Skip to main content
Beginning of main content

Enter dates to see availability

4.1 out of 5

"Right off the interstate, clean, friendly staff, nice beds and pillows😬 " More

By a verified traveler on Sun 11 Jul 2021

Hotel Description

Enjoy free breakfast at this Cheyenne hotel

In Cheyenne

Within 3 miles (5 km) of this Cheyenne hotel, you'll find Nelson Museum of the West and Wyoming Transportation Museum. Cowgirls of the West Museum and Wyoming State Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, comfy beds

The 64 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. TVs come with cable channels, and other amenities include refrigerators and hydromassage showerheads.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Oct 18 - Oct 19

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Cheyenne ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Cheyenne

Everyone (7) Couples (2) Family (1)
5 out of 5

Posted by on Jul 16, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 27, 2021 by P

Thank you for taking the time to review us and to stay with us. We are happy to know we provided you with an exceptional stay. We hope if ever in the area again, you stay with us to see all of the exciting changes we have in store for our hotel.

5 out of 5
Right off the interstate, clean, friendly staff, nice beds and pillows😬

Posted by on Jul 11, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 11, 2021 by P

Thank you so much for taking the time to review us and stay with us. We are happy to know that we provided you with exceptional stay.

4 out of 5

Posted by on Apr 30, 2021

Was this review helpful to you?
Comment from Hotel Management

May 10, 2021 by Management

Thank you for taking the time to leave a review, if you would like to call us here at the hotel to tell us how we could have made your stay a 5/5 we are always here!

4 out of 5
Having a hot tub was GREAT it was quiet when we went.

Posted by , from Laramie on Jun 28, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 29, 2020 by Aaliyah Hesse

We're happy to hear you enjoyed your stay! Thank you for taking the time to leave a review, we appreciate you!

3 out of 5
The staff was very curtious and proffessional. They were completely booked and my husband and i booked a room with a Jacuzzi/Hot tub, while we were getting the tub ready filling it a rubber fitting came out of one of the handles, so the hot water would not shut off. We got a hold of the front desk and they tried to get someone from maintenance come fix it, but maintenance would pick up nor return their calls or texts. So i do have a problem with that, we ended up staying in that room because they had no other choice, but the manager and staff said they would not charge us, only problem is is we booked through Travelocity and i did purchase the insurance but so far I have not received a call email or anything from Travelocity saying whether or not they were going to refund us our money like the manager of the Hampton in Cheyenne, Wyoming has requested. So yes I would stay at the Hotel again, but I am not sure i will use Travelocity or purchase their protection insurance again. I will however give them until Monday Nov 18th, 2019 to respond. Sincerely Barbara Hyde

Posted by on Nov 17, 2019

Was this review helpful to you?
5 out of 5
Great location. Comfortable and clean. Friendly, professional staff.

Posted by on Apr 19, 2018

Was this review helpful to you?
4 out of 5
Comfortable room and pleasant hotel over all. Staff was quite friendly and accommodating.

Posted by on Aug 13, 2017

Was this review helpful to you?
5 out of 5

a Wyoming/Colorado road trip!

Pros: everything
Location: convenient location. close enough to the airport
great part way trip to Denver Airport from Casper. Very convenient, clean, friendly staff and delicious breakfast. Very comfortable. Feel like I'm a million miles from home.

Posted by , from Casper on Dec 22, 2015

Was this review helpful to you?
5 out of 5
This motel is extremely quiet, clean, and comfortable.

Posted by on Sep 28, 2015

Was this review helpful to you?
4 out of 5

good hotel clean excellent staff

only problem we had was your advertisement states that you have a bar and lounge, obviously this is not the case

Posted by on Mar 24, 2015

Was this review helpful to you?

About the SureStay Plus Hotel by Best Western Cheyenne

Location 1781 Fleischli Pkwy, Cheyenne, WY 82001

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

SureStay Plus Hotel by Best Western Cheyenne offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Cheyenne also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Cheyenne hotel is smoke free.

  • 64 guestrooms or units
  • 3 levels
  • Built in 2002
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Sign language-capable staff
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cheyenne Hampton Inn
  • Hampton Inn Cheyenne
  • Hampton Inn Hotel Cheyenne
  • Hampton Inn Cheyenne Hotel Cheyenne
  • Hampton Inn Cheyenne Hotel
  • The Cheyenne Hotel
  • Hampton Inn Cheyenne
  • Surestay Plus By Best Cheyenne
  • SureStay Plus Hotel by Best Western Cheyenne Hotel
  • SureStay Plus Hotel by Best Western Cheyenne Cheyenne
  • SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

You should know

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Cheyenne-Hotels-SureStay-Plus-Hotel-by-Best-Western-Cheyenne.h860328-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cheyenne-Hotels-SureStay-Plus-Hotel-by-Best-Western-Cheyenne.h860328-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Cheyenne-Hotels-SureStay-Plus-Hotel-by-Best-Western-Cheyenne.h860328-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.