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Hyatt Place Columbia/Downtown/The Vista

3-star property
819 Gervais Street, Columbia, SC 1-855-201-7819

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4.3 out of 5
Excellent!
See all 16 Travelocity Reviews

"Great place to stay. The rooms are very clean. Would recommend it to anyone to stay. It's in walking distance of the place we were attending. " More

By a verified traveler on Mon 11 Dec 2017

Points Of Interest

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Hotel Description

3-star hotel near South Carolina State House

Heart of Columbia

Within a 10-minute walk of the hotel, you'll find Columbia Metropolitan Convention Center and South Carolina State House. Also, Colonial Life Arena is within half a mile (1 km) and University of South Carolina is within 2 miles (3 km).

Free area shuttle

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 130 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include refrigerators, coffee/tea makers, and free local calls.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$130* Per night/room Oct 31 - Nov 1

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Columbia/Downtown/The Vista ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Columbia/Downtown/The Vista

Everyone (9) Family (7)
5 out of 5
The property is centrally located in the Vista where there is a plethora of restaurants and shops! Made taking our daughter make to college a smooth transition

Posted by on Aug 13, 2019

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5 out of 5
The staff was great, our check-in was easy, the parking valets were super helpful.

Posted by on Jul 27, 2019

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5 out of 5
Very updated& clean very beautiful property. Going to make this a go to spot for now on

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Chad H.

Thank you for the feedback. We hope to see you again.

2 out of 5
I didn't like that they did not meet our request for 2 queen beds and blamed it on Travelocity. They had our reservation well in advance as well as payment. Easy out for them to blame Travelocity. Kaleb kept repeating the same phrase and would not accommodate our request. Will not return to this Hotel and will not recommend to others.

Posted by on May 13, 2019

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5 out of 5
Sarah, front desk and bar was truly an amazing ambassador for Hyatt! She went above and beyond to help in every way possible! Sarah made this hotel stay one of the best ever. My husband and actually had a conversation about her. She made a difference! Way to go Sarah, Hyatt Place, Columbia, SC!

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 11, 2019 by Chad H.

That is so great to hear. We will be sure to share this with Sarah. We hope to see you again if you are ever in the Columbia area.

3 out of 5
The hotel was beautiful, the staff was very friendly, breakfast was delicious, and the room was nice. The only negative I have to say is that we had to pay for parking! That is a bad way to end our stay, finding out after the fact that we had to pay to park at the hotel we paid to stay at. Wouldve been nice to know ahead of time, or not pay for it at all!

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 13, 2019 by Chad H.

We are glad that you enjoyed the hotel. We do post our parking fees on Travelocity's website along with signage directing you to our parking attendants at our main entrance with pricing. We apologize if this was not made clear at booking or at check-in.

4 out of 5

Posted by on Mar 28, 2019

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Comment from Hotel Management

Apr 1, 2019 by Chad H.

Thank you for your feedback.

5 out of 5
It was great....................,,..................

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 1, 2019 by Chad H.

Thank you for your feedback.

2 out of 5
The room was clean and well appointed. Registration and parking is accessed from Lady Street and not Gervais Street as reported on Travelocity. Buffet breakfast which is free in most hotels cost $9. The hotel parking lot is small and fills quickly. It cost $18 for self parking and when full guests have to park on the second level of a public parking deck one block away. The deck was free to the general public on weekends so I protested the charge. One also has to deal with aggressive panhandlers who wait for guests walking at night from the deck to the hotel. The hotel is next to some noisy bars including one called Woodys that blasts music out of doors. There are arguments and fights when the bars close down.

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 17, 2019 by Chad H.

Some of the information you list in your review is inaccurate. We offer two parking options $14/day to self-park and $22/day to valet-park. Most hotels within in our area charge at or above these prices. The overflow parking garage we use once our front lot get full does normally charge. The past couple weeks the city has be installing a new credit card system, so the city was not charging. Our hot breakfast is complimentary to our World of Hyatt members, which is a free membership. Otherwise it is $9 per room not per guest per day. I am sorry that you did not enjoy your stay and would be glad to speak with you about this directly. I just wanted to clear up some of the inaccurate information in this review.

4 out of 5
Great place to stay. The rooms are very clean. Would recommend it to anyone to stay. It's in walking distance of the place we were attending.

Posted by on Dec 11, 2017

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Comment from Hotel Management

Feb 8, 2018 by Chad H.

Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

About the Hyatt Place Columbia/Downtown/The Vista

Location 819 Gervais Street, Columbia, SC 29201

Property Features

Hyatt Place Columbia/Downtown/The Vista offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 2000 square feet (186 square meters). A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hyatt Place Columbia/Downtown/The Vista. A free area shuttle within 3.00 mi is available. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Columbia hotel.

  • 130 guestrooms or units
  • 6 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Columbia, SC (CAE-Columbia Metropolitan) (11.1 km / 6.9 mi)
  • Train station: Columbia Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 3.00 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Place Columbia/Downtown/The Vista offers 130 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. 42-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pull-out sofa bed
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Columbia/Downtown/The Vista has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 9 per person (approximately)
  • Self parking fee: USD 14.00 per day
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Columbia/Downtown
  • Hyatt Place Columbia/Downtown Hotel
  • Hyatt Place Columbia/Downtown Hotel Columbia
  • Hyatt Place Columbia/Downtown/The Vista Hotel Columbia
  • Hyatt Place Columbia/Downtown/The Vista Hotel
  • Hyatt Place Columbia/Downtown/The Vista Columbia
  • Hyatt Place Columbia/Downtown/The Vista
  • Hyatt Place Columbia The Vista
  • Hyatt Place Columbia/Downtown/The Vista Hotel
  • Hyatt Place Columbia/Downtown/The Vista Columbia
  • Hyatt Place Columbia/Downtown/The Vista Hotel Columbia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.