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Hilton Garden Inn Chesapeake/Greenbrier

3-star property
1565 Crossways Blvd, Chesapeake, VA 1-855-201-7819
3.9 out of 5
Good!
See all 14 travelocity Reviews

"Had an amazing stay. " More

By a verified traveler on Mon 21 Jun 2021

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Hotel Description

3-star hotel near Greenbrier Mall

In Chesapeake

Your stay at this Greenbrier East hotel places you within 2 miles (3 km) of Greenbrier Mall and Chesapeake Conference Center. Chesapeake City Park and Oak Grove Lake Park are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

The 92 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Handicap Accessible Double w/ Roll-In Shower

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$99* Per night/room Dec 28 - Dec 29

1 King Bed With Whirlpool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Handicap Accessible Double With Shower/Tub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (With Drinks-Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Chesapeake/Greenbrier ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Chesapeake/Greenbrier

Everyone (6) Couples (1) Family (4)
5 out of 5
No problems

Posted by on Nov 28, 2021

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5 out of 5
Had an amazing stay.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Andria

Great! Thank you for the feedback!

1 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

Jun 1, 2021 by Andria

Thank you for your feedback!

5 out of 5
Overall it was great!! We would definitely recommend it to our friends and family

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 11, 2020 by Raeann

Thank you for taking time to provide feedback. We look forward to having you again!

1 out of 5
I purchased 2 rooms with breakfast included. Got to hotel and was told they did not have breakfast and I had to call Travelocity for a refund. One of my rooms was a handicapped accessible with a roll in shower which was dirty. I felt like a second class guest because I booked through a third party. Very disappointing.

Posted by , from Westminster, Md on Jul 11, 2020

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Comment from Hotel Management

Jul 13, 2020 by Andria

Thank you for your feed back.

4 out of 5
Nice Hotel, accommodating staff. I'd go back. Room smelled like smoke was the only downside.

Posted by , from Cherry hill, NJ on Jun 14, 2020

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Comment from Hotel Management

Jun 16, 2020 by Andria

Thank you, we look forward to having you again!

1 out of 5
The room was not stocked for our family needs. There were no leanings for the pull out sofa where my children were going to sleep. The hotel knew how many guest were staying and only had 3 towels in the room when we needed at least 4. I would not recommend this hotel to any one. The staff thought everything was just one big joke. We even checked out early and were not asked how our stay was or why we were leaving early. The breakfast was also a joke. 35 dollars for an all you can eat buffet with no food on it and when asked, the answer by the staff was, "we are short staffed today".

Posted by on May 27, 2019

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4 out of 5

Posted by on May 25, 2019

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5 out of 5

Nice hotel in Greenbrier shopping area

Pros: The price was nice but the staff and overall room layout and how clean the place was.
Cons: Can't think of a thing.
Location: Area was very nice, easy access to I64 and also to any type of shopping that one wanted to do.
The hotel staff were extremely friendly and helpful. Our room was very clean, neat, one of the nicest rooms that we have stayed in for a good period. There is plenty of shopping that one could do at this location if that what you wanted to do. The breakfast was excellent each day that we eat there. We are going to find a Hilton Garden Inn the next time we need to stay overnight in an area.

Posted by on Apr 3, 2017

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5 out of 5

GREAT STAY!!

Pros: Clean, comfortable, great staff!
Location: n/a - we stopped only for the night during our travels home
We had a great experience with this hotel. The staff was great and went out of their way to help us. We had booked through Travelocity and our room type was not available - the staff on duty went over and above to help make us as comfortable as possible in the room we were provided. We were offered free breakfast for our troubles, even though the trouble was not at the hands of the hotel. While eating breakfast, we were also given box lunches since they had extra from an event being held.

Posted by , from Royersford, PA on Jan 8, 2017

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About the Hilton Garden Inn Chesapeake/Greenbrier

Location 1565 Crossways Blvd, Chesapeake, VA 23320

Property Features

Hilton Garden Inn Chesapeake/Greenbrier offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Chesapeake/Greenbrier. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Chesapeake hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Built in 2003
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Chesapeake/Greenbrier offers 92 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy breakfast daily from 7:00 AM to 11:00 AM.

Great American Grill - This restaurant serves breakfast and dinner.

Garden Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hilton Garden Inn Chesapeake/Greenbrier
  • Hilton Garden Inn Chesapeake/Greenbrier Chesapeake
  • Hilton Garden Inn Chesapeake/Greenbrier Hotel
  • Hilton Garden Inn Chesapeake/Greenbrier Hotel Chesapeake
  • Chesapeake Hilton Garden Inn
  • Hilton Chesapeake
  • Hilton Garden Inn Chesapeake Hotel Chesapeake
  • Hilton Chesapeake
  • Chesapeake Hilton Garden Inn
  • Hilton Garden Inn Chesapeake Hotel Chesapeake
  • Hilton Garden Inn Chesapeake/Greenbrier Hotel
  • Hilton Garden Inn Chesapeake/Greenbrier Chesapeake
  • Hilton Garden Inn Chesapeake/Greenbrier Hotel Chesapeake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.