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 Charleston •1 Room
 Charleston • 1 Room
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Charleston Capitol Hotel

2.5-star property
1000 Washington St E, Charleston, WV 1-855-201-7819

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2.3 out of 5
See all 14 Travelocity Reviews

Points Of Interest

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Hotel Description

Hotel near Charleston Town Center in Charleston

Heart of Charleston

You'll be within half a mile (1 km) of Charleston Town Center and 2 miles (3 km) of Charleston Civic Center with a stay at this Charleston hotel. Avampato Discovery Museum and Clay Center for the Arts and Sciences are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, LED TVs

The 136 guestrooms have LED TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free newspapers, and free long-distance calls.

Renovated King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$60* Per night/room Dec 25 - Dec 26

Renovated Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Charleston Capitol Hotel ratings based on 14 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Charleston Capitol Hotel

Everyone (13) Family (2)
4 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 12, 2019 by Alicia

Thank you for your valued opinion. We look forward to your next trip to the area.

3 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by David

Thank you for choosing to stay with us and leaving your guest experience. If we could have done anything differently to improve, please reach out to us personally. Have a blessed day

2 out of 5
The room was not clean. There were no phones or wifi.

Posted by , from Shepherdstown on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by David

On behalf of our entire team I would like to apologize that we were unable to earn a perfect guest review. If you could contact us personally we would love the chance to improve and ensure this issue doesn't occur again. Have a blessed day

3 out of 5
Two of the 3 elevators were out of order, A/C did not work in the lobby, shoes stuck to the bathroom floor and not mopped at all behind door. Rooms were supposed to be remodeled. ..not!

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Kevin, GM

Hello, Thank you for staying with us and providing feedback elevator updates are part of our capital improvement plan, we hope to start work on them shortly. We will follow up with housekeeping regarding the floor. Thanks, Kevin

1 out of 5
Thw rooms were full of red biting ants which coyld be seen throughout the room in various places. The outdated and much needed cleaning was and should not be listed.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 7, 2019 by kevin, GM

Hello, Thank you for providing feedback. I apologize for the ants, they were a very sudden occurrence, we have addressed it with our pest control provider. Thanks, Kevin

2 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Front desk

Thanks for staying with us.

2 out of 5
We arrived to a boiling hot lobby. The person that checked us in was incredibly rude. The first room we were assigned to had no air, in fact, the thermostat knob was broken off. So we called downstairs and asked for a different room. The same person came up, didn't even acknowledge us, but flew open another door and said this one works. It was a very creepy environment. This is the second hotel I have reserved from Travelocity that was terrible.

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by kevin, GM

Hi Laura, I'm very sorry your experience was less than satisfactory. I assure you we will use this as a training opportunity to try to enable our associates to be better.

1 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 8, 2019 by Kevin, GM

We're sorry you were unhappy - we'll work hard to become better. Thanks for letting us know. Kevin

2 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 2, 2019 by Kevin, GM

Hello, Thank you for staying with us and providing feedback. I am sorry you did not enjoy your stay. We are currently working on several initiatives that will provide better service as well as a better room quality. we hope you will visit us in the future as we continue to improve. Thanks, Kevin

2 out of 5
Housekeeping did not come to clean room or restock soap over my entire 4-day stay. Despite repeatedly asking for their assistance at the front desk.

Posted by on Dec 29, 2018

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Comment from Hotel Management

Jan 1, 2019 by Kevin, GM

Hello, We appreciate you staying with us and providing feedback. I will be certain to address this with our executive housekeeper. We hope you will give us the opportunity to serve you in the future. Thanks, Kevin

About the Charleston Capitol Hotel

Location 1000 Washington St E, Charleston, WV 25301

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Dining venue

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Charleston Capitol Hotel offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Charleston Capitol Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Charleston hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, WV (CRW-Yeager) (7.3 km / 4.6 mi)
  • Train station: Charleston Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Charleston Capitol Hotel offers 136 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5.00 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 31 December - 01 January)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 5.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capitol Charleston
  • Charleston Capitol
  • Charleston Capitol Hotel
  • Charleston Capitol Hotel Hotel
  • Charleston Capitol Hotel Charleston
  • Charleston Capitol Hotel Hotel Charleston

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.