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"The check-in process is not the best. You cannot check in before 3:pm. If your flight arrives before noon, you can't shop for groceries, or unpack & s ... " More

By a verified traveler on Sun 27 Oct 2019

Hotel Description

Avon guestrooms with kitchens

In suburbs

Within 3 miles (5 km) of this Avon hotel, you'll find Sprenger Stadium and Miller Nature Preserve. Crocker Park and Lake Erie are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.

Free WiFi, kitchens

The 113 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, dining areas, and sitting areas are also available. Housekeeping is available once per stay.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Aug 8 - Aug 9

Standard Studio, 2 Queen Beds, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

WoodSpring Suites Cleveland Avon ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for WoodSpring Suites Cleveland Avon

Everyone (4) Family (1)
3 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 1, 2021 by -Brandon, Guest Engagement Team - WoodSpring Suite

We are pleased you had an overall pleasant stay with us. Thank you for allowing us to host you and we wish you all the best in your travels.

4 out of 5
The check-in process is not the best. You cannot check in before 3:pm. If your flight arrives before noon, you can't shop for groceries, or unpack & settle in before then. I returned at 3:00. No one was in the office. I picked up the "courtesy phone" & it just rang busy, not working. Someone showed up soon after & I got checked in. After getting to room to unpack, no hangers. Went back to office & was told they would be brought to my room. Never happened. 3rd day there, (my reservation was for 7 nights), I was making lunch, & there was a knock, & someone came right in to my room before I could walk from the table to the door. Person who had checked me in was surprised I was still there. I stated that my reservation was through Saturday. They said they would fix that. No apology for barging in, no apology for not checking the reservation schedule. This place is close to my family & I hate to change location, but there are other places close by. I've been going here for 4 or 5 years, but have not had problems like this.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by -Nationwide Hotel Management Company, LLC

I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.

2 out of 5
Wasn't what I expected. Only 2 very very thin towels per room, unacceptable. No More .nothing supplied in room. A box of tissues would be nice! Not told full extent of facility upon check in. Or when making reservations. Every cheap hotel has a coffee maker!! $30, for one ,laughable! Won't stay at any of this chain ever!

Posted by on Nov 26, 2018

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Comment from Hotel Management

Nov 26, 2018 by Julia, Guest Relations

I'm so sorry to hear that our accommodations did not meet your needs during this stay and especially that you did not enjoy our amenity packages. Thank you for your feedback and we wish you the very best in your future travels.

4 out of 5
Good location for us. Close to family, shopping, & major highways.

Posted by , from Avon, Ohio on Oct 13, 2018

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Comment from Hotel Management

Oct 13, 2018 by Julia, Guest Relations

Thank you for the great rating. We are glad our location was especially convenient for you during this stay.

1 out of 5

Do not stay here

Pros: Hotel called and cancelled my reservation at 2pm on my day of arrival. We were 45 minutes away and the clerk explained to me they were overbooked. I had booked my reservation 3 days in advance and was staying here to meet my parents (in from Chicago) who are in their late 70s to drive them to downtown Cleveland for the World Series. Clerk told me, because I did not book my reservation direct she could not help me and I should call Travelocity and hung up on me (twice).
Cons: My parents did stay here and I met them, so did see the facility. There is no lobby, I had to call my parents room then my mother had to come down to open the door so we could go up to their room. The room was sparse, had no lamps, just one overhead light, no tissues, no vending, no ice machines. Room had full size refrigerator, two burner stove, large kitchen sink, but no utensils, cups, plates etc. My parents were on their 3rd room, first room had no pillows, the second room lights didn't work. At 2am after returning from the game, an entire bus load of people were in the parking lot trying to check in, since there was no lobby, they had to stand in the parking lot outside! The hotel reminded me of a rehab facility.

Posted by on Oct 31, 2016

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2 out of 5

the lady was very nice with our check in

first a manager had left also the desk clerk , they quit ....housekeeping personnel checked us in .....we had to ask for some towels since their was only one set in room

Posted by on Apr 10, 2011

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About the WoodSpring Suites Cleveland Avon

Location 1610 Moore Rd, Avon, OH 44011

Property Features

As a guest of WoodSpring Suites Cleveland Avon, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. The business-friendly WoodSpring Suites Cleveland Avon also features discounted use of a nearby fitness facility and an elevator. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Avon hotel.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Built in 2010
  • Self-service laundry
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (29.2 km / 18.2 mi)
  • Parking: Free self parking

Room Amenities

WoodSpring Suites Cleveland Avon offers 113 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Marina nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Casino nearby
  • Swimming nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 10:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Cleveland-Avon
  • Value Place Hotel Cleveland-Avon
  • Value Place Cleveland, Ohio (Avon)
  • Value Place Cleveland OH Avon Hotel
  • Value Place Cleveland Hotel
  • Value Place Cleveland OH Avon
  • Value Place Cleveland
  • WoodSpring Suites Cleveland Avon Hotel
  • WoodSpring Suites Cleveland Hotel
  • WoodSpring Suites Cleveland Avon Ohio
  • Value Place Cleveland OH (Avon)
  • Value Place Cleveland Avon
  • WoodSpring Suites Cleveland Avon Avon
  • WoodSpring Suites Cleveland Avon Hotel
  • WoodSpring Suites Cleveland Avon Hotel Avon

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.