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Comfort Suites Columbus West - Hilliard

2.5 star property
Columbus guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

Lobby
Exterior
Free daily on-the-go breakfast
Lobby
Premium bedding, down comforters, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪4 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Lower.com Field
    ‪8 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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  • Free airport shuttle
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3.9 out of 5, Good, 1,014 reviews
$95 nightly
The price is $112
Jun 21 - Jun 22
Total with taxes and fees
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About the neighborhood

Columbus

In shopping district.Within 6 miles (10 km) of this hotel, you'll find Heritage Golf Club and Roger A. Reynolds Municipal Park. Hollywood Casino and Westgate Park are also within 6 miles (10 km).

What's nearby

  • Anthony Thomas Chocolates - 4 min drive - 3.5 miles
  • Hollywood Casino - 5 min drive - 5.4 miles
  • Spindler Dog Park - 6 min drive - 2.2 miles
  • North Bank Park - 8 min drive - 8.8 miles
  • Lower.com Field - 8 min drive - 9.0 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Comfort Suites Columbus West - Hilliard

Columbus guestrooms with free WiFi
Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Best Western Hilliard Inn & Suites
Hilliard
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,018 reviews
$102 nightly
The price is $120
Jun 21 - Jun 22
Total with taxes and fees
Best Western Hilliard Inn & Suites

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

How close is Comfort Suites Columbus West - Hilliard to the airport?

Comfort Suites Columbus West - Hilliard is 16.4 mi (19-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Jun 21, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Columbus West - Hilliard have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Columbus West - Hilliard.

Does Comfort Suites Columbus West - Hilliard offer free breakfast?

Comfort Suites Columbus West - Hilliard offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites Columbus West - Hilliard?

No, there is no casino at this hotel, but Hollywood Casino (7-min drive) is nearby.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Suites Columbus West - Hilliard?

This hotel offers free self parking.

Does Comfort Suites Columbus West - Hilliard have a pool?

Comfort Suites Columbus West - Hilliard features an indoor pool.

Does Comfort Suites Columbus West - Hilliard have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Columbus West - Hilliard to downtown Columbus?

Comfort Suites Columbus West - Hilliard is 8.3 mi away from Columbus.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1010 reviews
Rating 8 - Good. 326 out of 1010 reviews
Rating 6 - Okay. 131 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Melony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel would have no complaints at a different price point.. Like maybe $89 to $99; but at $187 you expect updated faucets, showers heads, tub drain, doors, heating/cooling units, beds, sheets, etc.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Good breakfast Great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, nice free breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities
The hotel offer to allow me to cancel because the pool was out of service.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

It was OK. The receptionist was welcoming and helfpful.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Garrett

Pool was not in service and my friends room smelled like smoke.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was ok and appropriate for our stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ernest

Liked: Cleanliness, staff & service
Disliked: Amenities
Gym - NA Swimming Pool out of service while I was there.was told they would be starting to replace pool heater this weekend. Major job. They were working on rennovations on 3rd floor.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
staff was very on top of keeping the common area clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy of staff, clean and quiet room with comfortable bed. Free breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

randy

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Paige

Liked: Cleanliness, staff & service
Staff was nice. Building needs updated. Most outlets didn’t work but we made do. Pool was closed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness
Great stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff was helpful and friendly. The pool was cold and needs to be heated up.
Stayed 1 night in Nov 2025