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"Bathroom wasn’t very clean. :/ " More

By a verified traveler on Sun 24 Sep 2023

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Hotel Description

Enjoy the free parking at this Cline River hotel

In Cline River

Stay at this Cline River hotel and you'll be within 32 miles (52 km) of Banff National Park and Icefields Parkway.

Restaurant

A restaurant, free self parking, and a convenience store are among this hotel's amenities. WiFi in public areas is free. A picnic area, laundry facilities, and wedding services are also on offer.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

David Thompson Resort Hotel ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for David Thompson Resort Hotel

Couples (2) Family (4)
3 out of 5
Bathroom wasn’t very clean. :/

Posted by on Sep 24, 2023

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2 out of 5
We arrived late to the hotel and there was a bus unloading a group of tourists when we arrived and we had to wait quite a long time to get to our room as the path was blocked by the bus. We went into our room and it was very sparsely furnished with no real amenities. There was no ice bucket or ice available and no hair dryer in the bathroom. The bed was very comfortable and the shower was done up in very nice tiles and heavy glass doors. But outlets were again very sparse to plug in electronic devices and we needed to charge our phones and camera. When we woke up the next morning the view was stunning with mountains all around us (we arrived in the dark). We went to eat breakfast at the restaurant on the property as it was included and there was no coffee and the food had been left with the covers off and was very cold and not fresh. The bacon was cooked very unevenly and some pieces were almost raw. The pancakes were pretty good but cold. Their explanation was that they had a tourist group and they had consumed everything. For the price of $163 per night I was very disappointed as we stayed at other hotels for less than half that price that had hot breakfast and lots of amenities. I will not be staying there again.

Posted by on Oct 9, 2019

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4 out of 5
Wished it was a little closer to highway 93, but it was a beautiful half hour drive!

Posted by on Sep 7, 2019

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4 out of 5
The restaurant could try a little harder in delivering good food...

Posted by on Jul 8, 2019

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3 out of 5
Motor inn room was recently renovated and clean. Hotel staff gave guests the wrong hours of the restaurant and grocery store which wasn't good because the restaurant closed 3 hours earlier than told.... And there wasn't any other options for miles. Pricey stay for the accomodations but visitors in the area have really no other choice. Staff were friendly though!

Posted by , from Ontario, Canada on Jul 10, 2019

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Comment from Hotel Management

Aug 24, 2019 by PR at David Thompson

Hi JR! We appreciate and acknowledge your concerns and comments, and hope that you had a wonderful stay here. We are truly sorry if our staff gave you the wrong hours. There are occasions in which the store will have to close earlier than expected due to limited items, or delayed shipments. The grocery store is open until 10pm everyday during peak season (June-August) As for pricing we strive to provide pricing that is competitive and indicative of the market average of hotels around the national parks. And lastly, we're glad all our staff were very friendly and helpful to you!!! Thank you for your time and comments, we greatly appreciative your business! Cheers

About the David Thompson Resort Hotel

Location 373007 Hwy 11, Cline River, AB T0M 2H0

Renovations + Closures

The property is closed between September 19 and April 30.

Property Features

There's a restaurant on site. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at David Thompson Resort Hotel. Free self parking is available. Smoking is allowed in designated areas at this Cline River hotel.

  • 45 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

David Thompson Resort Hotel offers 45 accommodations. Rooms open to balconies or patios. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

  • Private balcony or patio
  • Bathtub or shower
  • Housekeeping (daily)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 10:30 AM.

David Thompson Resort Hotel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:30 PM. The check-in location differs from the property location. Check-in location: [Mailbox to the right of the Office door]. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:30 PM.
The check-in location differs from the property location. To check in, guests will need to go to Mailbox to the right of the Office door
Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 6:30 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CAD 10–20 for adults, and CAD 10–20 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • David Thompson Resort Hotel Cline River
  • David Thompson Cline River
  • David Thompson Resort
  • David Thompson Resort Hotel Hotel
  • David Thompson Resort Hotel Cline River
  • David Thompson Resort Hotel Hotel Cline River

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.