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"Grace was wonderful and helpful! " More

By a verified traveler on Wed 29 Jun 2022

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Hotel Description

3-star hotel near University of South Carolina

Downtown Columbia stay

At this Downtown Columbia hotel, you'll be within a 5-minute walk of Columbia Regional Visitors Center and Columbia Metropolitan Convention Center. University of South Carolina and North Carolina Mutual Building are also within half a mile (1 km).

Free shuttle, breakfast

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free buffet breakfast and a free area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$135* Per night/room Sep 4 - Sep 5

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Columbia/Downtown/The Vista ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Columbia/Downtown/The Vista

Everyone (8) Couples (2) Family (12)
4 out of 5
Grace was wonderful and helpful!

Posted by on Jun 29, 2022

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Comment from Hotel Management

Jul 3, 2022 by Jennifer

Thank you for this response! I will pass the note to Gracie. Please come back and stay with us again soon.

2 out of 5
The facility isn’t clean. They won’t clean your room due to Covid unless you stay 3 nights. That’s fine but why aren’t they cleaning the elevator buttons in the elevator, vacuuming, mopping the floors? We stayed 2 nights and the elevator floor was so dirty and was never mopped. They don’t vacuum but just attempt to pick up pieces that they can see. The room was gross. The tv remote was in a safety bag but when you took it out it was filthy. The tv had 9 dots in the middle.The bathroom was the worse part. The sink fixture spout didn’t fit the sink so you could not wash your hands or do anything. The shower head was terrible. There was mold in the shower. I could go on and on but this place is not what I had expected.

Posted by , from Kirkwood on Mar 30, 2022

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Comment from Hotel Management

May 8, 2022 by Jennifer

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing these issues to my attention.

4 out of 5

Posted by on Dec 29, 2021

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5 out of 5
Comfortable beds and pillows gave us a great night's sleep!

Posted by on Dec 5, 2021

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5 out of 5
Easy check in, friendly staff, overall good stay.

Posted by on Nov 28, 2021

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5 out of 5

Posted by on Apr 20, 2021

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5 out of 5

Posted by on Apr 9, 2021

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4 out of 5

Posted by on Feb 12, 2020

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2 out of 5
Bad checking in. Only one thing mplyee who is as busy heating up lava cakes.

Posted by on Feb 2, 2020

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4 out of 5

Posted by on Jan 20, 2020

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About the Hyatt Place Columbia/Downtown/The Vista

Location 819 Gervais Street, Columbia, SC 29201

Property Features

Hyatt Place Columbia/Downtown/The Vista offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 2000 square feet (186 square meters). A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hyatt Place Columbia/Downtown/The Vista. A free area shuttle within 3.00 mi is available. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Columbia hotel.

  • 130 guestrooms or units
  • 6 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Columbia Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 3.00 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Place Columbia/Downtown/The Vista offers 130 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. 42-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pull-out sofa bed
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Hyatt Place Columbia/Downtown/The Vista has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Smoke detector
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.00 per day
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Columbia/Downtown
  • Hyatt Place Columbia/Downtown Hotel
  • Hyatt Place Columbia/Downtown Hotel Columbia
  • Hyatt Place Columbia/Downtown/The Vista Hotel Columbia
  • Hyatt Place Columbia/Downtown/The Vista Hotel
  • Hyatt Place Columbia/Downtown/The Vista Columbia
  • Hyatt Place Columbia/Downtown/The Vista
  • Hyatt Place Columbia The Vista
  • Hyatt Place Columbia/Downtown/The Vista Hotel
  • Hyatt Place Columbia/Downtown/The Vista Columbia
  • Hyatt Place Columbia/Downtown/The Vista Hotel Columbia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.