Sonesta Charlotte Lower South End

3.5 star property
3.5-star hotel near Billy Graham Library

Choose dates to view prices

Photo gallery for Sonesta Charlotte Lower South End

2 indoor pools, seasonal outdoor pool
Lobby lounge
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
5700 Westpark Drive, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪5 min drive‬
  • Place, Carowinds Theme Park
    ‪9 min drive‬
  • Place, SouthPark Mall
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Executive Park stay.Your stay at this Executive Park hotel places you within 3 miles (5 km) of Tyvola Square and Little Sugar Creek Greenway. Charlotte Convention Center and SouthPark Mall are also within 6 miles (10 km).

What's nearby

  • Billy Graham Library - 5 min drive - 3.3 miles
  • SouthPark Mall - 9 min drive - 4.4 miles
  • Bank of America Stadium - 9 min drive - 6.1 miles
  • Charlotte Convention Center - 10 min drive - 6.3 miles
  • Carowinds Theme Park - 10 min drive - 5.9 miles

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Circle K - ‬7 min walk
  • ‪Doan's - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Sonesta Charlotte Lower South End

3.5-star hotel near Billy Graham Library
Sonesta Charlotte Lower South End offers its guests 2 indoor swimming pools, a 24-hour fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. A business center and 18 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Charlotte Lower South End. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open May 01 and close September 06.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

How close is Sonesta Charlotte Lower South End to the airport?

Sonesta Charlotte Lower South End is 8.4 mi (12-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on Nov 16, 2025 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sonesta Charlotte Lower South End have an airport shuttle?

Airport shuttle services are not available at Sonesta Charlotte Lower South End.

Does Sonesta Charlotte Lower South End offer free breakfast?

Free breakfast isn’t provided at Sonesta Charlotte Lower South End, but continental breakfast is offered for a fee of USD 17 for adults and USD 10 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sonesta Charlotte Lower South End?

No, there is no casino at this hotel.

What time is check-in at Sonesta Charlotte Lower South End?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sonesta Charlotte Lower South End?

Free parking is not available at this hotel. Self parking is available for USD 14 per night.

Does Sonesta Charlotte Lower South End have a pool?

Sonesta Charlotte Lower South End features 2 indoor pools and a seasonal outdoor pool. One of the pools is closed seasonally each year from September 1 to April 30.

Does Sonesta Charlotte Lower South End have a restaurant?

Sonesta Charlotte Lower South End is home to Food for Thought, which features American cuisine.

Does Sonesta Charlotte Lower South End have a spa?

There are no spa services available at this hotel.

How close is Sonesta Charlotte Lower South End to downtown Charlotte?

Sonesta Charlotte Lower South End is 5.3 mi away from Charlotte.

Reviews

Sonesta Charlotte Lower South End Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 697 out of 1306 reviews
Rating 8 - Good. 238 out of 1306 reviews
Rating 6 - Okay. 164 out of 1306 reviews
Rating 4 - Poor. 97 out of 1306 reviews
Rating 2 - Terrible. 110 out of 1306 reviews

Reviews

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Amenities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 2 nights in Aug 2025

10/10 Excellent

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that you have to pay to park and there is super LIMITIED parking
Stayed 1 night in Aug 2025

8/10 Good

Kate

Stayed 1 night in Aug 2025

2/10 Terrible

Noah

Stayed 2 nights in Aug 2025

6/10 Okay

Khalihl

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and property was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Yeshuntia

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaylyn

Traveled with partner
I liked that it smells really good
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the way you had to pay to park. You're already spending money for a room plus deposit. So I think paying to park is ridiculous.
Stayed 1 night in Aug 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Erin

Stayed 1 night in Jun 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on site bar and restaurant were quite nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michel

Stayed 2 nights in Aug 2025

4/10 Poor

Janay

I won't be back :)
Stayed 3 nights in Jul 2025

4/10 Poor

Martine

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I was surprised that for the money I spent, there were no free breakfast options available and there really wasn't any food options other than the over-priced restaurant located in the hotel. Also, I paid for my room in full prior to my arrival, but was forced to pay an additional $50/day for "incidentals" with no prior disclosure, while checking in. The staff was apathetic at best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My solo trip experience was quite relaxing. I will say I think my favorite feature had to have been in the pool because I definitely spent way too much time to flopping around like a little kid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sidona

Stayed 3 nights in Aug 2025

6/10 Okay

Christian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Spent close to $500 for 2 nights and my room didn't have a mini fridge and also had a hole on the floor
Stayed 2 nights in Aug 2025

6/10 Okay

Shelly

Traveled with family
Disliked: Cleanliness, staff & service

Ok stay but can be better

The room overall cleanliness was a 2-3. The room was very dusty and the bathroom had unknown particles on the wall and tub that were not scrubbed. I performed myself. The carpet was damp for some reason as well. Otherwise ok. The breakfast was not free but we had quality, fresh food. The waiters were very professional and welcoming.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brittny

Liked: Cleanliness, staff & service, amenities
Wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Jomaryi

Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, room comfort

Horrendous experience

The room was atrocious, completely uncleaned. The floors not vacuumed, there was used floss and trash bits all over the floor. The bathroom I cleaned prior to using and their was hair all in the shower still. Floors dirty. Sink and toilet. My son and I flew into Charlotte because I was my uncle's medical power of attorney and he was hospitalized in the ICU. I rushed out on a red eye overnight, so imagine my frustration when I finally arrive to a room I paid way too much for that wasn't cleaned and we couldn't change without losing way too much money, while also having to emotionally manage to take my uncle off of life support. Not to mention almost everywhere in the hotel smelled like p0t smoke, the coffee shop was never open, staff were rude and dismissive. In the 3 days we were there housekeeping never came by our room to clean or anything. Never ever again will I stay at a Sonesta
Stayed 3 nights in Aug 2025