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4.3 out of 5

"Was a great stay, very clean rooms, every one vary nice to work with. " More

By a verified traveler on Mon 10 Aug 2020

Hotel Description

3.5-star hotel near Billy Graham Library

In suburbs

Your stay at this Executive Park hotel places you within 3 miles (5 km) of United States Citizenship and Immigration Services office and Renaissance Park. SouthPark Mall and Charlotte Convention Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 18 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 297 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, free weekday newspapers, and free local calls are also available.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 12 - Apr 13

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sonesta Charlotte Executive Park ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Charlotte Executive Park

Everyone (12) Family (2)
2 out of 5
The staff was friendly and helpful. The room was a handicap room and not what I asked for. The shower was terrible.

Posted by , from Springfield, VA on Dec 7, 2020

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5 out of 5

Posted by on Aug 31, 2020

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5 out of 5
Was a great stay, very clean rooms, every one vary nice to work with.

Posted by , from South Caorlina on Aug 10, 2020

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5 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 3, 2020 by Crowne Plaza Charlotte

Thank you for providing us with feedback! We hope your travels will bring you back to our Crowne Plaza again soon!

5 out of 5

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 18, 2020 by Crowne Plaza Charlotte

Thank you so much for your feedback. We are happy to see you enjoyed your stay with us and hope to welcome you back again soon!

5 out of 5

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Crowne Plaza Charlotte

Thank you so much for your feedback! We hope to welcome you back soon!

5 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Crowne Plaza

Thank you so much for your feedback! We are happy to see you enjoyed your stay with us! We hope your future travels will bring you back here soon!

4 out of 5
Staff is helpful, rooms are clean, bed is comfy, I would stay again.

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Crowne Plaza

Thank you so much for your feedback! It is so great to hear you enjoyed our staff as well as the guest room! We look forward to seeing you again!

5 out of 5
The property was well maintained, very clean & updated. The staff was amazing & went above & beyond in making us feel welcome & ensuring we had ante needed items due to our flight cancellation & no luggage.

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by Crowne Plaza

Thank you so much for taking your time to provide us with feedback about your recent stay with us at the Crowne Plaza Charlotte Executive Park! We are happy to hear that you enjoyed your stay, found our property clean and updated, and felt welcome while you were here! We hope you'll come visit us again soon!

5 out of 5
It's a beautiful hotel with wonderful staff members. The bar is classy and places to eat all around. Definitely will stay here again.

Posted by , from Morganton on Oct 23, 2018

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About the Sonesta Charlotte Executive Park

Location 5700 Westpark Drive, Charlotte, NC 28217

Property Features

Sonesta Charlotte Executive Park offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 166780 square feet (15500 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Sonesta Charlotte Executive Park. Self parking is free. This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 297 guestrooms or units
  • 19 levels
  • 166780 sq ft of conference space
  • 15500 sq m of conference space
  • Built in 1983
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (13.5 km / 8.4 mi)
  • Parking: Free self parking

Room Amenities

Sonesta Charlotte Executive Park offers 297 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Birch Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Splash Pool Bar - This bar serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Charlotte Executive Park
  • Crowne Plaza Executive
  • Crowne Plaza Executive Hotel
  • Crowne Plaza Executive Hotel Charlotte Park
  • Charlotte Marriott Executive Park Hotel Charlotte
  • Crowne Plaza Charlotte Executive Park Hotel
  • Crowne Plaza Executive Park Hotel
  • Crowne Plaza Executive Park
  • Crowne Plaza Charlotte Executive Park
  • Sonesta Charlotte Executive Park Hotel
  • Sonesta Charlotte Executive Park Charlotte
  • Sonesta Charlotte Executive Park Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.