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Comfort Suites Columbus West - Hilliard

2.5 star property
Columbus guestrooms with free WiFi

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Photo gallery for Comfort Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Reception
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Ohio Stadium
    ‪13 min drive‬
  • Place, Ohio State University
    ‪14 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Columbus

In shopping district.Within 6 miles (10 km) of this hotel, you'll find Heritage Golf Club and Roger A. Reynolds Municipal Park. Ohio State University and Greater Columbus Convention Center are within 9 miles (15 km).

What's nearby

  • Hollywood Casino - 5 min drive - 4.8 miles
  • Nationwide Arena - 10 min drive - 9.4 miles
  • Greater Columbus Convention Center - 10 min drive - 9.7 miles
  • Ohio Stadium - 13 min drive - 11.3 miles
  • Ohio State University - 14 min drive - 8.3 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bojangles - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Columbus guestrooms with free WiFi
Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby

Country Inn & Suites by Radisson, Columbus West, OH

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,001 reviews
$85 nightly
The price is $100
Nov 2 - Nov 3
Total with taxes and fees
Country Inn & Suites by Radisson, Columbus West, OH

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

How close is Comfort Suites Columbus West - Hilliard to the airport?

Comfort Suites Columbus West - Hilliard is 16.4 mi (19-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Oct 16, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Columbus West - Hilliard have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Columbus West - Hilliard.

Does Comfort Suites Columbus West - Hilliard offer free breakfast?

Comfort Suites Columbus West - Hilliard offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites Columbus West - Hilliard?

No, there is no casino at this hotel, but Hollywood Casino (7-min drive) is nearby.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Suites Columbus West - Hilliard?

This hotel offers free self parking.

Does Comfort Suites Columbus West - Hilliard have a pool?

Comfort Suites Columbus West - Hilliard features an indoor pool.

Does Comfort Suites Columbus West - Hilliard have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Columbus West - Hilliard to downtown Columbus?

Comfort Suites Columbus West - Hilliard is 8.3 mi away from Columbus.

Reviews

Comfort Suites Columbus West - Hilliard Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 985 reviews
Rating 8 - Good. 329 out of 985 reviews
Rating 6 - Okay. 129 out of 985 reviews
Rating 4 - Poor. 40 out of 985 reviews
Rating 2 - Terrible. 34 out of 985 reviews

Reviews

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was generally clean except the carpet, a black spot and a sticky area that clearly was not new, I’m sure they have a steam cleaner. But it was nice and quiet that evening and the bed was comfortable, breakfast was very good.
Stayed 1 night in Sep 2025

8/10 Good

Lois

Liked: Staff & service, property conditions & facilities
Pool was not clean; chemicals were out of balance and the water was cloudy.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Traveled with family
Liked: Amenities
Close to thruway and food options
Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok. I asked for non-smoking and room had smoky smell. I said something to the front desk so I didn’t get blamed. No options offered and was just told they would let management know. Staff was friendly though. It was ok but would I stay again, probably not.
Stayed 1 night in Jun 2025

8/10 Good

Kelley

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was cold and the pool deck was dirty
Stayed 2 nights in Jun 2025

8/10 Good

Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience except for the Wi-Fi. It wasn't that it didn't work. It was that it kept going in and out so my device would connect and then disconnect and then connect again.
Stayed 1 night in Jun 2025

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jay, Ocala

Traveled with partner
Liked: Staff & service, amenities
Toilet seat, broken found ants in the bed and around the sink area. One of the entrance doors was not working. Had to go around to the main entrance to get in. Lights are out in the breakfast area.
Stayed 2 nights in Jun 2025

6/10 Okay

Jay, Ocala

Traveled with partner
Liked: Staff & service
A lot of stores around the property the property was clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, but prefer refrigerator with freezer so I can refreeze my ice packs. Only 1 ice machine worked. Breakfast was o.k., nothing special. Woman working the breakfast room was very busy. She did a good job 👍. Front desk people friendly
Stayed 1 night in Jun 2025

8/10 Good

Bradley

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a quick late night check in. Clean and quiet rest with a good hot shower in the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and my room was clean. Breakfast had a good variety, something for everyone.
Stayed 2 nights in May 2025

10/10 Excellent

Bobby

Stayed 1 night in May 2025

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Room clean, people very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Clean and comfy! Perfect for our family overnight!
Stayed 1 night in May 2025

8/10 Good

Traci

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet. Reasonable price
Stayed 1 night in May 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michelle

Traveled with family and small children, Business traveler
Disliked: Amenities
Our room has Pop corn on the floor. One roll of toilet paper emptied. Two towels in bathroom with 5 guests 2 adults and three children. How is anyone supposed to shower. Then I asked staff if they had towels. None were available due to being booked. None in the pool area. Two tissues left in tissue box. 😩 Then I was double charged for my stay? I have never been double charged for a one night stay. Staff was extremely rude when I brought it up. Next thing I knew she was gone for the day. No one knows anything. I suggest paying more at a 5 star rather than poor service.
Stayed 1 night in May 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room 206 needs small repairs like new lamp
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easily accessible.
Stayed 1 night in May 2025

4/10 Poor

Cynthia L

W
Stayed 1 night in May 2025