport.Stay at this Cranbrook hotel and you'll be within half a mile (1 km) of Tamarack Centre and 2 miles (3 km) of Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 miles (5 km).

What's nearby

  • Tamarack Centre - 10 min walk - 0.6 miles
  • Cranbrook Mall - 10 min walk - 0.6 miles
  • Balment Park - 12 min walk - 0.7 miles
  • Cranbrook History Centre - 2 min drive - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.1 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪Fenwick & Baker - ‬12 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre, connected to the convention center in Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Days Inn & Conference Centre by Wyndham Cranbrook
Cranbrook
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,609 reviews
$123 nightly
The price is $143
Jul 30 - Jul 31
Total with taxes and fees
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 3 to August 3:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

How close is Heritage Inn Hotel & Convention Centre Cranbrook to the airport?

Heritage Inn Hotel & Convention Centre Cranbrook is 8.5 mi (18-min drive) away from the Cranbrook, BC (YXC-Canadian Rockies Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on Aug 4, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Inn Hotel & Convention Centre Cranbrook have an airport shuttle?

Airport shuttle services are not available at Heritage Inn Hotel & Convention Centre Cranbrook.

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free breakfast?

Free breakfast isn’t offered at Heritage Inn Hotel & Convention Centre Cranbrook, but buffet breakfast is offered for a fee of between CAD 10 and 25 for adults, CAD 10 and 10 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Heritage Inn Hotel & Convention Centre Cranbrook?

No, there is no casino at this hotel, but Casino of the Rockies (10-min drive) is nearby.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Heritage Inn Hotel & Convention Centre Cranbrook?

This hotel offers free self parking.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Heritage Inn Hotel & Convention Centre Cranbrook features an indoor pool. Guests can enjoy pool access from 7 AM to 10 PM.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a restaurant?

Yes, there is a restaurant on site.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a spa?

There are no spa services available at this hotel.

How close is Heritage Inn Hotel & Convention Centre Cranbrook to downtown Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook is 0.6 mi away from Cranbrook.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1010 reviews
Rating 8 - Good. 351 out of 1010 reviews
Rating 6 - Okay. 199 out of 1010 reviews
Rating 4 - Poor. 77 out of 1010 reviews
Rating 2 - Terrible. 54 out of 1010 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Waldon

Liked: Cleanliness, staff & service
Room was clean, breakfast was great and staff were excellent thks
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was brief but good.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Limited but ok breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Helai

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very good.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic the room was clean but older
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good, room clean, great value for money, off the menu breakfast coupons included with stay, excellent breakfast. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Mar 2026
Verified

8/10 Good

Janis

Liked: Cleanliness, staff & service
Breakfast was great. Beds were very confortable. Rooms clean but tired. Overall a great stay we would book again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Amands

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable bed. The staff were friendly and courteous. Breakfast diner included several dietary options.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Pool and hot tub clean but cool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the heating/cooling quite right but this place is more than comfortable for a quick overnight stay. Breakfast arrangement with coupon for $16 provided much better options than usual continental breakfast. I’ll stay there again- no problem!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ken

Liked: Staff & service, amenities
Great location great breakfast
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean and breakfast was good. Hot tub was cold lounge was not open for food or drinks .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Suzy

Liked: Cleanliness, staff & service
The breakfast was nice. We received a coupon for each morning to get a complimentary breakfast off one section of the menu. The bacon and eggs were delicious, so were the potatoes that came with them. I really enjoyed the yogurt bowl with fruits, nuts and granola as well. One of the better breakfasts I've had from overnight stays.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Free menu order breakfast up to $16. per person. Was delicious
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities
We just stayed for one night, property is older and showing age, could use updating rooms and furniture. Bed was comfortable and the breakfast was a welcome surorise
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LAURENTIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; great breakfast; very nice pool!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms was great
Stayed 1 night in Jan 2026
Verified

6/10 Okay

JANICE

Disliked: Amenities, property conditions & facilities
Nice enough place but the hottub was luke warm and when you used the bathroom it was loud and the toilet was ready to fall off the wall!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
great service all round .wonderful breakfast and lounge meals,cant say much more just super.
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Jordan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Top three worst hotel stays of my entire life. Extremely filthy hotel, there’s so much mould in the rooms that the air was thick. Front desk staff was really nice, but the hotel is an absolute dump. You couldn’t pay me to stay here again.
Stayed 1 night in Apr 2026

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