"I flew in extremely late. Not sure if everything would go smoothly with shuttle, hotel and having an extremely important interview the next morning... ... " More

By a verified traveler on Sat 27 Jan 2018

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Hotel Description

Microtel Inn by Wyndham Charlotte Airport puts you in the center of Charlotte, 8 km (5 mi) from Bank of America Stadium and 12.4 km (7.7 mi) from Spectrum Center. Highlights at this hotel include free continental breakfast, free self parking, and a free airport shuttle.

Flat-screen TVs with cable channels are featured in all 99 rooms, and you can enjoy free WiFi, free local calls, and hair dryers. Refrigerators and microwaves make in-room dining convenient. Irons/ironing boards, desks, and free toiletries are also available.

This hotel has free WiFi in public areas, a 24-hour front desk, and multilingual staff. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Free breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of extended parking.

Attractions within a 20-minute drive of this Charlotte hotel include University of North Carolina at Charlotte and Carowinds Theme Park.

Microtel Inn by Wyndham Charlotte Airport ratings based on 27 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0
5 out of 5

Ms. Lisa

Pros: Everything!!! Hotel Staff were the Coolest!!!
Cons: Nothing........
Location: Charolette, NC. Airport location......
I flew in extremely late. Not sure if everything would go smoothly with shuttle, hotel and having an extremely important interview the next morning... My experience started with a great shuttle driver, I believe his name was Alfredo? Excellent customer service even at 1:00 am!!! So he set the tone! The late night front desk woman was Amazing!! She was so friendly and welcoming!! I saw her the very next morning as she was leaving, her customer service was impeccable! I also experienced another amazing shuttle driver who made me laugh the whole way to AA Training Center!!! I sure hope Microtel Inn realize they have Stars there!! They were absolutely wonderful!!! and truly put me in a great mood to have a great interview with AA Airlines... My room was clean, the breakfast was wonderful... everything was top notch... Something you would only expect at a 5 Star Hotel... Well I will be based in Charolette, NC, with a few other airline crew... that will be the first place we are heading back to to stay!! I was so pleased with everything that this wonderful little hotel had to offer!!! Thank you!!!

Posted by , from Boulder, Colorado on Jan 27, 2018

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Comment from Hotel Management

Mar 25, 2018 by Frank

Thank your for you kind words and great rating.

1 out of 5

Terrible Experience

Pros: Nothing
Cons: Stop cheating people, that will not make you rich.
I scheduled to spend three nights in the hotel but ended up spending two nights. I requested for a refund of one night, they declined. Creating avenue to cheat people will not make you rich but rather will make you lose future customers and poor patronage.

Posted by , from South Carolina on Nov 11, 2017

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Comment from Hotel Management

Dec 17, 2017 by Microtel Inn Charlotte Airport

Thank you for taking the opportunity to review the Microtel Inn Charlotte Airport. Your reservation was prepaid and non-refundable. This hotel is not in the business of attempting to cheat our customers, we only want to provide a great experience and I apologize if we missed the mark during your stay.

2 out of 5

Close to airport, only selling point.

Floors were dirty, stains everywhere, not a comfortable situation.

Posted by on Jun 21, 2017

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Comment from Hotel Management

Jun 30, 2017 by Frank

Thank you for taking time to leave your review. I wanted to let you know the owner of this property is working on finalizing plans for a renovation project.

1 out of 5

Did not stay/Checked out

Stained carpet, stained chair, non-smoking room that smelled like smoke, cigarette burns (multiple) in bedding, scratched/bent metal mini-fridge (did not open). The staff member was kind and seemingly almost expectant that we would want to check out. Travelocity gave us our full refund after confirming our discontent with the hotel.

Posted by on Mar 22, 2017

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3 out of 5

Good for just a short stay over

Pros: Location was good, right off HWY
Cons: Breakfast selection and stock, everything was empty and there was still a hour or more left of breakfast time.
Location: About 5 miles away from all the downtown places to go, near by there is not too much but fast food places.
Staff was pleasant and check in and out was fast. Breakfast bar was not very appetizing, no fruit or actual breakfast food except a bagel, only Cheerios type cereal and waffle machine, literally. Rooms were clean, I would stay again.

Posted by , from Atlanta on Dec 19, 2016

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Comment from Hotel Management

Dec 27, 2016 by manager

Thanks for your review. We appreciate your business and glad you choose to stay with us. Hope to see you again soon

3 out of 5

Disappointed

Stayed there a few weeks before, the room was fine. Second visit was poor. A hole in the linen. Brown filth on the walls. Toilet didn't flush properly. Felt like bugs were butting. Elevator didn't work properly, almost got trapped in the elevator. Someone spat on the elevator floor and was there for awhile. Had to take the stairs. Wanted ground floor on checking, didn't get it. Had walking issues.

Posted by on Jul 3, 2016

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Comment from Hotel Management

by ketp

Dear guest, Thank you for sharing your concerns regarding your recent stay with us. I'm sorry we didn't meet your expectations. Please accept my sincere apologies. It is our goal to provide the best possible service and product to our guests. Thank you

3 out of 5

Just a quick stop

If you just need one night and then you on a plane then it's ok but no longer then overnight

Posted by on May 30, 2016

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Comment from Hotel Management

by ketp

Dear guest, Thank you for sharing your concerns regarding your recent stay with us. I'm sorry we didn't meet your expectations. Please accept my sincere apologies.Thank you

3 out of 5

Happy camper

I like the Microtel Inn. They smell good and are clean.

Posted by on Jan 13, 2016

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Comment from Hotel Management

by ketp

Thanks for your time. we are glad that you enjoyed the stay.

2 out of 5

Dirty across the board

Pros: Location
Cons: All the above referenced issues
The lobby was cluttered, and the front desk was disheveled. The hallway rug was extremely dirty. The room had a mini fridge with a microwave oven on top of it, and both were dirty (the microwave was broken). There was no chance I was going to even open the fridge. There was an iron burn mark on the carpet, and there were rips and burn marks on the comforter. Thankfully, the sheets were clean, so I was able to sleep and bolt out of there in the morning.

Posted by , from Florida on Oct 5, 2015

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Comment from Hotel Management

Oct 6, 2015 by Front desk

Thanks for the review We apologize that your stay was anything less than perfect. If any concerns with your room or services please inform the front desk. They can assist with any problems that arise within the hotel. We do not want our guest to be uncomfortable in any way.

1 out of 5

Oops, Sorry, Again

The first room was assigned to another resident, their suitcases where in the room, the attendant then assigned me another room which was also assigned. The attendant stated they had to reassign many of the resident rooms. My family and I went to the Hotel next door and enjoyed our stay at LaQuinta Inn

Posted by , from Charleston, SC on Aug 5, 2015

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Comment from Hotel Management

by general manager

Dear guest, Thank you for sharing your concerns regarding your recent stay with us. I'm sorry we didn't meet your expectations. Please accept my sincere apologies. It is our goal to provide the best possible service and product to our guests. Thank you

About the Microtel Inn by Wyndham Charlotte Airport

Location 3412 Queen City Drive, Charlotte, NC 28208

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). Microtel Inn by Wyndham Charlotte Airport also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (5.9 km / 3.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Microtel Inn by Wyndham Charlotte Airport offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00/hr till 1 PM (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Charlotte Airport
  • Microtel Inn Wyndham Charlotte Airport
  • Microtel Inn Wyndham Hotel Charlotte Airport
  • Microtel Inn Wyndham Charlotte Airport Hotel
  • Microtel Charlotte
  • Microtel Hotel Charlotte Airport
  • Microtel Inn Charlotte Airport Hotel Charlotte
  • Charlotte Microtel

You should know

  • Microtel Inn by Wyndham Charlotte Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.