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Hilton Garden Inn Cleveland East/Mayfield Village

3-star property
700 Beta Dr, Mayfield, OH 1-855-201-7819
4.1 out of 5
Very good!
See all 18 travelocity Reviews

"Little outdated. The staff was superb " More

By a verified traveler on Tue 05 Apr 2022

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Hotel Description

Enjoy the indoor pool at this 3-star Mayfield hotel

In shopping district

Within 3 miles (5 km) of this Mayfield hotel, you'll find Chagrin River and Cleveland Clinic - Hillcrest Hospital. St Ann Shrine and North Chagrin Reservation are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.

One King Bed, Non-Smoking, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Apr 2 - Apr 3

Evolution Junior King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Evolution King with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Evolution King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Evolution Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Cleveland East/Mayfield Village ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Cleveland East/Mayfield Village

Everyone (11) Couples (2) Family (1)
3 out of 5

Posted by , from TUCSON on Jun 4, 2022

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5 out of 5
Little outdated. The staff was superb

Posted by on Apr 5, 2022

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5 out of 5

Posted by on Feb 27, 2022

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4 out of 5

Posted by , from LAKE OSWEGO on Aug 30, 2021

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3 out of 5
The staff were very nice. I booked this for the pool for my kids as a halfway stop on our long drive. The kids could only stand being in the pool for a short time because the chlorine was so high it was burning their eyes. The room was not fully clean (coffee circles on the desk and grease marks on the desk and headboard. There were crumbs on the desk chair and floor.), both queen beds were broken and rattled and squeeked even with small children on them, the carpets in the room and the bedding had stains, food was still in the room freezer, and the elevators did not sound good (loud and rattling). I was disappointed especially since it was one of the more expensive hotels in the area.

Posted by on Jul 25, 2021

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5 out of 5

Posted by on Apr 24, 2021

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1 out of 5
I rented this room for our wedding and we were told the room would look just like the picture on line. The picture online showed rose petals and everything. I called and spoke with a male several times about the room and he assured me that the room was done. My husband had came into the property to pre pay the room and again was reassured that the room would look like the picture. When we arrived the room was not done at all, the buttons on the tub would only work sometimes. We couldnt turn it off because the off button didnt work and at one point it was spraying water because the jets wouldnt go off. When i spoke with the front the only thing i kept getting was that i had to speak to a manager

Posted by , from Euclid on Sep 28, 2020

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3 out of 5

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 16, 2020 by Kim

Thank you for staying with us! We appreciate your feedback

3 out of 5
I was placed in a handicapped room which was not at all what I paid for

Posted by , from Ohio/Mayfield Village on Jul 20, 2020

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Comment from Hotel Management

Aug 16, 2020 by Kim

Thank you for staying with us! We appreciate your feedback

4 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 13, 2020 by kim

Thank you for staying with us. We appreciate your feedback!

About the Hilton Garden Inn Cleveland East/Mayfield Village

Location 700 Beta Dr, Mayfield, OH 44143

Property Features

Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. The business-friendly Hilton Garden Inn Cleveland East/Mayfield Village also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. A free area shuttle within 5 mi is available. Self parking is free. This 3-star Mayfield hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 6630 sq ft of conference space
  • 597 sq m of conference space
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.

The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Cleveland East/Mayfield Village
  • Hilton Garden Inn Cleveland Village
  • Hilton Garden Inn Cleveland Village Hotel
  • Hilton Garden Inn Cleveland Village Hotel East/Mayfield
  • Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
  • Hilton Garden Inn Cleveland East/Mayfield Village Hotel
  • Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
  • Hilton Garn Cleveland Mayfiel
  • Hilton Garden Inn Cleveland East/Mayfield Village Hotel
  • Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
  • Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

You should know

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.