4.1 out of 5

"Nice hotel close to kings island . Rooms were clean and staff friendly. " More

By a verified traveler on Tue 04 Sep 2018

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Hotel Description

3-star guestrooms with free WiFi

In Mason

Within 2 miles (3 km) of this Mason hotel, you'll find Deerfield Towne Center and Governor's Plaza. Also, Arbor Square is within 2 miles (3 km) and Kings Island is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and concierge services.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with DVD players. Refrigerators, premium bedding, and coffee/tea makers are also available.

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$89 per night

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2 Double Beds / 1 SofaBed, High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Cincinnati-Northeast ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Cincinnati-Northeast

Everyone (15)
5 out of 5
Check in was quick, room was ready and very clean. Hotel location is in great area

Posted by on Oct 1, 2018

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5 out of 5
Nice hotel close to kings island . Rooms were clean and staff friendly.

Posted by on Sep 4, 2018

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5 out of 5

What a great experience- SUPERIOR SERVICE!

I travel and stay often for business in a known chain. I have never- as a loyal traveler, experiences the type of customer service as the Hyatt Place in Mason. They were friendly, above and beyond normal kindness. Thank you!!! This location is great, it’s about 15 minutes from Kings Island (families - great location) free breakfast, super clean and large rooms, very comfortable beds and pillows, and pet friendly. What more can you ask? Loved this place!

Posted by , from Dallas, TX on Aug 6, 2018

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5 out of 5

Nice hotel

Was a nice hotel. Kids loved the pool, was close to kings island and many places to eat. Room was nice and big enough for our family of 6, breakfast was good. Was a great experience.

Posted by , from Lorain, Ohio on Dec 19, 2017

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2 out of 5

Expect more from Hyatt

Pros: location
Cons: breakfast area
Location: every type of shopping, restaurants, Kings Island
Breakfast area needs attention! Burnt sausage, hard burnt French toast, milk too warm, gravy and biscuits hard, donuts and muffins stale. Tables not cleaned or wiped down. Strange smell in room as you enter (musty?) Towels in shower had a mildew smell.

Posted by , from Mason, OH on Sep 13, 2017

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5 out of 5

My stay

The staff was great and very helpful. Very nice and clean facility. Breakfast was fantastic and very well presented. I will definitely stay here again when visiting kings island again

Posted by , from Webster, New York on Aug 12, 2017

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5 out of 5
Very nice breakfast and I liked the modern feel of lobby with lots of gathering space.

Posted by , from asheville on May 30, 2017

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5 out of 5

Great Hotel, Room was wonderful.

Pros: Upon arrival and check in the staff was friendly and answered my questions. The layout of the room was great. The sitting area and bedroom a plus.
Cons: Instructions to navigate the TV
Location: Plenty of food choices, we stayed there while attending the Western & Southern Open Tennis Tournament.
Our experience with Hyatt Place Cincinnati-Northeast couldn't be better. Upon arrival and check in the staff was friendly and answered my questions. Our room was and "Accessible" room. This was assigned and we enjoyed the walk-in shower. The room was spacious and functional. The King Bed was a delight. Sitting area was very comfortable and functional. The bar area was nice and the mirror allowed both of us to have access to a mirror at the same time. The TV was adjustable to be seen from the bedroom or sitting room. One minor point was the navigation of the TV. When turned on the TV is in pay-for-view mode. I had difficulty in getting to the regular TV channels. There was no instructions for the TV I could find. Breakfast and the Starbucks bar was great, breakfast choices were plentiful and met our needs. I would definitely recommend this hotel.

Posted by , from Indianapolis, IN. on Aug 22, 2016

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4 out of 5

Good hotel - convenient location

Pros: Accommodations were great and the staff was very helpful.
Cons: The area where breakfast was served was a little small and there were people everywhere when I went down there around 9:45.
Location: The Rusty Bucket was a great restaurant/bar nearby with a great Happy Hour.
We stayed here while in town visiting Kings Island. It was only 5 minutes from the park and there were tons of food options nearby.

Posted by , from Franklin, TN on Aug 22, 2016

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4 out of 5

One night stay

Plus: room, location, pool Negative: only one elevator working and sub par breakfast

Posted by on Dec 29, 2015

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Comment from Hotel Management

Jan 8, 2016 by Ryan

I apologize for the issues that you encountered during your stay at our hotel. They will be addressed.

About the Hyatt Place Cincinnati-Northeast

Location 5070 Natorp Blvd, Mason, OH 45040

Property Features

Hyatt Place Cincinnati-Northeast offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4035 square feet (375 square meters). The business-friendly Hyatt Place Cincinnati-Northeast also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Mason hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 4035 sq ft of conference space
  • 375 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.) (53.4 km / 33.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Cincinnati-Northeast offers 127 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Guest Kitchen - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 0.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Cincinnati-Northeast
  • Hyatt Place Cincinnati-Northeast Hotel
  • Hyatt Place Cincinnati-Northeast Hotel Mason
  • Hyatt Place Cincinnati-Northeast Mason
  • Hyatt Mason
  • Hyatt Place Cincinnati-Northeast Mason, Ohio
  • Hyatt Place Mason
  • Mason Hyatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.