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Grosvenor Pulford Hotel & Spa

4.0 star property
Enjoy 2 restaurants at this 4-star Chester hotel

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Garden
Deluxe Quadruple Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Darland Leisure and Activity Centre
    ‪17 min walk‬
  • Place, Chester Racecourse
    ‪12 min drive‬
  • Place, Chester Zoo
    ‪19 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪63 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Chester

Chester retreat .You'll be within 3 miles (5 km) of Eaton Park and 6 miles (10 km) of Outpost Paintball with a stay here. Eaton Estate and Westminster Park are also within 6 miles (10 km).

What's nearby

  • Darland Leisure and Activity Centre - 17 min walk - 0.9 miles
  • Chester Racecourse - 12 min drive - 7.4 miles
  • Chester Cathedral - 12 min drive - 7.6 miles
  • Chester City Walls - 12 min drive - 7.8 miles
  • Chester Zoo - 19 min drive - 11.4 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬8 min drive
  • ‪Crown Inn - ‬8 min drive
  • ‪The Royal Oak - ‬9 min drive
  • ‪The Swan Inn - ‬9 min drive
  • ‪The Beeches - ‬7 min drive

About this property

Grosvenor Pulford Hotel & Spa

Enjoy 2 restaurants at this 4-star Chester hotel
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford

Grosvenor Pulford

Grosvenor Pulford Chester

Grosvenor Pulford Hotel

Grosvenor Pulford Hotel Chester

Hotel Grosvenor Pulford

Pulford

Pulford Grosvenor

Pulford Grosvenor Hotel

Pulford Hotel

Grosvenor Pulford Hotel And Spa

Grosvenor Pulford & Chester

Grosvenor Pulford Hotel & Spa Hotel

Grosvenor Pulford Hotel & Spa Chester

Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

How close is Grosvenor Pulford Hotel & Spa to the airport?

Grosvenor Pulford Hotel & Spa is 7.2 mi (24-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Grosvenor Pulford Hotel & Spa?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on Jun 14, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grosvenor Pulford Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Grosvenor Pulford Hotel & Spa.

Does Grosvenor Pulford Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Grosvenor Pulford Hotel & Spa, but full breakfast is offered for a fee of GBP 20.00 for adults and GBP 10.00 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Grosvenor Pulford Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Grosvenor Pulford Hotel & Spa?

This hotel offers free self parking.

Does Grosvenor Pulford Hotel & Spa have a pool?

Grosvenor Pulford Hotel & Spa features an indoor pool.

Does Grosvenor Pulford Hotel & Spa have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does Grosvenor Pulford Hotel & Spa have a spa?

Pamper yourself with a day at Spa By Kasia, where you can enjoy body treatments, mani/pedis, and facials.

How close is Grosvenor Pulford Hotel & Spa to downtown Chester?

Grosvenor Pulford Hotel & Spa is 0.1 mi away from Pulford.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Darren

Stayed 1 night in Jan 2026

10/10 Excellent

Connor

Stayed 1 night in Feb 2026

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Room was lovely and the bar was a nice atmosphere with good food, swimming pool was nice and clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Lovely room... great evening in the Palm Restaurant... fabulous food. Excellent breakfast and lovely spa facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Staff were all lovely and helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Hayley

Stayed 1 night in Feb 2026

10/10 Excellent

janette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and surrounding area. Once again room fabulous with great view over the gardens. Palm court restaurant is superb...v nice spa facilities etc.
Stayed 2 nights in Jan 2026

8/10 Good

Moyo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The spa was nice and spacious. The room was comfortable. Dinner and breakfast were good quality. Staff were efficient and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Well appointed charming room, good spa facilities, delicious food
Stayed 1 night in Feb 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Excellent 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Stayed 1 night in Jan 2026

10/10 Excellent

Eilian

Liked: Cleanliness, staff & service, amenities
Great staff and, clean room, good food, great location
Stayed 2 nights in Jan 2026

4/10 Poor

Hayden

Traveled with family and small children
Disliked: Cleanliness
Shame as it’s actually a fairly nice hotel, decor is a bit chintzy, trying so hard it’s actually a little tacky Most of the staff were great but let down but a sulky moody and unhelpful receptionist on check in who didn’t seem to really care that they had made a mistake with the booking just shrugged her shoulders and said “what you booked isn’t available now so you will just have to make do with what we have” no apologies just take it or leave it attitude Room was grubby, we had to move furniture to accommodate family and it was filthy behind / under with debris from previous guests food etc Swimming pool area also grubby and dated First impression set the tone so we only ate breakfast at hotel Wouldn’t stay again
Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was really big. Very clean Spa was lovely, not too busy very clean. All staff were very polite friendly and helpfull. Our waiter in the palm court was excellent. Olly. All food was delicious and beautifully presented. Breakfast and evening meal at the palm court. The hotel was very luxurious and beautiful decor. We like bed celebrating our friends 60th birthday there and will definitely be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had a lovely stay. The meal in the palm restaurant was amazing throughly enjoy it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Room was fantastic as were the staff and the hotel as a whole
Stayed 1 night in Jan 2026

6/10 Okay

Derek

Stayed 1 night in Jan 2026

10/10 Excellent

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, modern, and still in English style. Great breakfast We also had a great dinner. Very friendly and helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The room was clean & tidy, the staff was friendly & helpful, food great and the amenities was second to none
Stayed 2 nights in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

10/10 Excellent

Elzbieta

Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great spacious clean room, friendly helpful staff, super pool and spa. Nelsons bar was excellent All in all a great stay and will be going back
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room excellent. Staff attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

Merve

Traveled with group
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jan 2026